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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 922 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones for their exceptional sound quality, comfort, and long battery life. Many users rave about the crystal-clear audio and comfortable fit, making them ideal for everyday use. While some users have concerns about the volume levels and price, the overall positive feedback highlights the headphones' strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 922 reviews
  • Rated 4 out of 5 stars

    Product connect as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performance okay, could be better if it did disconnect when it is supposed to be connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found it a necessity to have the head sets with retractable earbuds. I wish they would have gone with a sleeker design instead of adding in an external speaker though, that I find pointless on a headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought bc previous one broke after having it 2 months. Hopefully this one lasts longer

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Not my cup of tea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a great behind the neck design and I love the retractable earbuds. The only problem is that they are extremely fragile and they have horrible call quality. People say I sound like I'm underwater when talking to them! Not cool! Took mines back!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate the feedback regarding the HBS-820S bluetooth headphones. Our headphones come with a 1 year parts and labor warranty to cover any manufacturing defects. We hope you continue to allow us to provide for your mobile device needs. Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok for the money, I use it for running and they tend to stay on for 80% of the time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and sound. This head set is awesome and is great !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but doesnt really fit around my fat neck. not for fat people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE LAST BLUETOOTH I'M BUYING BY LG

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS BLUETOOTH IS OK, I'VE HAD TO EXCHANGE SEVERAL LG BLUETOOTH HEADSETS

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great performance and comfort average durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hands free phone. Would like extended warranty Due to durability issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it vibrated when receiving a text.sound is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT FOR PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient. I bought it on sale for half of the price. Very easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *I LOVE LG TONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have upgraded for the original black pair. This company has jumped leaps and bounds. I like the retractable cord. It would be nice if it was a click button to retract but they are still nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the battery doesn't last very long.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head set worked great. Great value on this item. Try one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought these for a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the same pair and I love them to death, I never leave home without them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually these things dont last me longer than a month or 2 but still working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really favor these headsets better than the noretractable sets. Then work wonders.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying this headset out because they didn't have the exact replacement I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    uncomfortable to keep on our neck specially in FL where is so hot

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great I love it but the wire doesn't last long because I work and breaks off

    I would recommend this to a friend