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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 922 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers love the TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones for their exceptional sound quality, comfort, and long battery life. Many users rave about the crystal-clear audio and comfortable fit, making them ideal for everyday use. While some users have concerns about the volume levels and price, the overall positive feedback highlights the headphones' strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 922 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought 5 pair after about 18 months the ear loose the ability to hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend loves it. She loves not having to have it on her ear all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great selection and a variety of products to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for myself and enjoyed it so much I bought one for a family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset!! We’ll worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! It’s essential to have a pair at my job and these guys get it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptic before buying this product but i love this headphone. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this product because this is her first pair. She lives by them now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound, good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great on my motorcycle, battery life is pretty close to the 11 hours claimed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these wish they were water proof.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wish they were water proof. Love the speaker option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my mother and she absolutely loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless tone set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday and had no problems with it, I would recommend this .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement ear plugs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't due without my wireless plugs...look them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is awsome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy for others to hear me even with background noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I’d like these but I love them just as much as the LG tones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t by it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having multiple issues with distorted voices of myself and the caller. Issues with multiple calls being dropped. I had another less expensive LG headset that worked very well for 3 years until I began having issues with distorted voices. Being told the issue could be the headset, I “upgraded” to this more expensive headset and seem to have even more issues now. The voice distortion could possibly be related to my phone, but I would not recommend this particular headset.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are experiencing issues with distorted voices and calls being dropped with your headset. We would love to look into these issues. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the older version but this one I like it the best part I got warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at first but always breaks. Can not warranty these due to the constant breaks. Not worth the money. Don’t buy LG

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. It works which my husband wants. Already bought 1 more pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how u can pull the cord and it snaps back. Just don't pull to hard. Sometimes it has a problem with reconnecting to my phone after my car Bluetooth cuts off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I bought my wife some too. Love the external speaker

    I would recommend this to a friend