Customer Ratings & Reviews
- Model:
- HBS-820S.ACBBBKI
- SKU:
- 5803518
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones for their exceptional sound quality, comfort, and long battery life. Many users rave about the crystal-clear audio and comfortable fit, making them ideal for everyday use. While some users have concerns about the volume levels and price, the overall positive feedback highlights the headphones' strengths.
This summary was generated by AI based on customer reviews.
Did not open box
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure these are really good and work excellent but I ended up taking these back. Once I got home and started reading up on them in fine print on the box it says to wash hands after each use to reduce the risk of cancer. Ummm! What about my head, ears and brain? I don't want to wash after each use of this item. I was able to find another pair that I liked better.
No, I would not recommend this to a friend- Pros mentioned:Weight
Stops working all the time
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th LG tone, I have tried the least to the most expensive and they all break within 6 months. The sound goes out in one ear, and now the stores dont have warranties for them anymore. You can only get the LG warranty which is a headache. I keep buying them because they are light to wear
No, I would not recommend this to a friend Upgraded from HBS800.. Not happy.. too heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from HBS800.. Not Happy..This is much heavier compared to Hbs800.. Other features are ok.. so 3 stars..
I would recommend this to a friendEhh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the 900 model better than this one. It doesn't have the vibrant sound like the other model. Wish it did...
No, I would not recommend this to a friendThird upgrade it keeps getting better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound could be a lot better. Keeps you from losing your phone by letting you know your out of range.
I would recommend this to a friendBackground noise
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this headset but everyone I talked to complained about loud screeching background noise.
No, I would not recommend this to a friendMuffled sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to hear sound but over time the mic starts going out and the sound is muffled.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these and they were good for a while but the wire got loose and speaker cut in and out
I would recommend this to a friendsound quality is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my only complaint is none of the ear buds fit me and always fall out of my ears. [very annoying]
No, I would not recommend this to a friend- Cons mentioned:Warranty
My original was better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty replacement doesn't work as well as my original 900
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with your headset. We would be happy to look into the problems you are experiencing. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great product but less then half a year into the product they sound started to cut off.
I would recommend this to a friendHeadphones were underpowered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not what i expected. They did not have much bass for the amount of money spent.
I would recommend this to a friend- Pros mentioned:Sound quality
Okay headset but battery life was too short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay headset but battery life was too short . Sounds good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear the battery life of the HBS-820S did not meet your expectation. We would be happy to look into how long you are getting out of the headset. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Lasted one year
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after one year. Lucky I bought the warranty.
No, I would not recommend this to a friendGood Wireless Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not last a very long time and it disconnects frequently from bluetooth.
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Several problems with the product but with the warranty was the procduct was replaced
No, I would not recommend this to a friend- Cons mentioned:Range
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality for calls, music, distance poor
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see the bluetooth headset did not meet your expectations. We would be happy to look into the issues you are experiencing. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Good Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a great item for the price when on sale some ware to have price matched.
I would recommend this to a friend- Cons mentioned:Volume
Smh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved all the features but volume was way too low for me
No, I would not recommend this to a friend Great while it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great while it works but it usually it dosent work for more than a year
No, I would not recommend this to a friend