Customer Ratings & Reviews
- Model:
- HBS-820S.ACBBBKI
- SKU:
- 5803518
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones for their exceptional sound quality, comfort, and long battery life. Many users rave about the crystal-clear audio and comfortable fit, making them ideal for everyday use. While some users have concerns about the volume levels and price, the overall positive feedback highlights the headphones' strengths.
This summary was generated by AI based on customer reviews.
Great for the 3 uses it worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not maintain blue tooth connection to the phone when as close as 1-2 feet away. Continually drops connection and reestablished it - unusable for phone conversations. Had it for 2-3 weeks, but only used 3 times - now attempting to get it repaired by LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always have problems with them after couple months
No, I would not recommend this to a friendNot as good as the previous one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I use these for my everyday use and at the gym. But they are so low when u put on you music or listen to any type of media. Very bad. I hate them. Also they do not have noise control. I would not recommend them for pirchase
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
NOT BUYING ANYMORE LG BLUETOOTH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th LG bluetooth headset that I have purchased, and still not happy with it. This model is to be sweat proof. This is not the case, I will never buy a LG bluetooth headset ever again... .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see the HBS-820S has not met your expectations. We would be happy to look into the troubles you are experiencing. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Lg tone ultra hbs 820
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in July even though sales person said they couldn't insure any more left side already had a short in it works sometimes and sometimes it doesn't hate it esidy of a 100 dollars dont buy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you are having trouble out of your headset. We would be happy to look into this for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
AWEFUL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband as he had been wanting one, and we returned it the very next day. It sounded like he was under water when talking to me on the phone via this set. Absolutely aweful.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it. It never connected to my voice control. Charge life was slow and it never stayed charged. Would not recommend.
No, I would not recommend this to a friendCrap, already failing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I have had this thing for less than a month and it is already failing. I am quite set off by this. I have been using LG products for sometime without much problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having problems with your bluetooth headset. We would be happy to look into the troubles you are experiencing. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Not Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in June 2017 and a piece of the headset has semi detached itself, leaving it dangling. For the price of the headset they should last at least a year.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
Broke in 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started off great then after about 5 or 6 uses in 2 weeks it went crazy and kept calling my last call in my inbox over and over again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having these troubles with your headset. We would be happy to look into the issues you are experiencing. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
- Pros mentioned:Sound qualityCons mentioned:Price
They work and LG Bluetooth is the best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned about 5 different models of this type of LG Bluetooth product. These work just fine and the external speaker is an unexpected plus. Yes you can switch a slide button and voila you have your song or audio-book playing on an external speaker, no in ear buds needed. Comes in handy when you want to be aware of your surroundings yet jam out. Sound is more than adequate with resounding bass (not heavy) with clear highs. These are good however the price is a bit steeper than normal at $119 which is why I provided a rating of 4 out of 5.
I would recommend this to a friend Failed too soon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this headset but a few months after using the sound on the left side started to randomly go in and out.
No, I would not recommend this to a friendWorst Headset Lg ever made
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has the poorest sound quality ever the slightest movement affects it and the battery life is just as terrible
No, I would not recommend this to a friendDon’t last!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better get a protection plan because they won’t last longer than 4 months.. After 3 pair I moved on to something better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the HBS-820, to let our R&D team know your dissatisfaction with our headsets. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Great for work out ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my wife and I go to fitness gym three times week we like to hear Radio or songs from our phone via Bluetooth.
I would recommend this to a friendDid not like how thin the line was for the earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not seem like the line between the neck piece and the ear bud would last very long
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear the HBS-820S did not meet your expectations. If you are experiencing an issue with the headset, our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
This Bluetooth suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst Bluetooth ever and cost so much.? I took back two different Bluetooth already.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
Not happy at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They keep cutting out on the calls.And you can't here when the other party pick at time.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product can't hear nothing out of it & no bass what so ever
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble hearing out of your bluetooth headset. We would be happy to look into the problems you are experiencing. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Don’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great for about a month then only one ear worked
No, I would not recommend this to a friend