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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 922 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones for their exceptional sound quality, comfort, and long battery life. Many users rave about the crystal-clear audio and comfortable fit, making them ideal for everyday use. While some users have concerns about the volume levels and price, the overall positive feedback highlights the headphones' strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 922 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Really good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old version that conked out so I bought this newer version. Better sound and very long battery life. The battery lasts a full work day without recharging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Long Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a good sound and a great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and use this everyday. It provides excellent sound quality and is very easy to use. The only reason I took away one star is because the mic does not have any noice cancellation. Since I work in my home office most of the time it is perfect but when I have to leave my house it picks up tons of background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy for your money sound is excellent, noise cancellation is good battery life is awesome. Would recommend to anyone that use a headset

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for work and love them. Battery lasts enough for two eight hour shifts and they are comfortable; feels like they aren’t even there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Neck headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this headphone coz the battery life is excellent that I can use it for whole 3 days and still have medium battery, nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the headphones I ever used these are the best. There are very comfortable and sound quality is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Work great, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several bluetooth headsets, all from the LG Tone line. Sound is great, the battery lasts an entire work day, and it charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Works for me!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, I like the retractable earbuds vs. the ones that just attach via magnet. External speaker is a bonus. LG hasn’t disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    It works perfect, no problem with static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light on your neck, very easy to use, comfortable at your ears, no noise or static... people can leasing to you with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound, Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an older LG headset. I love the improved look and shape of this headset. I especially like the retractable ear buds. However, I am missing the magnet ends from my older version. The sound is terrific in the ear buds, but the external speaker is a waste. Overall, I'm happy with my headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great wireless head set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I c as not wear ear pods. This wireless set, the pods fit perfectly in & retract for safe storage Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my ear phones. They are everything I expected and more. Sound is very clear and they are comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best wireless we've bought for my truck driver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a food delivery truck driver. He is very hard on these things and this was the first blue tooth that lasted without anything happening to it. He had it well over a year and a half before the speaker quit working, courtesy of sweat and wear and tear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Convenient and Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can wear these headphones all day and they never get in the way. The retractable earbuds have solid sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is said however the sound for music is good, but sometimes have to put both bugs in to have a conversation on a call, it could be the phone carrier I'm not. This strap that goes around the next is to big for me it moves around, however it you have a large neck it would work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product served me well for a good period, good quality sound and light to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Upgrade from LG HBS-810

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG HBS-820(S) is a major upgrade from the LG HBS-810 model in providing much better comfort and stability with the provided ear-gels. The retractable cords for playback are more smooth and less of a *ratchet* sound unlike before. The new feature that includes a personal mono speaker on the right side is louder than you think ... even more so when you are on a HDAudio phone call, while music playback is ok. But again the comfort level is waayyyy above the 2015 previous moble of its class

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been using this bluetooth for several weeks now. no issues, works great, only complaint is the high cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG Tone ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them for about 3 weeks now and so far they work great. I got lucky with the price cause there was a price match offer that reduced the price by $40.00 which was awesome. The sound quality is pretty good and I haven't had any issues just yet speaking to the different customers I deal with everyday. I feels much more flexible then the other models when it's around my neck. So far I am pleased tmwoth this product nd would recommend then to someone else.

    I would recommend this to a friend
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