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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 922 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones for their exceptional sound quality, comfort, and long battery life. Many users rave about the crystal-clear audio and comfortable fit, making them ideal for everyday use. While some users have concerns about the volume levels and price, the overall positive feedback highlights the headphones' strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 922 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great with Kindle and phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find very convenient, comfortable and very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound long lasting battery but hurts my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Trailer park boys “decent”!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes these are great. Love them. Just hope the retraction holds up to my use. So far, 3 weeks in, they have. I need Years baby! Much better sound since the added new speakers. A+

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Happy Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones were purchased for my wife and she is very happy with them. They are very comfortable and she doesn't worry about getting tangled up as before with the wire/cable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't have any complaints about this product except 1, the earbud cables are so thin and very easy to accidentally pull and break. I can hear clearly on them.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    First pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Bluetooth wireless headphones and for what its worth it gets the job done but I don’t like that i have to turn it on and off for it to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I never take them off!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these headphones for almost 6 months now and never take them off. The around the neck design and easy pull and retract cords will make you realize what you've been missing. If you listen to music regularly or make a lot of calls I would highly recommend buying these. Very long lasting battery as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits around my neck very well and it never moves out of place. I love the speaker feature. It holds a good charge. Sound could improve more but it’s good enough for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, noise resistance and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I use it everyday and some quality is great. My only concern is sometimes the microphone can get blocked by clothing and can sound muffled aside from that works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Very functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and easy to use. Sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to have around your neck, great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product sounds good on both hearing and receiving end. A little awkward to put earbuds in when they are retracted. You have to tell incoming caller to hold on for a few seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these because I don't like the little ones that go in your ears. They lasted about 2 years. Glad I got the replacement.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous pair the sounded started to go and didn't have the same pair so had to go with this pair. They work but not as great as my last pair. volume does not go very high and when moving the sound cuts in and out. very disappointed in this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The onboard external speaker is a nice add-on, but only good in quiet spaces as it is not very loud. The earbuds are comfortable. Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better for business use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and tone quality. Picks up clothes noise scrubbing against mic if you are bending over while working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for people who like options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for you to share your conversation or music you’re listening to. The option to use the earbuds or speaker are cool

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Love the speaker option, only downfall is that it muffles the sound a bit if try and look sideways and still talk on it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Returned them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. You can hear every little thing going on. No bass at all and don’t get very loud.

    No, I would not recommend this to a friend
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