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Customer Ratings & Reviews

LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Electric Dryer with Steam - Graphite Steel-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 891 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
drum
  • Rating: 5 out of 5 stars

    Great replacement for older model LG Dryer

    Posted
    HappyDryer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Our old LG dryer was making a lot of noise after 9 years of constant use. We found out the drum was cracked and decided to buy a new dryer, but we wanted it to match the washer that we still had. The new dryer works great and it's so quiet you can hardly tell it's running.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Defective dryer x2

    Posted
    RIGift
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Had to return this dryer because the drum was loose and vibrated. Got a replacement dryer (same model) since we liked all the features. The second dryer didn't get hotter than low and the timer was defective. We ended up exchanging it for a Whirpool dryer with less features but it's been great.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      We apologize the products you received had trouble. Should you need assistance, do not hesitate to reconnect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rating: 5 out of 5 stars

    2nd LG purchase!

    Posted
    Kerzohn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We have the predecessor to this washer dryer combo in our other home. The main difference between the 5 year old unit and this one is that this one lacks the stainless steel drum. That was a minus for us but we purchased it based on our good experience with the previous model. We have not been disappointed! This thing dries very fast and shuts off once the sensor tells it to so you don't have to worry about over-drying or wasting energy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Washer with Huge Capacity

    Posted
    manolama
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We've had this unit for about 3 months now and after running dozens of loads through it, the washer has performed wonderfully. We'ven't had any problems with leaks, it's cleaned some standard stains out of our clothes and the noise is normal for this type of washer. (If you put it on the highest spin rate though, it's pretty loud. Medium spin is perfectly normal though). The drum did smell a bit chemically after the first two loads but didn't affect the clothes and went away after another load or two. Just make sure it's level, use small amounts of detergent, and leave the door propped open for a day after doing a load and you'll be in good shape.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this dryer

    Posted
    Dgamer79
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This dryer is one of the best investments I made. It's so silent I sometimes even forget it's on. The different modes are great and the dryer rack option really comes in handy. This even has a towels mode! The Steam feature can really be beneficial in order to save on dry cleaning. The drum is large enough to fit bulky loads and it won't take forever to dry. I highly recommend!

    I would recommend this to a friend