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LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Electric Dryer with Steam - Graphite Steel-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 888 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 131 Reviews
  • Rating: 4 out of 5 stars

    Extended Warranty - Replacement

    Posted
    Warrantyreplacement
    • Verified PurchaserVerified Purchase

    I rarely if ever purchase extended warranties This one worked out great. Purchased at LG front loader set more than 6 years ago. Used the warranty once a while back on the washer. Then re-up the extended warranty. This time when the service tech. came to work on a dryer that seemed to be overheating then failing to start another load. Dryer parts needed no longer avail. LG via the extended warranty replaced with this upgraded version of what we closest had. 7 years old and bam a new dryer. This is the steam dryer now and truly have noticed a bit of a difference with less ironing needed if you catch it right after the cycle end. Working great and outside of two service issues in over 7 years no other issues. At least a load a day min. and the weekends they get a work out. Two thumbs up here from the wife and I.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Our 1st Stackable Purchase

    Posted
    2snow
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We are 1st time buyers of LG. I was worried but Consumers Reports showed LG's history to have lowest in breakdowns, the price was right and Both washer and dryer set had a good rating. So far so good. Time needed to dry cloths takes a little longer than we would like but it does the job. We have "not" tried out the steam option yet. I didn't see a lot of positive reviews for it so I haven't been in a hurry to try it. Hopefully these units will last the 13 years our old ones did. We did purchase the extended contracts which is worth the money when it currently costs 100.00 plus just to someone come out to troubleshoot. The 100.00 protection/Ea additional unit that gives you 5 years of coverage on top of the one year from MFG'r is more than worth it. 6yrs. coverage/100.00. (if) you plan to stack these don't buy the drawers You'll need a ladder to get to the dryer and if you don't have the ceiling height they may not fit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Dryer For The Price

    Posted
    LGTrueSteamDryer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this dryer after being disappointed with a Samsung product. (Refrigerator) This dryer seem like a good buy for the money. But the steam feature may not be the best. I have only used it once,...to de-wrinkle some clothes. The cloths came out very damp. Now this could be because I really am still learning the dryer. Also,...instead of filling a small tank with water,...there should be a way to plumb water into the dryer directly. (After all,....we are right next to a washer.) And the controls are a bit complicated. But other than that,......the dryer has worked as a dryer should. (Have only had it about one month,.....so time will tell about the reliability. The Best Buy delivery guys did a fantastic job. (My washer and dryer are upstairs) They managed to get it upstairs without damaging the wood rails,...even with a turn in the middle of the stairs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Washer with Huge Capacity

    Posted
    manolama
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We've had this unit for about 3 months now and after running dozens of loads through it, the washer has performed wonderfully. We haven't had any problems with leaks, it's cleaned some standard stains out of our clothes and the noise is normal for this type of washer. (If you put it on the highest spin rate though, it is pretty loud. Medium spin is perfectly normal though). The drum did smell a bit chemically after the first two loads but didn't affect the clothes and went away after another load or two. Just make sure it's level, use small amounts of detergent, and leave the door propped open for a day after doing a load and you'll be in good shape.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does exactly what is should

    Posted
    Houseofboys
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Received my dryer and it is exactly what I needed! It does a great job drying our clothes and towels. A full load of bath towels only takes about 50 minutes to dry, it works extremely well. The only complaint I have is the steam setting. It did a okay job getting wrinkles out of my husbands shorts, but not his work shirt. We were hoping it would shorten the ironing time. But other then that it was great! I can't say that much for the delivery service. They did not completely do their job and said they would charge me extra to switch the door to open the other way. They never leveled the dryer and the hose was never attached completely to the dryer side.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Dries very well and looks nice

    Posted
    beewax14
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My old dryer used to have to go through two drying cycles for every load. This one is great, I set it and when it is done, everything is dry. I have it stacked on top of my washer and love the height of it. Because of the way the display is, I can still see it to set the dryer settings. Other brands (samsung) I am too short to see. Only thing is I will be calling LG to ask about the flow sense error I am getting. I originally thought it was from the venting being blocked, but I had my vents cleaned and I am still getting the error on loads with towels and heavy clothes.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love my LG Dryer so far

    Posted
    gatinh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I just replaced my Maytag with this LG Dryer. I chose LG over Samsung bc friends use it and recommend it. I havent use the steam option yet. But have tried all other options and love it. Clothes come out dry eventhough my washer is an old Maytag It is quiet and will sing a nice tune when it is done. It is big enough to fit a King comfortable but you have to stop the machine once in a while to undo the comfortable otherwise it wont dry evenly. I love my LG dryer so far and hope it will last a decade.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quiet, efficient

    Posted
    Deauville
    • Verified PurchaserVerified Purchase

    Bought this with the corresponding LG Washer. It's in an upstairs laundry room, so the lack of vibration and quiet are important. It dries well, the options are sufficient for my needs so far, and the operation is intuitive. I took a star off for the steam option (it should really be half a star) -- it has a refillable tank that you have to fill every time you use steam, and while it does release wrinkles, it's not as effective or convenient as a previous dryer I had that had the steam function hooked up to the water line. I am very satisfied with this purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good dryer with steam feature for quick touch ups

    Posted
    Bella
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought the washer dryer pair at a great price on Black Friday. I got the dryer delivered within a few days. Delivery and set up were excellent. Love the large capacity for towels and king size sheets. The only negative was the washer which was on back order. 2 weeks later they cancelled my order and I had to reorder at the regular price. The washer should be delivered next week if all goes well. Disappointing but I think that is part of the system or lack of inventory system that Best Buy has online. If you order on Black Friday just be aware you may not get the deal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Disappointing color

    Posted
    FrustratedSandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The dryer works great. But, I purchased a matching set and the color does not match. The color is WHITE. The representative at 1-800-"LG" said "The company does that on purpose so the customer with not be confused which is the washer and which is the dryer." Can you say INSULTING? The LIVE CHAT said one product is made in China and one in Korea. One Color is "warm white" and one is "cool white". These were expensive. I am disappointed in the color match.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    misleading feature

    Posted
    Beth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this product thinking that it had a feature that removes wrinkles out of clothes that have been sitting in the dryer too long. There's no "get the wrinkles out" feature. It's the same as the old fashion dryers. Just run the dryer for about 10 minutes to refresh/fluff the wrinkles out. I love that the dryer is big and dries the clothes quickly even on the low setting.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Need to Add Water for Steam

    Posted
    Yukoa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Beautiful dryer to match my beautiful washer. Only thing I did not like was that I have to add water to the machine if I wanted steam. The other dryer I exchange it for automatically had steam. So this machine does not have a water line connection. Other than that, this machine is really amazing. It dries unbelievably fast and my clothes and towels are soft. Very happy with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Like the options, capacity, quiet.

    Posted
    pdhdds
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Owned less than one month.Like the options, capacity, quiet. Does what it is suppose to do dry the cloths. I purchased from Best Buy because of pricing, availability, and fast delivery. I also purchased the Geek Squad extended warranty, not too expensive, but may save headache in future. I purchased this brand based on a review from WireCutter.com

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall Pleased

    Posted
    JeffSoFl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Dryer doesn't fully complete task on single cycle, but close. There are better machines on the market, but not at this price point. BB continues to offer a great selection and strong sales. It's our second LG washer / dryer of this line and we're mostly pleased. We've tried others and the lack of 100% dry clothes tends to run across the brands.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really Quick Drying!

    Posted
    JaneHope
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had a very very old dryer that used to take 2.5 hours per load to dry...this takes about 30 minutes for many loads, an hour for some really large loads...I took off one star only because if you have to wash and dry one thing really quickly it doesn't work well...better off doing a whole load!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I love my new dryer!

    Posted
    Munchie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is huge and spacious! I love all the options I have with this dryer. My old dryer just had a couple of options and now I feel like it does exactly what I need it to. I also like how quite it is. I was concerned because I have my set stacked now and I was not sure how this would work. It is awesome and works like a charm!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    No problems.

    Posted
    Kent
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have had this dryer for about 7 weeks. I have had no issues. It is quiet. I had to reverse the door which was relatively easy. This was necessary because the door conflicted with the door of the matching washer. The washer is meant to be left of the dryer and my utility hookups didn't support that configuration.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Washer/Dryer for this price

    Posted
    Workathomehusband
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My wife and I purchased this washer/dryer combo about a month back and are extremely pleased with this purchase. It is sooooo quiet and washes our clothes really well The store clerk was very helpful in making our decision and Geek Squad were the best in getting it delivered & hooked up.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Super nice, one tiny complaint

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Nice dryer, easy to use with lots of cool features including a steam feature. My only complaint is that with a fuller load, the auto sense doesn't quite dry everything enough, just seems to leave stuff a tiny bit damp, but restarting it does the job. All my lg stuff has been great, I really like the brand.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sensor settings a little tricky to figure out

    Posted
    Sabrina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had a hard time getting used to this dryer when I was relying on it's dryness sensor settings. It would alert me that the load was done prematurely, even when I selected Extra Dry. I'm having much better luck using the timed dry settings. I set it to 45-55 minutes, and my load is usually done in one cycle.

    I would recommend this to a friend