Customer Ratings & Reviews
- Model:
- WM3770HVA
- |
- SKU:
- 5348101
Customer reviews
Rating 4.7 out of 5 stars with 989 reviews
(989 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the TurboWash 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam for its excellent cleaning performance and quiet operation. Many appreciate its ease of use and large capacity, along with its various features. However, some users have noted concerns about the door seal requiring regular cleaning to prevent mildew and occasional issues with the spin cycle's intensity.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay, does the job but not thrilled with anything yet
I would recommend this to a friendRated 1 out of 5 stars
P.O.S! Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing leaked the first day we got it. Then it stopped. Doesn't clean clothes very well. Takes forever to do a load of laundry. I am back to using my old ones that were luckily still in the garage. I will be taking this washer and dryer back because they suck. I wouldn't recommend to a friend. I wouldn't recommend it to an enemy.
No, I would not recommend this to a friendRated 3 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer & Dryer are doing fine. No complaints so far
This review is from LG - TurboWash 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am OCD with laundry and this washer is amazing. My clothes smell sooo good and so fresh. Cycle time is very quick too.
I would recommend this to a friend- Cons mentioned:Spin cycle
Rated 1 out of 5 stars
Dangerous
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke a pipe from shaking violently on spin cycle. It's been looked at twice now and keeps getting worse. Save yourself the trouble and look elsewhere.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second washer I have had and it leaks from the front. I was assured that I “just got a lemon” the first time by the sales associate. Now the washer is leaking just like my other one. Worst purchase ever!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize you are having an issue with the unit leaking. You can troubleshoot this from the following help library article: http://www.lg.com/us/support/product-help/CT10000010-1431986512448-leaking ^CP
Rated 5 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer, so much more economical and very nice looking, Would reccomend to anyone...
I would recommend this to a friendRated 2 out of 5 stars
Not for condos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very very noisy, was told it was quiet not so do not recommend stacking even more noisy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .One of the top causes of a noisy front loader is leveling. Check out the following help library article to troubleshoot the leveling of your washing machine http://www.lg.com/us/support/product-help/CT10000010-1337722869465-leveling ^CP
Rated 2 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team from Best buy did installed appliance but the door opens in opposite direction.. its get difficult to move closes from washer to dryer
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completes wash cycle in shorter time than older model, and clothes are even more clean
I would recommend this to a friendRated 1 out of 5 stars
Delivered a damaged product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box was not sealed. The washer was dented and the plastic protector was partially removed. Oh yeah and the washer sounds like the drum is scraping when it spins
This review is from LG - TurboWash 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This certainly is not how it should be, Mac976. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
- Pros mentioned:Cleaning performance
Rated 1 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second LG Washer & they get better It is much faster & does a great Job !
I would recommend this to a friend Rated 1 out of 5 stars
Terrible Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tangled, twists & bunches up clothes & bedding. When buying I specifically asked if that machine did that because I had one that did. Sales person assured me that would not happen. I am very unhappy with this purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Trish, and thank you for bringing this to our attention! I hate to hear you are experiencing this issue with your washer. Please take a look at the following link for possible solutions. https://www.lg.com/us/support/product-help/CT10000010-1400786418920-maintenance If you still need assistance, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist. ^EJ
Rated 1 out of 5 stars
Careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG washer main board craps out and washer isn’t usable. Glad I bought the protection plan. From our LG fridge to the LG washer if you buy LG buy the protection plan their products aren’t reliable!
This review is from LG - TurboWash 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am so sorry that your washing machine needed service. I am certain that our authorized service providers work diligently to ensure that the matters are addressed. Should you need assistance, do not hesitate to reconnect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Rated 5 out of 5 stars
Handles large loads well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works well & it also handles large loads well.
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old LG washer. This is an upgrade from that.
This review is from LG - TurboWash 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam
I would recommend this to a friendRated 5 out of 5 stars
Great Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you'd expect from a great washer and company
This review is from LG - TurboWash 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam
I would recommend this to a friendRated 5 out of 5 stars
Lot of features for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wonder if I need or will use all the features
I would recommend this to a friendRated 2 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was terrible experience. We like the machine but install was terrible through here
No, I would not recommend this to a friendRated 1 out of 5 stars
Check Your Dimensions Carefully...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washers and dryers are made larger than they were 10 years ago. We have a stackable unit in a very tight space. It's not just about the dimensions of the machine - you need to be aware of what access is needed to install, vent and allow access to it. The salesman didn't bring this up and the new units did not fit.
This review is from LG - TurboWash 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam
No, I would not recommend this to a friend


















