Customer Ratings & Reviews
- Model:
- 27MD5KL-B
- |
- SKU:
- 6362421
Customer reviews
Rating 4.2 out of 5 stars with 56 reviews
(56 customer reviews)Rating by feature
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the UltraFine 27" monitor's exceptional picture quality and convenient USB-C connectivity, which allows for single-cable charging and display. They also appreciate the integrated webcam and speakers, finding them useful for video conferencing. The monitor's price point is considered competitive, especially when compared to similar Apple products.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome Picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks just like an imac screen. Absolutely love using this with my macbook pro.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Great Monitor - Too many problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most crisp, beautiful, and glossy monitor out there. The 5k screen was everything I could have hoped for and more. Unfortunately both units I got were either defective or the screen stopped working after a week. Very frustrating and recurring problem with this monitor. Stay away please
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good. We hate to hear you are experiencing an issue with your monitors. For assistance, please give our computer specialists a call at 800-243-0000. ^CP
Rated 5 out of 5 stars
Great monitor. Replaced same monitor.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this 5k monitor. Bought this to replace another defective 5k monitor I had before that would not power up. This monitor works well with my MacBook Pro 16. It's connected so that I can have a larger workspace with two of these monitors. A much cleaner larger 5k look.
I would recommend this to a friendRated 5 out of 5 stars
The best monitor, hands down!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best monitor, hands down! Especially if you're using it with an apple computer.
I would recommend this to a friendRated 1 out of 5 stars
Dead pixel in the middle of the screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is stunning, however my monitor arrived with a dead pixel near the middle of the screen... for what I paid, this is unacceptable. I'll be exchanging for another same monitor, I'll update my review then.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to know what happened, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Rated 5 out of 5 stars
Has built camera and mic for mac
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have monitor to go with your Mac while you’re working from home
I would recommend this to a friendRated 5 out of 5 stars
Works great with Macs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing resolution and works seamlessly with my 2016 MacBook Pro.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful with my macbook, very clear screen
I would recommend this to a friendRated 1 out of 5 stars
Potential Reliability Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular monitor was a replacement for an identical monitor that worked fine and as expected; however, it failed after four months. Also, it does not appear that LG has fully thought through the design and implementation of the accompanying software since it has significant limitations.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very sad I had to return this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is Apple only. Apparently Windows doesn't support 5K yet at this size. There may be way to run it at 4K in Windows, but my tech found it impractical. Best Buy were great about the return. I'll try to buy this wen it becomes Windows-supported at 5K.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Doesn't work when running Windows on a MacBook Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to use with Windows via Bootcamp on a MacBook Pro 16". While it works fine on MacOs, when running Windows via Bootcamp it's not even recognized as a device of any sort. I installed the LG Screen Manager app on MacOS. It's useless.
No, I would not recommend this to a friend- Pros mentioned:Price, Usb
Rated 5 out of 5 stars
The Display To Get
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG 5K is the same panel the iMac Pro 27 uses... it is top of the line and truly an amazing price at $1299. There is literally no competition in the 5K arena. I use this with my 15" MacBook Pro's to have a Pro setup at the office but a portable "office" when I am on the go. This new model also works with the iPad Pro at 4K.
I would recommend this to a friend Rated 5 out of 5 stars
LG 5K with MBP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The USB C charges my 16" MacBook Pro flawlessly! I have had several LG monitors in the past and have been almost perfect. This LG 5K is what I consider perfect today. I know in the future my level of accepting perfection and excellence will change, but for today I am very happy and glad I spent the extra funds to acquire. I have an office that allows a bit of sun during the afternoon hours. The ability to turn up the brightness takes care of any glare issues. The contrast and color are fantastic! In this day of needing to ZOOM every day, the built-in camera and mic have allowed me to keep the MBP clam closed all day and out of the way:)
I would recommend this to a friendRated 1 out of 5 stars
Monitor looks great but has major flaws
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor until recently was the only Thunderbolt 3 option for a MacPro 7.1 2019 desktop other than the XBR at ~3X the price. Visually it is a great display but has major flaws. In particular a flaky internal USB Hub. If other devices are connected to its internal hub, other than the computer it may result in a kernel panic on computer shutdown which manifests itself as a long shutdown delay and either a kernel panic on restarting or a 'watchdog' error message on login or both, The LG internal hub also has very limited power capability and over straining it such as charging devices from it may damage the board requiring repair. This was reported to me by an authorized repair center of my previous unit who showed me a stack of interface boards when I took my previous one in for repair. I took my previous one into repair after it failed after having it for 15 months - 3 months out of warranty. It was unable to be repaired due to display failure. The only support or compensation I received from LG was a few hundred-dollar check to purchase a new one as the cost of repair was the same or more than a new unit. While a solid stand it lacks freedom of movement. Horizontal movement is limited and the monitor cannot be rotated into portrait mode. I chose to use the VERSA mount and purchase a StarTech Monitor Stand which allows this. My advice, should you choose to purchase this monitor, be sure to get an extended warranty; do not use the rear connectors for anything other than connecting to the computer; and replace the stand with one that offers more flexibility.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Rated 5 out of 5 stars
Beautiful Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless integration with Mac OS, brilliant colors, retina-like sharpness. Ive had one for three years snd traveled to several states with it, and never gad a problem. About to buy a second one for a new Mac Mini.
I would recommend this to a friendRated 1 out of 5 stars
Great Monitor But Poor Build Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this monitor until the Thunderbolt 3 input port failed. For an expensive monitor, it’s really disappointing to have a cheap connector cause $1599 monitor to no longer be usable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Monitor. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha







