Customer Ratings & Reviews
- Model:
- 27GX790A-B
- |
- SKU:
- 6607888
Customer reviews
Rating 4.7 out of 5 stars with 161 reviews
(161 customer reviews)Rating by feature
- Display Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
- Features4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the UltraGear 27" OLED monitor's color quality, frequently praising its premium build and improved brightness. The high refresh rate is another major plus, with many users highlighting its benefits for competitive gaming. Its responsiveness is also lauded as exceptional. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color quality, Refresh rate
Rated 1 out of 5 stars
Sad day for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As much as i loved this monitor when it worked. It was amazing and colors pop and speed was unmatched, but it severely suffered from black screens and flickers esp when switching from freesync and hdr on and off. Sometimes the screen will go black and never come back on and you can still hear the sound in background. I tried it 2 times as i exchamged the first one thinking it was faulty but sad to say i think it was a software issue maybe idk. Im sad i had to return
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ruben. We appreciate you sharing your experience with the LG Monitor (27GX790A-B) model. We understand your concern about encountering black screens and flickering issues, especially given how much you initially loved the monitor’s performance. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For similar display concerns, we recommend updating firmware & drivers – Check for the latest updates via LG's support site and your GPU manufacturer (NVIDIA/AMD). For guidance, you may visit https://www.lg.com/us/support/help-library/lg-monitor-how-to-update-monitor-firmware--20153819322140. Testing different cables & ports. Use a high-quality DisplayPort 1.4 or HDMI 2.1 cable and try different ports to rule out connection issues. Adjusting FreeSync & HDR settings. Try disabling VRR (Variable Refresh Rate) or HDR separately to see if stability improves. Power cycle & factory reset. Unplug the monitor for a few minutes, then reset it via the OSD settings menu. For additional help, visit https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-a-blank-screen--20153188064348. We’d love the opportunity to help further. If you're open to troubleshooting with us, please send a private message on social media @LGUSSupport, and we’d be happy to explore possible solutions. ^Juvy

























