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Customer reviews

Rating 4.7 out of 5 stars with 48 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the UltraGear 27" OLED monitor's vibrant colors and exceptional clarity, frequently praising its color accuracy and the resulting sharp, bright images. The incredibly high refresh rate is another standout feature, with users noting significantly smoother motion compared to other monitors. No significant drawbacks were reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 48 reviews
  • Rated 5 out of 5 stars

    one of the best OLED in the market right now.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like what I said. one of the best OLED in the market right now. I chose between this and the sony inzone both had same specs but based on the reviews I watch I end up buying this one even though it's $100 more expensive. I play more FPS and Singleplayer games with it. I went from 280hz to 480hz I don't see any difference that much but from LED to OLED difference is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Monitor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor itself is great, amazing refresh rate and great image quality. Upgraded from my 240hz LG Oled and you can definitely see the difference in the quality of colors and the image is so much smoother. If your PC can’t handle competitive games at 500fps, I wouldn’t recommend it, but if it can you should at least consider getting this. The only reason I’m giving it a 4 star is because I bought an open box (excellent), but when the monitor arrived, it had a bent on the bottom left. Contacted Best Buy and I didn’t have a problem keeping it like that but they still gave an extra discount. Good customer care, but next time I get an open box, I would love to be told the truth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overkill But so GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really digging the design of this monitor. It’s super minimalistic but doesn’t skimp on performance. Sure, 480Hz might seem like overkill, but OLED is definitely the way to go. I’m coming from an Asus IPS panel, and this OLED is just bursting with vibrant colors and clarity that’s hard to ignore. Once you try OLED, you just can’t go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    480hz!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome monitor for high frame rates. Really can tell a difference over my 360hz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Image

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor is great , Beautiful Metal Stand , Sleek , Thin and Great Brightness. It arrived in damaged box but that’s not Best Buy’s Fault , It’s UPS’s Fault.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG support did nothing to help me. I received mine and after 4 months a pixel died, I sent it back and after they replaced the panel it just came back with another dead pixel in a different spot. For the money you can do much better, the overall brightness and clarity is easily beaten by competitors particularly QD OLED. Quite honestly it looks like an LCD and not an OLED. I have had many issues with products from LG in the past such as my LG G1 OLED TV also having dead pixels form and having to be sent back multiple times. I will never be buying from this company again quite honestly.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about your LG Monitor (27GX790A-B) model, especially after receiving a replacement panel only to find another dead pixel. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      When it comes to troubleshooting, sometimes dead pixels can happen due to shipping or handling. But given what you've experienced, it seems like this might be a bigger issue, and we want to make sure we're handling it the right way. Since OLED technology can differ from brand to brand.

      We’d love to dig deeper into this to make sure we find a satisfactory resolution for you. Just send us a private message on social media @LGUSSupport, and our team will be ready to work with you to explore more options and hopefully help you feel good about LG products again. ^Juvy LG

  • Rated 5 out of 5 stars

    Fast OLEDs are the future.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant on getting into OLED because of its organic properties. The monitors just don't age well. In this case I believe LG has it all figured out. This monitor not only looks incredible but operates incredibly straight out of the box as well. The true blacks are astonishing all the time, the fact that actual pixels on my monitors are simply turning off to give that beautiful look never ceases to amaze me. The 480Hz is something. Zero screen tearing, and everything plays flawlessly smooth on it. I upgraded from a 144Hz monitor and unfortunately my RTX5080 was always pushing past the refresh rate limits of my monitors. This upgrade has given me significant amounts of headroom to blast through all the frames that I could possibly want. Check out the light bleed on my LCDs versus the OLEDs. The difference is what I expected it to be. Nothing beats true blacks.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Crazy fast beautiful display

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Ultragear 27 GX is one of those monitors that simply looks absurd on paper. It was just a couple years ago that OLED monitors were niche in the PC monitor space, especially those that were good for gamers. That technology soon advanced to be viable for gaming monitors, and now here we are with ultra competitive capable monitors. Starting with Ergonomics on this monitor, I am a little disappointed. The monitor stand is a bit bulky for what it needs to be, with an extremely wide riser and a heavy, but large base. Thats not really a big deal to me as I use a VESA mount for my monitors, but for those that care, it might be annoying. Its nice though that its entirely flat so you can easily slide a desktop mat over it and not really notice it much. The title/swivel and elevation change was very sturdy and functional. No complaints there. The biggest issue I had with the ergonomics was the ports on the backside. On my other two monitors the ports were arranged parallel to the panel, so the cables would run down towards the floor flat like. These are perpendicular to the panel, so the plugs stand out of the back of the panel. This is obnoxious when it comes to routing cables through the stand, and also if you want to flat mount against the wall. Firm cables are going to make it so that you have a decent standoff if flat mounting it, probably 3-6in depending on the setup. Another issue I have is the single button for On/Off/Menu. This is an OLED monitor, for good health of the panel, its best not to use it while you're not gaming or watching a movie. Desktop use is very bad for these. So when I'm not using the monitor, I turn it off. This can be multiple times a day. Its annoying to have to click the button, then press up, then press the button again every time to turn it off. Minor annoyance, but my other OLED monitor has two buttons, one for the menu, one for power making it really simple to turn off. The monitor comes with programmable RGB on the back of the panel. I didn't mess with this much as I don't really like RGB much, and since my monitor isn't back up to a wall, it wouldn't have made any difference from where I am sitting anyways. But it is there, and easily programmed within the menu. The menu of the monitor is easily navigated with the one button setup, with it acting as a D-Pad at the same time. The menu was very straightforward but a little minimalistic with picture quality settings. I often felt it was a little less vibrant than I would like, and the presets didn't allow me to tune it to my preference. Nothing too bad, but more color tuning would have been nice. Supposedly these are factory calibrated, but I didn't receive a calibration report in the box like it is supposed to come with. Ergonomics aside though, this monitor is absolutely beautiful. Like other OLEDs, this has a near infinite contrast ratio which really makes your scenes pop, especially if they are dark with vibrant areas. This monitor does really well in SDR mode specifically. In SDR mode its really bright, brighter than my 4k OLED panel by a significant amount. I don't have tools the measure specifically, but its was easily noticable with the naked eye. This is without the brightness boost turned up compared to my other OLED with brightness all the way up. In SDR mode the colors really really pop as well. In HDR mode it loses a bit of its appeal while on the desktop (browsing the internet, using office apps, etc). For some reason the HDR conversion in Windows on this monitor doesn't do well. Compared to my other monitor the colors felt really off. For instance, the Rockstar logo on my desktop looked Mustard Brown, as opposed to vibrant yellow on my other monitor. This is a minor issue as you really shouldn't be doing desktop work in HDR mode, but something I noticed. It also seemed to be noticeably less bright in HDR mode. Not bad, just not as bright as SDR. More in line with my other monitor. Picture quality aside, text quality is lacking. With this panel they decided to go with a matte finish with an anti reflective coating. These work really well for minimizing reflections, but at the same time they really hurt the text clarity. As a programmer I honestly couldn't bring myself to code on this monitor. This was interesting to me because this monitor uses WOLED as opposed to QD-OLED which has a different subpixel layout. The QD-OLED should have worse text quality, but that wasn't the case here. Text appeared to be blurred because of this coating. For general use its not bad, but if you're going to be staring at a lot of text, probably want to consider something else. For gaming, this monitor is phenomenal though. If you're into competitive shooters and you want the best picture quality possible, this monitor is for you. The insanely high refresh rate makes motion so fluid that I could tell a difference on my 240hz OLED monitor. 240hz is already no slouch and looks very smooth, but 480hz is better. We're at the point of extremely diminishing returns though, and it takes doubling the refresh rate to really tell a difference, but its still noticable. Inherent motion blur was gone, pixel response is incredibly fast and tracking motion was easier because of it. If you're in to competitive shooters, this monitor is worth considering. All in all, this is a pretty good monitor. If you need a more general purpose monitor, there are probably better options, but if you are strictly going for a gaming monitor that is plenty bright and has a high refresh rate, it doesn't really get better than this.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    LG Brings the Pop of OLED to Computer Gaming!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLEDs have typically been a TV only commodity but in recent years you have seen them more in things like Computer Monitors, however LG brings it to the next level with their new UltraGear 27” Gaming monitor that brings that OLED pop to your gaming and everyday computing needs. PROS: - Unboxing I was very impressed with how thin the screen is. Of course it gets thicker in the middle due tot he ports and lighting, but the screen is ultra thin since it is an OLED. - It’s overall very easy to setup! You can either use the stand it comes with, which is very high end and heavy duty, or you can mount it with the brackets it has. - Once you are setup, the OLED makes an instant impact! The colors are so well refined, the darks are ultra black, the whites pop in contrast, and overall it’s an impactful screen to your senses! - Another perk of the screen is that it has some anti-glare tech on it to make sure it provides the best screen with little to no reflections or glare from what’s going on in the room while you game! - The specs on this are insane and it’s noticeable as well. Like the 480Hz refresh rate that has a 0.03ms response time. When you are gaming, that time and response matters to make the best possible situations for you and LG simply provides that with this monitor. - Unboxing it comes with all the cables (HDMI, DisplayPort, etc) you need which is a fantastic change of pace. This also comes in hand as the HDMI and DisplayPorts are both 2.1 rated ports which provides the best speeds possible and will make this be a long time purchase for you. CONS: - For the price point, built in speakers would have been nice but this monitor does not have any. BOTTOM LINE: - The LG UltraGear 27” OLED is a marvel of a computer monitor. Not only does it bring high end HDR OLED excellence to your screen, but its packed with top of the line perks like 480hz refresh rate, NVIDIA G-Sync, 2.1 display ports, and low glare levels. When you are using your monitor for gaming, work, or life you want the best possible experience and this monitor brings that to the table and so much more! It’s been so much fun to use and I think this OLED is going to be the benchmark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Details and colors are out of this world. Visually stunning images. Images literally look like you can touch them inside the screen.

    I would recommend this to a friend
  • Cons mentioned:
    240hz refresh rate, Poor firmware support

    Rated 4 out of 5 stars

    LG please fix 24" mode.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for competitive fps games. My only complaint is that the 24" mode does not support the correct pixel mapping like the asus or sony does. For those other monitors, they switch the resolution to 1332p, but for the LG, it remains 1440p so the overall image is quite blurry and unusable for me. Hopefully this can be fixed with a firmware update, but LG typically isn't very good with those.

    I would recommend this to a friend
  • Pros mentioned:
    Oled panel, Sharp visuals

    Rated 5 out of 5 stars

    Great Monitor!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED panel really makes the colors pop. Smooth gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming monitor on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best gaming monitor on the market! I previously was a big fan of Samsung, but the new LG's are a solid step above them. *Check BestBuy for open boxes, I was able to get this unit brand new for 30% cheaper than the lowest advertised price anywhere. Good luck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously purchased a 360hz QD-OLED but returned it due to bad text clarity, color fringing, and eye strain so figured I would try WOLED. This monitor had much improved text clarity over the QD-OLED and I had reduced eye strain, which is great as this is my main monitor, not just for gaming. The new sub pixel layout is nice. 480hz feels incredible in games that can push it. Even hitting around 300fps+ in game is well worth it. The semi-matte coating is not intrusive at all and looks glossy compared to my IPS. My only complaint, is that the DP 2.1 is not the full 80gbps. I like to use DLDSR on some games to play at 4k, which means I have to switch to DP 1.2 which is locked at 144hz. Not the end of the world but something to keep in mind. All the typical OLED aspects look great, contrast, colors, black levels. HDR etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dynamic Range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED display is a game changer. Deeper blacks, brighter whites. Better dynamic range overall, this monitor delivers in quality. It has a solid build, and the added rgb lighting in the back is aesthetically pleasing on my computer set up. This display being a 480hz display makes it one of the higher refresh rates available, I did however experience the display not decting at random times when set to 480hz. Not sure if it’s an issue with my computer system or the display itself but it is something to note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled is beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive monitor! Oled is beautiful and the high refresh rate makes this thing a high contender against the competition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing Short of Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried multiple oled monitors both 4k and 1440 and this one is amazing! From picture quality to refresh rates, this monitor is hands down the best gaming monitor on the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor. Can really FEEL the difference. Quality of life upgrade. I feel like I can see the enemies before they can even react.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and amazing blacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When playing horror games with lights off, it feels more imersive. And work really well with ps5 hdr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile upgrade experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade in every aspect from regular LCD monitors. Rich colors and perfect black levels make any experience ten times better. The insanely fast response times and 480hz refresh rate also make it suitable for any competitive games you play. So for the part of your setup you’ll be looking at the most, make sure you invest in something great.

    I would recommend this to a friend
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