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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 98 reviews

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Rating by feature

  • Ease of Use

    Rating 4.6 out of 5 stars

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers regard the UltraGear 38" IPS LED UltraWide monitor's large screen size and high refresh rate as significant strengths, praising the picture quality, color accuracy, and immersive gaming experience. However, some users find the HDR performance underwhelming and the price point high. While some noticed fan noise, the overall consensus points to a high-quality monitor with some trade-offs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-98 of 98 reviews
  • Rated 5 out of 5 stars

    Rafael

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome display. Huge. Great quality. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 38inch ultrawide Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG computer monitor had the highest resolution of all the monitors tested by Consumer Reports.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor I purchased had some awful backlight bleed. More than once I thought the bottom right corner of the monitor was suffering from light reflections from the nearby window. Then I saw the same behavior at night in a dark room. I found this behavior distracting and unacceptable. The second issue was defective RGB light ring on the back of the monitor. The light ring would do rainbow with no issues. Using the LG Ultra Gear software allows programming of the light ring. In my case, only the left side of the ring would turn off with any mode other than the default rainbow affect. Firmware and software updates did not resolve the issue. Between the distracting backlight bleed and the defective RGB lighting affects I chose to return the monitor. At the time, there was no stock to swap the monitor.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Lg uultragear monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are vibrant. Refresh rate is absolutely amazing. Best monitor on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best UltraWide at the time of purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor I've ever had. I can fit 3 normal sized windows in one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One Stuck Pixel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor I received looked great and I was excited to put it next to my LG 27GL850 when I found a blue stuck pixel in the middle of my screen. Best Buy was good about accepting the return and ordering me a new one but it definitely sucked. I'm hoping the next one I receive isn't defective and I can update my rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ultrawide for gamers period.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic monitor. Color accuracy, responsiveness are the best you can get in an ultra wide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful monitor. Easy set up. Excellent picture quality. A bit pricy but worth it if you can afford the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFE IS GOOD

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GAMERS MOST WANTED HIGH END MONITOR~ WITH OVERCLOCKED FPS SETTING FOR ALL GAMES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great acreen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the image is stunning, the best monitor I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFE IS GOOD WITH LG MONITORS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IPS 144HZ 1440p monitor is amazing! wow i am impressed...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but not good with Radeon

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor but compatibility issues with Radeon cards for my Apple products make it a low value for the high price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ultrawide mode not supported Windows 10/11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to get Windows 10/11 to support the ultra wide mode of this monitor - windows does not recognize or LG does not have the correct driver for ultra wide mode. So don’t expect the full 38” of display to work on Windows 10/11. Returned mine to get a smaller display.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Rated 1 out of 5 stars

    Rgb puke on every startup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the rgb puke backlight turn on every time you turn on your computer. It put out this multi color disco show for about 5 seconds at max brightness then turns off. I can’t find a way of disabling so returning it tommorow.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    DONT BUY NOT WORTH IT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is its not worth it. Had it for 2 weeks screen started to shut off & just had bad experience with the screen. I purchased a dell Monitor & I love it. 

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. The one I got was defective. I returned it - LG seems to have given up on quality control.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Hdr

    Rated 3 out of 5 stars

    No. Not for this price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this monitor when I first got it. The colors and size are the sweet spot. 49 inch wide screens are too big. Then I started digging into the details and returned it. This monitor does NOT have DSC (display stream compression) so the 10 bit and hdr is limited to 85hz. The 175hz is limited to 8bit 422 with the rainbow effect on the text. This monitor does NOT deliver. I exchanged it for a Samsung Odyssey G7 32 inch. It does have DSC and I run 240hz at 10bit with HDR. For the price, there is no reason to settle for an 85hz 10 bit screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    awesome ultrawide

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was amazed on the quailed of the monitor. got mine when it was on sale at costco thou. but the monitor is awesome. 8 bit 144hz-160hz, 10 bit 120hz. my 5700 xt nitro+ pushes strong and runs kinda hot running this. would recommend something strong 3080 and up or 6800 and up to get over 100 fps on aaa games. get 50-90 fps on my 5700 xt hoping to upgrade my gpu soon

    I would recommend this to a friend
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