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Customer reviews

Rating 3.9 out of 5 stars with 12 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Helpful staff, Larger screen

    Rated 5 out of 5 stars

    new HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the larger screen and the guys helping to set me up were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally.. Security!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a great feeling to know you are getting your money's worth, but when you get even more than expected AND then some!?!!... All i can say is, Thank you :)

    I would recommend this to a friend
  • Pros mentioned:
    Labor reduction

    Rated 5 out of 5 stars

    My Stackable Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is life changing! It decreases the amount of labor that is necessary to complete the laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great option for non-techy folks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, glad I bought it. I’m not a techy person. This gives me peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Life lock is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus software, currently being used by my G14.

    I would recommend this to a friend
  • Cons mentioned:
    No information

    Rated 1 out of 5 stars

    Unaware of service and no information on it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no info on this whatsoever. I called the store, the totaltech folks, chat support online and no one knows about this. If I have had a “free trail” I am totally unaware of it and Life Lock has never contacted me to start it. I’ll be carefully checking my credit card next month to see if I have a charge for the full year from Life Lock. It might have been a good service if I had the trial period information and experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was hacked and the Geeks wiped it clean and saved all my info to a removable hard drive. Thanks Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Best Buy did for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got my computer to work. It was ready before they said it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good,very good, nice, very good,very good, nice.

    I would recommend this to a friend
  • Cons mentioned:
    Unwanted software

    Rated 1 out of 5 stars

    Unwanted item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not ask for this bloatwear and i have not used it. They better not try to charge my credit card for renewal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mistaken!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a membership with them, and never would.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Garry - This is a free trial you are entitled to because of your Best Buy customer relationship. If you don’t want/need, no reason to concern yourself with it any further. Hope this helps - DWN norton_us

  • Pros mentioned:
    Outstanding products

    Rated 5 out of 5 stars

    Definitely a Winner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products and all services are outstanding. Definitely a buy if in the market.

    I would recommend this to a friend