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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $89.99

Customer reviews

Rating 4 out of 5 stars with 210 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the Fre Protective Case's excellent protection and water resistance, finding it easy to use and a perfect fit for their iPhone 11 Pro. However, some customers expressed concerns about the screen protector's susceptibility to scratches and the relatively high price. A few also mentioned issues with the charging port cover's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 210 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case by far! Worth the money!!! Protection and how slim it it, does it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cases. Works extremely well protecting my phone from water at the lake.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lifeproof case. It’s protected mt phone from plenty of drops!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samm

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good product to protect your phone from damage and it is very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to keep my new phone safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life proof cases have always been my favorite cases to keep my phones and iPads safe so I am confident this will do the same for me, the only issue I have with the case is that the speaker is a little choppy through the case but it’s not bad enough for me to want to replace the case but it is noticeable. I would gladly sacrifice a little bit of speaker for the protection they offer so I will still give it five stars

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I’ve used lifeproof for all my phones and have never had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works well. Lasted a good amount of wear and tear for a year. Keep in mind that the camera area might get scratched and photos will start to look blurry after a while. You can get it replaced through the manufacturer's warranty by directly contacting OtterBox. Just remember that you have to pay for shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This is the best case ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not trust any other case to protect my cell phone. Simply the best case you can use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cases around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life proof FRE cases are the absolute best. But unfortunately for me I listened to a Best Buy employee and bought a case for the iPhone 11 and put my X in it. Needless to say it fit, but all the external features such as volume controls or screen shot does not work. Because they do not exactly line up. So now I have to order a X case. But I will definitely still get a LifeProof case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect, as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits firmly and well, gives confidence that phone will be perfectly protected from spills and drops.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product… it super slim not bulky like most other cases now a days

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product but a high price. Go to the Life Proof site for a better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    very resistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protective cover is very resistant. really protects your phone from shocks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Ranshaw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best thang I ever done wow really love that the dust don’t get in or say I drop it really dose a good job !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is clearly protective but the screen protector leaves a lot to be desired. It doesn’t create a clear screen experience.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with the screen protector of your FRĒ case! While not present in the majority of our cases, there are certain conditions that may cause this "rainbow effect" or Newtonian rings under the screen protector of your FRĒ case. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect.

      If that doesn't help, please don't hesitate to reach out to us at 1-888-533-0735, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    New phone; new case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new iPhone 11 Pro and needed a case for it. I have always used the LifeProof cases and so that is what I bought for my new phone. The main reason I chose this case was that it is drop proof. I had my last case for 3 years and i dropped it constantly with no damage. It is also water proof, but I never had to use that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case! Great for teenagers to protect their phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection for the decice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the device, quite expensive. Bring more color like the gray.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the iPhone 11 Pro sleek profile perfect fit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t seem to fit as well if there is a glass protector on the phone already but other than that seem to work well

    I would recommend this to a friend
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