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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 384 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers enjoy the great protection and water resistance offered by the Fre Protective Water-resistant Case for Apple® iPhone® 11 Pro Max, finding it easy to install and with a good fit. However, some users experienced issues with the screen protector and reported concerns about the case's impact on call clarity and camera quality. A few also mentioned the case being bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 384 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was everything I thought it would be my phone fits perfect

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Life proof case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty typing. Too much protection on front screen.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hello!

      We're sorry to hear that you're having trouble using the screen of your phone with that FRĒ case on! Keep in mind, using additional screen protection alongside a FRĒ case can lead to issues like this. That being said, if you aren't using any extra screen protection, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best case around to protect from the environment

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is awesome and gives great protection. It is very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Definitely recommend for outdoor people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to Lifeproof!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as I’ve had an IPhone in many varieties and models I’ve always had a protective case on them and Lifeproof has always been in my case selection. This years model Fre is lighter thinner and easier to hear with better audio screens and an improved screen protector. I recommend the Lifeproof Fre to anyone that wants to protect their IPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life proof cases are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cases. Best waterproof case we’ve ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection it provides and how slim it is

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Durable Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 5 Lifeproof cases now and they have never failed me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LifeProof - Fre Protective Water-resistant Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like everything about it. In my opinion its great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Waterproof!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for water activities but not functional everyday case.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your FRĒ case! It's odd t hear that your case isn't allowing for the everyday functionality of your device. We'd love to hear some more specific feedback about your LifeProof experience, so please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fav

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite case basic sleek and protective

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great just the silent twist nob is hard to use the old one was better for the IPhone XS

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for the iPhone pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how protective this phone case is for my phone

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems with this case. had it six months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good case...have the bubble effect everyone talks about but learning ways to minimize it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely must have item. iPhone is safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone case always loved the lifeproof case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality case, great protection for the iphone

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Light and durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the money. Very light and durable too.

    I would recommend this to a friend