Customer Ratings & Reviews
- Model:
- 77-62608
- SKU:
- 6386814
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the great protection and water resistance offered by the Fre Protective Water-resistant Case for Apple® iPhone® 11 Pro Max, finding it easy to install and with a good fit. However, some users experienced issues with the screen protector and reported concerns about the case's impact on call clarity and camera quality. A few also mentioned the case being bulky.
This summary was generated by AI based on customer reviews.
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case and as always a bit pricy but you get what you pay for. I throw my phone in my pocket and on my desk and bed all the time with my keys and everything. I can definitely say I’d recommend you get one of these case. Also no I’ve not had any problems with call quality.
I would recommend this to a friendGreat for construction workers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps my iPhone as new. Every time I change iPhone, I get a new case.
I would recommend this to a friendCase review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok case. It scratches really easy and is kinda hard to put on.
I would recommend this to a friendBest Case To Keep Phone In Perfect Condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had an I phone since they came out. I have had life proof cases since the 4, 5, 6, 7, 8, and 11 pro max plus. Warranty is streamlined and a great value. I have tried other cases only because I didn’t want to walk out of the store with no case, but I ordered one ASAP.
I would recommend this to a friendworks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the wife likes in so I'm happy with it I guess
I would recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a typical case you pay a lot for and doesn’t live up to the hype. Don’t get me wrong it’s a good case but don’t put to much trust in it as the wrong drop just from you missing your pocket will cause more damage then you would get from a cheaper better built case
I would recommend this to a friendLola
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using Lifeproof cases since 2012. This is my second case in a year. The first one got damaged pretty quickly. But this one is going strong. I only use Lifeproof cases. I just which they had more colours.
I would recommend this to a friend- Cons mentioned:Screen protector
Worthless!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case to keep dirt out and I have to clean dirt out daily. I clean my screen and somehow always have a moisture spot once I put screen protector on. Does not work with my Qi wireless charger.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear that dirt has been getting into your FRĒ case! We'd suggest removing your case and performing another water test on it. If that case ends up leaking, please reach out to our Customer Service Team for a replacement case here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
- Cons mentioned:Case quality, Screen protector
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a true let down. The screen get a rainbow effect when it’s in the cast casing the screen quality to go down. People complain they couldn’t hear me.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about the frustrations that you've run into with your FRĒ case! While not present in the majority of our cases, there are certain conditions that may cause this "rainbow effect" or Newtonian rings under the screen protector of your FRĒ case. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect. Additionally, when you're installing your case, be sure to slide your phone into the case speaker-end first, as that will ensure your speakers and microphone are properly lined up. If that doesn't help, don't hesitate to reach out to our helpful Customer Service team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
A bit ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for my iPhone and put it on but as soon as I did that I noticed all these bubbles on the screen, I took it off wiped it and put on again it still had the bubbles. I expected more from this but I’m very much disappointed and had to return it.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your frustration with that FRĒ case! When you install your case, make sure you're thoroughly cleaning off the screen of the phone and inside of the case prior to installation, preferably with a microfiber cloth. Additionally, we see these issues arise when installing the case in a more humid environment, so make sure that the case is being installed in the driest place you can find.
If that doesn't help, give us a call at 1-888-533-0735, and we'll try to get you taken care of.
Best,
LifeProof Customer Service Team
- Cons mentioned:Screen protector
Great if you don’t care what the screen looks like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It puts noticeable bubbles on the screen that you can not remove because of the built in screen protector. Besides that it’s a decent case. I stopped using it because of the built in screen protector.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi STiguy,
We're so sorry you're unable to put this FRĒ case to use!
Those bubbles are sometimes caused by moisture trapped in between the case and your screen. Try airing out your case and then wiping it down with a microfiber cloth before you reinstall it. If that doesn't do the trick, give us a call at 1-888-533-0735 and we'll dive in with some troubleshooting tricks.
Best,
LifeProof Customer Service Team
STOP, DROP, and ROLL!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with LifeProof; it’s owned by Otterbox. It’s synonymous with ruggedness and military grade proofing. With this case, your phone will take a drop (or more) and keep on rolling.
I would recommend this to a friendThumbs up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, rugged, tough. This case features a nice sturdy build and I have zero complaints. I do wish it supported wireless charging but you can’t have all the features you want in one place.
I would recommend this to a friend- Pros mentioned:Protection
Slippery phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case will protect your phone, and your phone will need protecting due to the fact that this case is slippery and always falling out of my hands.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there, Gary!
We're sorry to hear about your disappointment with your FRĒ case! We appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your experience. If you run into any issues with this case, feel free to call us at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
- Cons mentioned:Screen protector
Not as good as former models
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen protector on this sucks. It leaves bubbles and isn't flush to the screen. Other than that, it's the standard otterbox quality. Definitely disappointed in the screen cover.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your disappointment with your FRĒ case. While not present in the majority of our cases, there are certain conditions that may cause this "rainbow effect" or Newtonian rings under the screen protector of your FRĒ case. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect. If that doesn't help, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
- Pros mentioned:Water resistance
Case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how they made a case so u can get your wet or even go in the pool with it so that’s always good but I wouldn’t get it unless I’m going in a pool
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Louie!
While we do make waterproof cases, we're so much more than just that. FRE will also protect against things like drops, dirt, and snow! We'll pass you feedback up the ladder though.
Best,
LifeProof Customer Service Team
Cases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new iPhone case is great. I purchased f 2 of the life proof cases one for myself and one as a gift. I have had previously purchased The product line and will continue too.
I would recommend this to a friendIt’s ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a bad case and it does what it’s supposed to the only problem is you cannot hear people when they call you and the people who are calling you can’t hear you because the case obstructs the speakers and microphones
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Chris!
We're sorry to hear that you're having some issues with your FRĒ case! When you're installing your LifeProof, we'd recommend sliding your phone into the case speaker-end first, as that will ensure the speakers and microphones are properly aligned with your case. If that doesn't help, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
LP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the case with the built in screen protector. I always would get the tempered glass screen protectors and end up cracking them. This case is a great solution to that problem.
I would recommend this to a friendGreat new case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great box. Like the new softer frame, and thinner profile. Only criticism is that the port seems like over time it may break. I try Ernie’s it’s a great case!
I would recommend this to a friend