Customer Ratings & Reviews
- Model:
- 77-62608
- SKU:
- 6386814
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the great protection and water resistance offered by the Fre Protective Water-resistant Case for Apple® iPhone® 11 Pro Max, finding it easy to install and with a good fit. However, some users experienced issues with the screen protector and reported concerns about the case's impact on call clarity and camera quality. A few also mentioned the case being bulky.
This summary was generated by AI based on customer reviews.
Great case in case it falls in a pool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and I feel safe knowing If I drop it anywhere my phone will be protected.
I would recommend this to a friendLifeproof case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone case! Keeps my teenagers phones like new for a long time!
I would recommend this to a friendI love my new case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! I’m so happy I found it here. No other stores had the case.
I would recommend this to a friendBest phone case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case for anyone to protect your investments!
I would recommend this to a friendBest case there is
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lifeproof cases are the only cases I use for my phones.
I would recommend this to a friendFits well on iPhone 11 promax
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using life proof fre case since iPhone 6 .. still breaking in my new case.
I would recommend this to a friendDrop in water
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did this and it true to what they said on package.
I would recommend this to a friendIt’s alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright don’t stay sealed very good have to open it up to clean the screen all the time
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Trav,
Thanks for your feedback! We are sorry that this FRE case is not staying sealed as well as it should. This is strange and we absolutely want to get things back on track as soon as possible! When you have a moment, feel free to click on the link below to get a warranty replacement set up.
https://www.lifeproof.com/en-us/warranty-claim
Cheers,
LifeProof Customer Service Team
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this case because the part where you charge your phone is not sturdy. It can easily bend and break. It’s cheaply made and I don’t know why they chose to change that piece from previous models. I’ve already had to get a replacement for this case and I hadn’t had it for a week when I did.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your frustrations with your FRĒ case! We appreciate your feedback about the port cover, and we'll be sure to let our design team know about your experience. We're glad to hear that we were able to get you taken care of with a warranty replacement. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-888-533-0735, and we can assist.
Best,
LifeProof Customer Service Team
- Cons mentioned:Screen protector
The Worst.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far worst lifeproof case ive ever purchased! The screen protector continues to bubble . Ive trusted lifeproof quality for years and i definitely dont mind paying a pricey amount for a case thats worth it . This one definitely is not . Lifeproof definitely failed with this one
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your frustration with your FRĒ case! When you install your case, make sure you're thoroughly cleaning off the screen of the phone and inside of the case prior to installation, preferably with a microfiber cloth. Additionally, we see these issues arise when installing the case in a more humid environment, so make sure that the case is being installed in the driest place you can find.
If that doesn't help, give us a ring at 1-888-533-0735, and we can get you taken care of with a replacement case.
Best,
LifeProof Customer Service Team
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last for awhile and not bulky!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendToo small
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size of the case is just a little too small to fit the phone comfortably. Otherwise ok.
No, I would not recommend this to a friendGreat case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is durable and strong. Good purchase……..
I would recommend this to a friendLifeproof cases
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cases I’m in construction and it holds up very well. Thanks lifeproof!!
I would recommend this to a friendNew case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit , looks even better , very pleased great purchase
I would recommend this to a friend- Cons mentioned:Screen protector
Was an okay case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Tore apart screen when I took it off
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Moose!
We're sorry to hear that the screen tore off of your FRĒ case! That's certainly unusual. Did you know we have a great warranty? Give us a ring at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well it a nice case and it comes with a screen protector which I didn’t know b
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Lifeproof product I’ve purchased love it warranty is awesome!!
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to use at the lake, and let’s say this is a great case!
I would recommend this to a friendPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case and great product I would recommend getting one
I would recommend this to a friend