Customer Ratings & Reviews
- Model:
- 77-62608
- SKU:
- 6386814
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the great protection and water resistance offered by the Fre Protective Water-resistant Case for Apple® iPhone® 11 Pro Max, finding it easy to install and with a good fit. However, some users experienced issues with the screen protector and reported concerns about the case's impact on call clarity and camera quality. A few also mentioned the case being bulky.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Water resistance
Slim case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a life saver to be honest. I took it on a trip and it hold up in the water mud and rain.
I would recommend this to a friend - Pros mentioned:Water resistance
good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This life proof protective water resistant case for the Apple iPhone I love in pro Max in black with a great purchase
I would recommend this to a friend - Pros mentioned:Protection
Great case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve already dropped my phone on concrete about five times and I feel my phone is completely safe. Not even a mark on the case.
I would recommend this to a friend - Pros mentioned:Protection
The way to go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life Proof Cases are The way to go! My phone def got more than 9 lives being inside this case.
I would recommend this to a friend - Pros mentioned:Protection
Excellent protection
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection and great value to protect expensive items
I would recommend this to a friend - Cons mentioned:Case quality, Screen protector
Horrible- Do not purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While offering superior protection the plastic covering 4 the screen sticks 2 the screen in spots creating a bubbling affect. Looks horrible. U would think a $100 phone case would have a better screen protector. Took it back and got my $$ back. Ordered another brand off Amazon that Best Buy unfortunately doesn’t carry. Do better Best Buy.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Michael!
We're sorry to hear about the issues you ran into with the screen protector on your FRĒ case! While not present in the majority of our cases, there are certain conditions that may cause these "air bubbles" or Newtonian rings under the screen protector of your FRĒ case. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect.
We're sorry to hear that your experience caused you to return your case, but we hope that you choose to give LifeProof another chance in the future! If you ever have any questions or concerns, please don't hesitate to reach out to us here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
- Pros mentioned:Water resistance
Excellent product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used Lifeproof for all of my previous iPhones. Never had any problems with it.
I would recommend this to a friend Would recommend!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love life proof cases I get them for ever phone I own. I love that I don’t have to worry about water or dirt harming my device!
I would recommend this to a friend- Cons mentioned:Screen protector
Great case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downside is, has some bubbles on the screen but overall case is extremely good
I would recommend this to a friend - Cons mentioned:Screen protector
Bubbles
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case seems good, until you put it on your phone and there are air bubbles all underneath the screen protector... Lifeproof’s response is to make sure you are putting the case on in a low humidity environment. I definitely did that and I am still having the same issue, they just don’t want to own up to a faulty product. Other than highly annoying, the case still functions as it should by protecting the device so far.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear that you're having issues with your FRĒ case! If those troubleshooting tips didn't help, then give us a ring at 1-888-533-0735, and we'd be happy to get you helped out.
Best,
LifeProof Customer Service Team
- Pros mentioned:Protection
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case ever I would recommend this to anyone who want to protect their phone
I would recommend this to a friend No damage
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case completely waterproof! I have dropped it is water, stood on it etc no damage.
I would recommend this to a friendAwesome case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for me did have some bubbles at first, but I put on a anti-glare ( must be anti-glare) film screen protector $8.00 on amazon then put case on. No more issues with bubbles at all none they all disappeared and screen is protected better, no issues with sensitivity. Love it!
I would recommend this to a friend- Cons mentioned:Screen protector
Has problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t get rid of air bubbles. The keep coming back. Problem solved by suspending screen protector over a bottle of baby powder that was just shaken. Just squeeze gently to make the powder that is floating inside the air cavity of the bottle. Use a light to see the powder come out. It does not take much to do the trick. You can’t see it on the protector. Assemble and there will be no bubbles.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about any frustration with the screen protector on your FRĒ case! While not present in the majority of our cases, there are certain conditions that may cause these "air bubbles" or Newtonian rings under the screen protector of your FRĒ case. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect. We're glad to hear that you found an alternative solution as well! If you continue to have issues after trying the above fixes, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great case except I can’t open the cap that protects the silence toggle I have to take the case off to switch it
I would recommend this to a friendLifeProof case is all it claims!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've protected my iphone 8 plus for two years with a lifeproof case and it's still in such good condition, near perfect, that I get a large credit towards my new iphone 11 Pro Max! Which I am soooo excited about since the camera and video quality is much improved. It will be great for my Youtube channel filming and since I'm all over the place doing that, garden, traveling, etc - I NEED this LifeProof case even more now than ever. Thanks LifeProof & Best Buy!
I would recommend this to a friend- Pros mentioned:Protection
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very goood phone case. Protects my phone very well as I have dropped in numerous times
I would recommend this to a friend - Pros mentioned:Protection
The Best Iphone Case Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best case to have for your Iphone 11 Pro Max. It will protect the entire phone, including the screen.
I would recommend this to a friend - Cons mentioned:Bulk
Excellent Case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and looks great on. It's not too bulky either. Definitely recommend if you're hard on your phone
I would recommend this to a friend - Pros mentioned:Protection
Good case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very protective case from the elements but did not like the knob to turn phone from ring to vibrate. Hard to turn.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your frustration with using the mute switch on your FRĒ case. We appreciate your feedback, and we'll be sure to pass your thoughts up the ladder to our design team. In the meantime, we'd suggest removing your case and reinstalling it. Before putting the back of the case on, we recommend trying that mute dial a few times to make sure it's properly seated. If that doesn't help, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team