Customer Ratings & Reviews

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Overall Customer Rating

80%of customers recommend this product.

Customer Ratings & Reviews

1-20 of 1026 Reviews
    • Brand Response

      LifeProof Support Team 

      June 16, 2015

      Hi GreatAdapter,

      We are truly sorry to see that you’ve had such a disappointing and frustrating experience. To help our customers avoid a damaged device is our number one priority. This should not be confused, however, as a guarantee that every situation will yield an incident-free outcome. Our offer of a new LifeProof product is an act of good faith in the face of an unfortunate circumstance, as our warranty simply cannot and does not extend to the electronic devices placed inside our cases.

      Respectfully,
      LifeProof Customer Service Team lifeproof

    • Brand Response

      LifeProof Support Team 

      June 9, 2015

      Hey Rodman,

      Sorry to see that you had such a frustrating time with the LifeProof Nuud and the use of your speakerphone. Understanding that you’ve already returned the case, we would have been more than happy to help resolve the issue for you, as you definitely should have full function of all of the operations of your phone. If you should ever have any LifeProof questions or concerns, please feel free to give us a ring at 1-888-533-0735.

      Best,
      LifeProof Support Team lifeproof

    • Brand Response

      LifeProof Support Team 

      July 20, 2016

      Hi Shar,

      We are sorry that this Nuud case would not close all of the way. We can completely understand why this would be disappointing and we absolutely want to figure out what is happening here. Please feel free to give us a call at 1-855-419-7418, and we will be happy to get to the bottom of this mystery. If needed, we can certainly get a warranty replacement lined up for you!

      Best,
      LifeProof Customer Service Team lifeproof