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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1039 reviews

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80%
would recommend
to a friend

Customers are saying

Customers are delighted by the nuud Hard Case's great protection and waterproof capabilities, praising its slim design and ease of use. However, some users experienced issues with sound quality and the charging port. While the case is considered lightweight, a few customers found the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,039 reviews
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for my I Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this case was recommended to me by a friend and then a sales associate, once the phone was put in the case the sound was distorted. At first I thought it was my new I phone 6 but the sound was OK out of the case. This case made my voice sound as if I was talking in a tunnel with an echo.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi KKJ55,

      That is very odd that this Nuud case was giving you some audio troubles. We get why that would be unsatisfactory and we are sorry that it happened. If you still have the case we would love to get to the bottom of this dilemma. Feel free to give us a call at 1-855-419-7418, and we will be happy to assist in any way that we can!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Can't hear with this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the slim part of this case but do not like how it muffles the sound.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protecting my IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it better than the other one! I have had the full covered one and my touch pad didn't always work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the phone look nice and fits really well on the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for those who have a habit of dropping phone.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best LifeProof case ever. It is lite and easy to store.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good slim protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works very well and isn't too bulky in your pocket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It fits as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume it functions as it is suppose to. I have not dropped it or put it in any water as of yet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Great to have to protect phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has done it's job so far and I am very glad we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact it doesn't have that plastic screen cover!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it protects! I will recomend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incredibly disapponted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to enjoy connecting my phone in my vehicle with an auxillary cable. This case would be great except multiple auxillary cables do not fit properly....they do not stay plugged in. I spent too much money on this case for such a big oversight. I'll be going back to Otterbox soon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used LifeProof cases exclusively on my last 3 phones, and each time I have turned one in for upgrade, I gat maximum return because the phones look brand new!! The Nuud case works best with the touch screen (IMHO). I can also use fingerprint sign on without sacrificing protection. I highly recommend this phone case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case great price!! I had originally went to Best Buy to purchase a case for my phone and realized that I could get the same case at a different store for a better price. Best Buy did honor the price difference and I got the case at a very good deal thank you Best Buy and thank you Life proof for making such great cases

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product water proof and it has never broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I ever purchased it's slim and not bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great case but people can't hear me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case but people can't hear me When I'm on the phone

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Jarrid,

      We are sorry that people are having a difficult time hearing you while you are using this Nuud case. This is not at all normal and we definitely want to clear things up!

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.

      If you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Best available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case available on market, but still not tough enough.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Lild,

      Although we appreciate you calling our cases the best on the market we would like to know how we can try to improve in the future. If there is anything specifically wrong with your Nuud case we would like to see if we can remedy that for you.

      Please feel free to give us a call at 1-855-419-7418, and we will be happy to assist in any way that we can!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Strong case good company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is a little difficult to put together but strong and Lifeproof backs their products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this product looks great. However, on all of my phone calls, the person on the other end said that they could barely hear me. I thought perhaps it was the particular case, so I exchanged it for another. However, the same problems. Looks good, but severely limits the phone's ability to pick up audio (on calls and recordings).

    No, I would not recommend this to a friend