Customer Ratings & Reviews
- Model:
- 77-50306
- SKU:
- 1221005
to a friend
Customers are saying
Customers are delighted by the nuud Hard Case's great protection and waterproof capabilities, praising its slim design and ease of use. However, some users experienced issues with sound quality and the charging port. While the case is considered lightweight, a few customers found the price to be a drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charging port, Sound quality
Horrible case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger port cover broke within a month. No longer waterproof because of this. No one can hear you talk, plus a high pitch noise sometimes while talking. Do not buy. Wish I would have stayed with the fre.
No, I would not recommend this to a friend - Cons mentioned:Sound quality
Makes vibrating noise ?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes vibrating noise while talking on the phone ????
No, I would not recommend this to a friend What I like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it's clear; you can see the actually phone I pay tons of money for lol
I would recommend this to a friendGood worry proof case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several cases and my phone stays in mint condition. I have had to do warranty repair on 2 of the cases and life proof is quick and easy to deal with. One problem the fingerprint on iPhone 6 is flaky I do not know if this is an iPhone issue or case issue.
I would recommend this to a friendUSB cover broke almost immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not the level of quality I expect from this company.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Chris,
We're very sorry to see that your LifeProof NÜÜD is having some trouble with its charge port door, but not to worry, we are on the case! Just give our friendly LifeProof Lifeguards a call at 1-888-533-0735, and we'll dive in for the rescue with a warranty replacement that we're confident will stand the test of time!
Cheers,
LifeProof Customer Service Team
Good but broke after 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case but it broke after 2 weeks. Was disappointed.
I would recommend this to a friendgood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product. would recommend to a friend.
I would recommend this to a friendGreat product! Worked as advertised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Worked as advertised. Highly recommend.
I would recommend this to a friendGood solid case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid case. Flip door on plug in is a little fragile
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Colefire,
Thanks for taking the time to rate the Nuud case! We are sorry that the charge port door is not as sturdy as it should be. This is not typical and if it is currently damaged or compromised please let us know so that we can get things back on track! Simply give us a call at 1-888-533-0735, and we will be more than happy to assist in any way that we can!
Best,
LifeProof Customer Service Team
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It may keep your phone dry, however, it broke too easily
No, I would not recommend this to a friend- Cons mentioned:Sound quality
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case protects your phone but the sound quality of calls while the case is on is very poor. I have had to remove the case many times so the caller could hear me and understand what I was saying.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Brezy,
That’s great that this Nuud case is taking care of your iPhone 6, now let’s see what we can do about that unusual sound problem. Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first. If you find that the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It opens and leaks while in use. Cell phone ruined
No, I would not recommend this to a friendReturned it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the case. It didn't like that my car charger wouldn't fit in to charge it. They didn't make the spot big enough for some cables to fit without taking the case off. Which is just insane!
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Cindy,
We’re sorry that the Nuud case did not work out for you. Unfortunately we cannot guarantee that all third party accessories will be compatible with our case. If you happen to have any LifeProof questions please feel free to give us a call at 1-855-419-7418.
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of this case. I couldn't hear the phone ring, or hear when I received a text message. Also when the phone was on speaker it was very muted. I've already purchased a different case.
No, I would not recommend this to a friend - Cons mentioned:Sound quality
Ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of this case. I couldn't hear the phone ring, or hear when I received a text message. Also when the phone was on speaker it was very muted. I've already purchased a different case.
No, I would not recommend this to a friend Good idea, badly built
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went through two different cases before I gave up with the Nuud. The little door covering the charge port is very poorly constructed. In both cases the clips broke off within a month of regular use, meaning the door wouldn't close all the way.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Ddrock,
We are very sorry that you've had multiple frustrations with the LifeProof NÜÜD, and we would really like a chance to turn this around for you. Please feel free to give our friendly LifeProof Lifeguards a call at 1-888-533-0735, and we'll dive in for the rescue with a warranty replacement that we trust will seal this up and give you no further trouble.
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case will keep your phone safe, but you cannot hear well. Nor can anyone hear you when you're talking on the phone. I was absolutely disappointed and only used it for one day.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Shirsch,
We’re sorry that this Nuud case was giving you audio issues with both hearing other and others hearing you. This is not normal and if you still have the case we will be glad to help out. Of course, a slight degradation of sound can be expected when a speaker is covered in a case, but this impact should be minimal. Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker membrane on the case, and then re-install your phone with the bottom going in first. If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Muffled the sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had a life proof case for the last 3 iphones. This was the first time I purchased a Nuud case. After I first got the case, I tested it in water without the phone. Then after it passed the test, I put my phone in the case. Then I made a couple of test calls to my home phone and left a message. With the case on, the sound was very muffled and could hardly hear my self on the message. My only option was either use headphones or a blue tooth. I decided to return the case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi jrliu92,
Thanks for being a fan of our cases! We are sorry that your latest LifeProof purchase wasn’t another success. We assure you that what you experienced is not typical and we would be happy to resolve that muffled audio problem if you still had the case.
We sincerely hope that this one unusual situation does not deter you from our products in the future. If you have any questions please do not hesitate to give us a call at 1-855-419-7418.
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case broke not long after purchase where the rubber that turns the ringer on and off also can't hear with case on. And others couldn't hear me.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Apple65,
We’re sorry that this Nuud case broke at the ringer switch and that it is making it difficult to hear and be heard. This is certainly disappointing and we absolutely want to rectify this unfortunate dilemma. Please give us a call at 1-888-533-0735, and we will be more than happy to get a new warranty replacement set up in practically no time at all!
Happy Holidays,
LifeProof Customer Service Team
Doesn't work with the iPhone 6s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have an iPhone 6, I have an iPhone 6s which fits but the mic is blocked so people won't be able to hear you. But the case is awesome and if people could hear me I would still have the case.
I would recommend this to a friend