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Customer Ratings & Reviews

LifeProof - NËXT Case for Apple® iPhone® XS Max - Black Crystal-Angle_Standard

Customer rating

Rating 4.6 out of 5 stars with 229 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 2, showing21-40 of 229 Reviews
  • Rating: 5 out of 5 stars

    Great Protection for a expensive phone

    Posted
    mmmm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I used to use this case for my regular Iphone x and it was very protective, the only flaw was that the rubber on the sides started to peel after a while. But with Life proof's warranty, they were able to send me a new case. Lifeproof has a good warranty program so that makes up for the cost of the case.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great protection , thin, sleek look

    Posted
    TXDIVA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love this case. Full protection with a sleek feel. The case is crystal clear so you can see your iPhone color & character clearly. The case also seems scratch resistant because with 3 boys that play sports I am hard on my phones. My case looks as good as day 1.:)

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Dissapointed

    Posted
    Allison
    • My Best Buy® Member

    I bought this case, and the phone literally dropped one time while In the case, about less than a foot on a wood kitchen floor. My phone case didn’t break, but the back of iPhone cracked!! How does that even happen! I had it in the case and I just bought this case. So disaapoitneted

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Dear Allison,

      We're genuinely sorry to see that your iPhone had an unfortunate encounter with a wood floor, and did not emerge victorious. We test the NËXT extensively to ensure that it meets our high standards of protection, but unfortunately, every drop or fall is subject to myriad different variables, some of which are beyond our control, and we cannot guarantee that absolutely all exposure to danger is eliminated through the use of our cases.

      Although our warranty does not extend to the Apple device itself, we would still very much like to send you a brand-new LifeProof in the event that your current case was also somehow compromised during the incident. Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll gladly set this up for you right away!

      Best,
      OtterBox Customer Service Team Lifeproof

  • Rating: 5 out of 5 stars

    Worth the Money!

    Posted
    AntMan09
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Lifeproof makes some of the best cases in the game! The case is very lightweight and thin, so at times I forget it’s on my phone. It’s well worth adding the extra funds to get a case that will protect your phone from almost everything that could accidentally happen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Protection, Minor Size

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This case offers amazing (LifeProof) protection and I've used a number of their cases on my previous phones. It adds a bit of bulk to the phone, but I feel that the change in size is negligible compared to the protection it offers versus the AppleCare+ costs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    As expected

    Posted
    BlackEye
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    A great looking case that provides awesome protection. Has the same set backs as the iPhone X version which are the rubber edge coming off with normal use, scratches easily appearing on the clear part, and dust still gets between the case and phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best phone case

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The last 4 phones I have had I have put life proof cases on them! Buy it once and when get new phone buy new one for that phone! They will last longer than your contract! Dropped my phone, went skidding across driveway and phone is protected!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Protection, Minor Size

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This case offers amazing (LifeProof) protection and I've used a number of their cases on my previous phones. It adds a bit of bulk to the phone, but I feel that the change in size is negligible compared to the protection it offers versus the AppleCare+ costs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Case

    Posted
    Giselle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I LOVE this case, not only does it let me show off my phone w the clear back but it does a great job at protecting it w the rubber outer outline! I drop my phone at least once a day and my phone is still in perfect condition!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case but...

    Posted
    JaysRatings
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love this case. Slim. Just works well on this big phone. Just found out there’s a product default and the rubber will fall off (it’s already falling off my son’s and it’s only been 5 months). Good thing there’s a 1 year warranty!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Pealing and dirty

    Posted
    Payne0828
    • My Best Buy® Member

    I’ve had SEVERAL lifeproof cases before and the is the first time I am very unhappy. I haven’t even had this case a month yet and it is already pealing and the color transfer is ridiculous. Very unhappy with this case!

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hey Payne0828,

      We're truly sorry to hear that you're feeling so let down by this NËXT series! Our awesome representatives would love to smooth things over with a quick warranty claim, so please don't hesitate to call them at 1-888-533-0735. They'll hook you up with sleek new case that we trust shouldn't give you any such trouble going forward!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rating: 5 out of 5 stars

    Awesome clear case

    Posted
    Mpowell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Perfect case to show off the new iPhone XS Max. Perfect case for dropping the new iPhone XS Max. Perfect case for active people that live on a lake. The screens over the charge plug truly keep out any small particles out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice every day case

    Posted
    Shane8797livecom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This phone case I great for everyday use, but i would not take it on an adventure because it's not as protective as some others are. Still great for and every day case tho. Very nice and sleek buttons are awesome responsive.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not as good as older ones

    Posted
    iPhoneuser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was very upset when I got my phone wet and had to take the case off to dry my phone. Water got trapped between phone and interior of case . It’s a little bully on the sides but seems to be good protection

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hi iPhoneuser,

      We sincerely apologize about any miscommunication surrounding this NËXT series and its levels of security! Unfortunately, the NËXT actually does not claim to provide waterproof protection, nor do we recommend submerging it in any liquids. Instead, as one of our screenless styles, it offers protection from dirt, snow, and any intense drops while also maintaining complete access with your beautiful phone display. If you have any additional questions or comments, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be thrilled to help out!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rating: 5 out of 5 stars

    Awesome Protection for IPhone X Maaz

    Posted
    RTPTechie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love this phone case! With previous iPhone models, I would use the lifeproof nuud series to show off my phone color. The life proof next series give the same level of protection with a see through case back!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Life proof

    Posted
    Ashley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I’ve dropped my phone quite a few times and there has been no damage to it thanks to this case!! I often forget it is on my lap and when I stand up it goes flying on the floor. This case is the best!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Protective and dust proof

    Posted
    Theginzo00
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This case is very good for protection. The case keeps dirt and dust out, and small amounts of water. I think it makes the phone extra bulky and big. That’s the only bad thing and the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful case

    Posted
    LaurainFL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    New phone, new case! I purchased the Kate Spade print case and so far have been very happy with it. It went on easily, and is protecting the phone and looking good while doing it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great protection for my expensive I-phone

    Posted
    EdPat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Worth every dollar in providing physical protection for my daughter's expensive I-phones. She drops her phone way too much but not even a cracked screen. Did couple with glass protection shield.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this case!

    Posted
    jeffk45
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This case is fantastic! It’s very grippy to the hand and fits very comfortably. No issues with camera flash back from case and love that I can see the phone back. No problems with wireless charging either.

    I would recommend this to a friend