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Customer Ratings & Reviews

LifeProof - NËXT Case for Apple® iPhone® XS Max - Black Crystal-Angle_Standard

Customer rating

Rating 4.6 out of 5 stars with 230 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
backing
  • Rating: 4 out of 5 stars

    As expected

    Posted
    BlackEye
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    A great looking case that provides awesome protection. Has the same set backs as the iPhone X version which are the rubber edge coming off with normal use, scratches easily appearing on the clear part, and dust still gets between the case and phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone case

    Posted
    Jaxon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Easy to install. I really like the texture and button covers on the sides of the case, but the back scratches easily.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent protection

    Posted
    Rock0921
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great case easy to install. Cover a all the ports and openings. The back is a little slick so be careful on slippery surfaces. Feels great in the hand

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Dissapointed

    Posted
    Allison
    • My Best Buy® Member

    I bought this case, and the phone literally dropped one time while In the case, about less than a foot on a wood kitchen floor. My phone case didn't break, but the back of iPhone cracked!! How does that even happen! I had it in the case and I just bought this case. So disaapoitneted

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Dear Allison,

      We're genuinely sorry to see that your iPhone had an unfortunate encounter with a wood floor, and did not emerge victorious. We test the NËXT extensively to ensure that it meets our high standards of protection, but unfortunately, every drop or fall is subject to myriad different variables, some of which are beyond our control, and we cannot guarantee that absolutely all exposure to danger is eliminated through the use of our cases.

      Although our warranty does not extend to the Apple device itself, we would still very much like to send you a brand-new LifeProof in the event that your current case was also somehow compromised during the incident. Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll gladly set this up for you right away!

      Best,
      OtterBox Customer Service Team Lifeproof