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Customer Ratings & Reviews

LifeProof - NËXT Case for Samsung Galaxy Note9 - Black Crystal-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 87 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 2, showing21-40 of 87 Reviews
  • Rating: 5 out of 5 stars

    Nice case

    Posted
    Sandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My only concern is that is doesn't come with a screen protector but I'm pretty sure the Note 9 is supposed to have a pretty unbreakable screen. Not like our old Lifeproof that encased the entire phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not what I expected.

    Posted
    Ryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this case for my recent upgrade but found it to be too large and a bit slick, making it difficult to handle the Note 9. Also upon removing the case it destroyed my screen protector.

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hey Ryan,

      We so apologize that the size of this NËXT series just didn't end up working out for you! We do our best to streamline our case designs as much as possible, but at a certain point, the security of your device ends up taking priority. In other words, the additional bulk is well worth the high-caliber protection!

      If you happened to be using our Alpha Glass screen protector in conjunction with the NËXT, our friendly representatives will be happy to issue a warranty replacement for you. Just give them a call at 1-888-533-0735, and they'll be thrilled to help out!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rating: 3 out of 5 stars

    It feels good in hand but..

    Posted
    FutureTrunks
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    But this case will scratch the moment you put your phone in a flat surface. Is not a reliable case either. The only good thing about it is that it feels good in the hand even tho is a huge case.

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Dear FutureTrunks,

      While we're glad to see that this NËXT series is feeling sleek and stylish, we apologize that it has received a few scratches! These cosmetic complications shouldn't necessarily impact your levels of protection, but we certainly understand why you would want your case looking fresh and sleek for as long as possible. Feel free to contact awesome customer service team at 1-888-533-0735, and they'll be more than happy to set you up with a warranty replacement!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rating: 4 out of 5 stars

    Case well made, fits perfectly and looks great

    Posted
    Debrah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The case offers solid protection and fits the Note9 perfectly. Has protective covers for S Pen and charging port as well. It looks great, too. Was lucky to get it when it was on sale.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best case for my note9

    Posted
    BradF84
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I tried several cases for my note9 and ended up going back for the life proof. I have had lifeproof before and loved them the cases are great and so is the customer service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Fit. Slim. Great protection

    Posted
    madmar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case was suggested to me by an associate and I took a chance by buying it. The case is better than expected. Simple, Slim for the protection it provides. Very satisfied!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case

    Posted
    KatWoman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a perfect case if you like clear cases... Only problem was I reordered this case twice because of scratches and dings in the back... Shouldn't happen on an 80.00 case

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    NEXT Case

    Posted
    Brandon

    Best protective case for the note 9. I work construction in dirty environments, and this case keeps all the dust and dirt out of the ports. i give this case a 10/10.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Okay

    Posted
    TabSer12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wish this case would allow a tempered glass screen protector to actually work with it. It seems sturdy so far, but i literally had to wedge my screen protector to fit.

    I would recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hey TabSer12,

      Sorry to hear that you're having a hard time finding a tempered glass that will be best friends with your NËXT series! The good news is that we do carry a screen protector that is specifically engineered to be the perfect pal to this case. If this sounds like something you might be interested in, please don't hesitate to call our awesome representatives at 1-888-533-0735, and they'll be happy to walk you through some options!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rating: 4 out of 5 stars

    Nice looking but not scratch proof

    Posted
    jason
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I haven't dropped the phone so no idea on the protection. It's a nice looking case but the back gets scratched very easily. Just setting it on my desk has caused scratched.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Not what I thought

    Posted
    Techwiz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this case but returned the case due to the fact its wider than normal cases. It felt so weird holding the case in hand like i had to stretch my hand.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost perfect

    Posted
    Jodz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the case, fits the phone 99.5% perfect. The only exception is I have larger hands and getting the s pen in and out is difficult. Other then that I love the case!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great overall case

    Posted
    Celicaboy84
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Case feels pretty natural. I've dropped my phone once from pocket height in a parking garage with no issues. Case doesn't weigh much and looks good

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sturdy case

    Posted
    Coms
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sturdy case. Top n bottom of case are raised just a bit so if you put your phone face down, the screen wont touch table top, which is great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great protective case

    Posted
    Dflm2048
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    What a great tough case first time buying life proof case like it well recommended I would say they go head to head with otterbox cases.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case

    Posted
    Charlotte
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The best case my husband had so far. He loves it great for the kind of work he does. Would highly recommend this case to anyone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    All around great

    Posted
    Zmaloney
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Lifeproof definitely stands up to its reputation of great cases. Only down fall is that it's not full coverage. But I still love it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great!!

    Posted
    Moms
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is one of the best looking cases, in my opinion, especially being that it shows off the actual phone while not lacking in protection.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Missing the front protector

    Posted
    Benji
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I own a lifeproof for my Samsung 8 and the front is completely protected. I had to purchase a seperate glass protector.

    I would recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hey Benji,

      We apologize that you're feeling disappointed in the screenless style for this NËXT series! This case is intentionally designed to provide complete, direct access to the curved infinity display, and purposely does not include any sort of integrated screen protection. Rest assured, this case is still tested and engineered to protect your Galaxy Note 9 at all costs. If you have any additional queries, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be thrilled to help out!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rating: 1 out of 5 stars

    This guy is not ment for big fingers

    Posted
    Techman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    it is very hard to get pen out of the device while case is on other than that the case is awesome and would recommend for small hands

    I would recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hi Techman,

      We apologize that this NËXT series doesn't seem to be grooving well with your hand size! While we do our best to streamline our case designs as much as possible, at a certain point, the protective layers on the unit have to stick around in order to ensure the best device protection possible. Going forward, if you run into any additional questions or comments, please don't hesitate to call our LifeProof Lifeguards at 1-888-533-0735. They're always ready to dive in for the rescue!

      Sincerely,
      LifeProof Customer Service Team Lifeproof