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Customer Ratings & Reviews

LifeProof - NËXT Case for Samsung Galaxy Note9 - Black Crystal-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 90 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
use with s-pen
  • Rating: 1 out of 5 stars

    This guy is not ment for big fingers

    Posted
    Techman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    it is very hard to get pen out of the device while case is on other than that the case is awesome and would recommend for small hands

    I would recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hi Techman,

      We apologize that this NËXT series doesn't seem to be grooving well with your hand size! While we do our best to streamline our case designs as much as possible, at a certain point, the protective layers on the unit have to stick around in order to ensure the best device protection possible. Going forward, if you run into any additional questions or comments, please don't hesitate to call our LifeProof Lifeguards at 1-888-533-0735. They're always ready to dive in for the rescue!

      Sincerely,
      LifeProof Customer Service Team Lifeproof

  • Rating: 4 out of 5 stars

    Great case for rugged lifestyles

    Posted
    Bradley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The case does not add any thickness to the phone but does add some with the buttons are nice and clicky and the case is easy to take on and off very good at keeping dust out even though it's a little annoying to pull the S Pen out

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Life proof to the rescue

    Posted
    LBOOGIE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My otterbox wasn't sufficient in keeping the corner of my Note 9 protected where the pen goes. So now this wonderful product has a cover to keep my pen from coming out if dropped and protects that corner of my screen 100x better than the otterbox ever did. Love this case!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost perfect

    Posted
    Jodz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love the case, fits the phone 99.5% perfect. The only exception is I have larger hands and getting the s pen in and out is difficult. Other then that I love the case!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not scratch proof + other issues

    Posted
    Def1988
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Before I place my brand new Samsung Note 9 inside of this case, I use the included micro fiber cloth to wipe the dust off of it and it caused several fine scratches all over the back of the case. This case was supposed to be scratch proof. This & The fact that it is a little hard to pull out the S pen due to the ports being a little too recessed makes this case a no go for me. The case looks good and it actually feels good in hand, but for the price ($79.99 + tax) I expected better quality.

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hey Def1988,

      We're sorry to see that your experience with this NËXT series didn't end up having the happy ending that you expected! It is pretty rare that the microfiber cloth will cause scratches, and our friendly representatives would have loved to set you up with a warranty. As it is, we also certainly understand your decision to head in a different direction based on preferences. If you have any future LifeProof questions or comments, please feel welcome to reach out to us at 1-888-533-0735. We'll always do what we can to help out!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rating: 5 out of 5 stars

    Good Case

    Posted
    Kadawi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a solid case that does not add too much size to an already large phone. It is comfortable in the hand and easy to hold onto. There is no screen protection, so you will need to purchase that separately. The ports are covered. The only downside to the cover is that someone with large fingers may have an issue getting the pen out.

    I would recommend this to a friend