Customers have good things to say about the NËXT Case's protection and ease of use, noting that it fits well and is easy to install. However, some customers reported issues with the case's durability and noted that it added some bulk to their phone. The case's protective qualities were frequently praised. A few users experienced problems with the case's material separating from the frame.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 60 reviews
Rated 1 out of 5 stars
Beautiful at First
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's an amazing case for the first month, but the rubber bumper edges start to detach immediately, I've tried it for both iPhone and samung, but the results are the same. The other negative is that the clear back is continually stained by finger prints. It's an amazing product for the first few weeks, even if you keep it out of pockets and bags it doesn't protect it from the rubber peeling.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hey MohamedAbdi,
Yikes - this certainly does not sound like the epic experience that we had in mind for the NËXT series! We apologize that the rubber on multiple cases hasn't handled the task at hand very well, but not to worry - our expert representatives have a quick fix ready to go. Please feel free to give them a call at 1-888-533-0735, and they'll get things rolling again in no time!
Sincerely, LifeProof Customer Service Team
Rated 1 out of 5 stars
Not durable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the case seems to protect the phone it does not physically hold up well. Purchsed on May 9, 2018 and in July the rubber starys coming off around the edges.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hey AB555,
We're bummed to see that the rubber on this NËXT series is having trouble sticking around! Our friendly representatives would love to get you into a resistant new replacement, so please don't hesitate to call them at 1-888-533-0735. They'll get a warranty claim rolling in no time at all!
Best, LifeProof Customer Service Team
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great feel. Slides in and out of hip pocket ea
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great feel, slides in and out of hip pocket with ease. Sturdy construction with great protection on sides and corners. Touch screen works normal. Great value with fair price
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
great protectio
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this clear case for my Samsung s9+ is very functional and usefull as it allows all of the functions of the phone to be accessed. It give me great confidence that if my Samsung S9+ is dropped the body of the phone will be protected.it did enlarge the profile of my phone and makes it a little bulky but it works.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Case quality
Rated 5 out of 5 stars
Great protective case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Lifeproof case works great. I have always used the Orig Lifeproof FRE case, that covers the screen as well, but Best Buy did not have them in stock for my Galaxy s9 plus. In fact, NO ONE has them in stock yet. But this case is working well so far. I love Lifeproof products- they keep my phone safe from scratches & cracks, and they are smaller than Otterbox cases. It makes it easier to hold your phone comfortably. This product does exactly what it's supposed to do, and the clear case is nice for my new blue Galaxy.
I would recommend this to a friend
Pros mentioned:
Ease of use, Fit, Protection
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case fits very well and was easy to put on. It seems very secure.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great case for overall drop protection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted something for everyday use and not super bulky. I have had other lifeproof cases on iPads and other phones. This one is easy to install and definitely handles the day to day drops. No real issues other than peeling my screen protector up a little bit.
I would recommend this to a friend
Rated 4 out of 5 stars
I love it and has been living a good life.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had a great life so far the only thing that I didn't like is that the rubber bumper on the bottom started to peel off 5 months after I got it and it didn't spread a whole bunch in mm.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Perfect fit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love LifeProof covers. They fit well and protect my phone. I also like if you have any problems Lifeproof will back product with no issues
I would recommend this to a friend
Rated 4 out of 5 stars
Exceeded expectations very nice feel
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We did not know what to expect when we selected this life proof , not heard of "next".Exceeded expectations very nice feel.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
It's a nice case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like these case is very light. I have droped my phone and this case really protects it..
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Phone case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoy buying this case it serves its purpose for my phone it protects it that's all I want
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
perfect protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
fits phone nice and protects all very well...................
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Amazing case for construction
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I work in construction and with all the dirt, dust, metal shavings and everything else accumulated on the site this phone case stands up to it. The seal is tight, the case has withstanded plenty of drops by now and no significant scratches and most of all no dust gets through the case to the actual phone. Just take a cloth, clean it, and you're done.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Provides great protection for my new S9+ however for the price it should come with screensaver.
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Well made case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
There are many cases on the market. But I really like the Life Proof case. I like keeping my phone in my shirt pocket. The Life proof case is slim. Many others where to bulky. The tech at Best Buy had it on his phone. He gave us a demonstration on how well it works. He tossed his phone about ten feet. The phone was just fine.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great cover for iphone 8
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fit, lightweight and easy to put on and take off
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Lifeproof Next is my pick for Apple & Samsung
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
There are a LOT of cases out there, but Lifeproof proves to be the best protection and handling for these $1000plus computers we call phones. The NEXT model has a good grip and provides best protection from the inevitable drops. Worth the price and has lifetime replacement warranty.
I would recommend this to a friend
Rated 4 out of 5 stars
Good case but no screen protector
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seem like a good case but was expecting it to have a screen protector.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 3 out of 5 stars
OK case for phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is good for protection but it makes the phone harder to hold with one hand. It just makes it so much more wider plus why does it have covers where the power and audio Jack's are? It's not a waterproof case.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Dear Marg,
We apologize that the style of the NËXT case didn't quite fit your expectations! We do our absolute best to streamline our case designs as much as possible, but at a certain point, it just isn't worth it to forfeit the stellar device security. After all, protecting your phone is our number one priority!
While you're right in stating that this is not a waterproof case, the port covers are still essential to the unit since they protect your headphone and audio jacks from dirt, debris, and even snow. Should you have any additional questions, please don't hesitate to call our wonderful representatives at 1-888-533-0735, and they'll be delighted to further assist you!