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LifeProof - NËXT Case for Samsung Galaxy S9+ - Black Crystal-Angle_Standard

Customer rating

Rating 4.1 out of 5 stars with 41 reviews

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would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 41 Reviews
  • Rating: 1 out of 5 stars

    Beautiful at First

    Posted
    MohamedAbdi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's an amazing case for the first month, but the rubber bumper edges start to detach immediately, I've tried it for both iPhone and samung, but the results are the same. The other negative is that the clear back is continually stained by finger prints. It's an amazing product for the first few weeks, even if you keep it out of pockets and bags it doesn't protect it from the rubber peeling.

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hey MohamedAbdi,

      Yikes - this certainly does not sound like the epic experience that we had in mind for the NËXT series! We apologize that the rubber on multiple cases hasn't handled the task at hand very well, but not to worry - our expert representatives have a quick fix ready to go. Please feel free to give them a call at 1-888-533-0735, and they'll get things rolling again in no time!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rating: 5 out of 5 stars

    Great protective case

    Posted
    JennA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This Lifeproof case works great. I have always used the Orig Lifeproof FRE case, that covers the screen as well, but Best Buy did not have them in stock for my Galaxy s9 plus. In fact, NO ONE has them in stock yet. But this case is working well so far. I love Lifeproof products- they keep my phone safe from scratches & cracks, and they are smaller than Otterbox cases. It makes it easier to hold your phone comfortably. This product does exactly what it's supposed to do, and the clear case is nice for my new blue Galaxy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well made case

    Posted
    Wayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    There are many cases on the market. But I really like the Life Proof case. I like keeping my phone in my shirt pocket. The Life proof case is slim. Many others where to bulky. The tech at Best Buy had it on his phone. He gave us a demonstration on how well it works. He tossed his phone about ten feet. The phone was just fine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing case for construction

    Posted
    Billy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I work in construction and with all the dirt, dust, metal shavings and everything else accumulated on the site this phone case stands up to it. The seal is tight, the case has withstanded plenty of drops by now and no significant scratches and most of all no dust gets through the case to the actual phone. Just take a cloth, clean it, and you're done.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Would NOT recommend

    Posted
    AmyL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    me and my husband spent the same amount of money on our respective cases and mine was by far the more decorative and shows no wear and tear, this one wore to the point of being unsuable about 3 months after purchase and haven't bothered to contact the manufacture because the same thing would just happen again

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hi AmyL,

      We're so sorry to hear that your husband's NËXT series is looking a little worse for wear! While we certainly understand your apprehension towards the idea of a warranty replacement, rest assured that we are constantly working on case designs to improve the LifeProof experience as we go along. If you'd like to give this another shot, please feel welcome to call our awesome representatives at 1-888-533-0735. They'll be more than happy to set your husband up with a brand-new NËXT case as soon as possible!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rating: 5 out of 5 stars

    great protectio

    Posted
    dano
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    this clear case for my Samsung s9+ is very functional and usefull as it allows all of the functions of the phone to be accessed. It give me great confidence that if my Samsung S9+ is dropped the body of the phone will be protected.it did enlarge the profile of my phone and makes it a little bulky but it works.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not durable

    Posted
    AB555
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    While the case seems to protect the phone it does not physically hold up well. Purchsed on May 9, 2018 and in July the rubber starys coming off around the edges.

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hey AB555,

      We're bummed to see that the rubber on this NËXT series is having trouble sticking around! Our friendly representatives would love to get you into a resistant new replacement, so please don't hesitate to call them at 1-888-533-0735. They'll get a warranty claim rolling in no time at all!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rating: 1 out of 5 stars

    Rubber side came loose in one month

    Posted
    Judy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Rubber sides came loose in one month. They will send me another same case once they find a glue that works. I’m waiting 7 months. They gave me a cheaper case, not waterproof, till they find a glue that works

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Dear Judy,

      Our deepest apologies that your NËXT series is undergoing renovations! Rest assured, we're confident that this warranty replacement will be well worth the wait. While the NËXT itself doesn't offer any sort of waterproof protection, it does work hard to keep your phone safe from dirt, snow, and any intense drops. If you have any additional questions or comments going forward, please don't hesitate to reach out to us at 1-888-533-0735, and our friendly representatives will be glad to further assist you!

      Sincerely,
      LifeProof Customer Service Team Lifeproof

  • Rating: 3 out of 5 stars

    OK case for phone

    Posted
    Marg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This case is good for protection but it makes the phone harder to hold with one hand. It just makes it so much more wider plus why does it have covers where the power and audio Jack's are? It's not a waterproof case.

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Dear Marg,

      We apologize that the style of the NËXT case didn't quite fit your expectations! We do our absolute best to streamline our case designs as much as possible, but at a certain point, it just isn't worth it to forfeit the stellar device security. After all, protecting your phone is our number one priority!

      While you're right in stating that this is not a waterproof case, the port covers are still essential to the unit since they protect your headphone and audio jacks from dirt, debris, and even snow. Should you have any additional questions, please don't hesitate to call our wonderful representatives at 1-888-533-0735, and they'll be delighted to further assist you!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rating: 5 out of 5 stars

    Love it so far

    Posted
    KayRo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far so good. I haven't had it long but it was easy to put on the phone and really protects the side glass. A con is it adds significantly to the size which I'm sure I'll get used to but now the phone seems SO big.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great feel. Slides in and out of hip pocket ea

    Posted
    Reese
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great feel, slides in and out of hip pocket with ease. Sturdy construction with great protection on sides and corners. Touch screen works normal. Great value with fair price

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Is a nice case but...

    Posted
    Mac468
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It is very wide. It adds about a 1/2 inch to the width. It is also makes some creaky sounds that is plastic rubbing on plastic. This may have been caused by me popping it in and out of the case to much.

    I would recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hi Mac468,

      We're sorry to see that you're not falling totally head-over-heels for this NËXT series! It is odd that the case is making creaking noises, since normally, LifeProof provides some pretty silent protection. If you're willing to give this another shot, our friendly representatives will be more than happy to send out a replacement case to see if this resolves the issue. Please feel welcome to call them at 1-888-533-0735, and they'll set up a warranty claim right away!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rating: 5 out of 5 stars

    Nice but pricy

    Posted
    Jera
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a nice solid case. The phone locks inside he case and is very well protected. You need the “key” to open the case. I feel this is expensive ,like all phone cases are.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice case

    Posted
    Bwags
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Lifeproof has never failed with any cell models Ive had. The case is clear so the cell color is visible. Miss it being all in one, instead of having to purchase a separate face protection.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Case

    Posted
    Sticks
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Seems good to me so far. Had my phone in some horrible places... Dirt, mud, water and chemicals. Took my phone out of the case, and my phone was clean, dry and never harmed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the camera on S9+

    Posted
    Annabell1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We really love the phones..plus we love best buy Mobil and we have heard we are loosing it and we are upset...we have the best help when we go in to get phones or accessories.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect fit

    Posted
    Cecilb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love LifeProof covers. They fit well and protect my phone. I also like if you have any problems Lifeproof will back product with no issues

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    fell apart

    Posted
    susan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The rubber lining detached causing the case to be ineffective. Had to buy another case not too long after the purchase.

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Dear susan,

      We're truly sorry to hear that the rubber on your NËXT series has been feeling detached lately! Not to worry - our friendly representatives have a few tricks up their sleeves that should rectify this situation and get you back on track to epic protection. Just give them a ring at 1-888-533-0735, and they'll be glad to further assist you with this!

      Sincerely,
      LifeProof Customer Service Team Lifeproof

  • Rating: 5 out of 5 stars

    Iove this case

    Posted
    Cecilia
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love this case..shows off the lilac back of samsung 9plus and works with zagg glass s hg wild front

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Case

    Posted
    jet98
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have a LifeProof case for my Ipod. I wanted a clear case to show off my new phone. This one was a great option.

    I would recommend this to a friend