Customer Ratings & Reviews
- Model:
- 77-58207
- SKU:
- 6188407
to a friend
Customers are saying
Customers have good things to say about the NËXT Case's protection and ease of use, noting that it fits well and is easy to install. However, some customers reported issues with the case's durability and noted that it added some bulk to their phone. The case's protective qualities were frequently praised. A few users experienced problems with the case's material separating from the frame.
This summary was generated by AI based on customer reviews.
Is a nice case but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very wide. It adds about a 1/2 inch to the width. It is also makes some creaky sounds that is plastic rubbing on plastic. This may have been caused by me popping it in and out of the case to much.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Mac468,
We're sorry to see that you're not falling totally head-over-heels for this NËXT series! It is odd that the case is making creaking noises, since normally, LifeProof provides some pretty silent protection. If you're willing to give this another shot, our friendly representatives will be more than happy to send out a replacement case to see if this resolves the issue. Please feel welcome to call them at 1-888-533-0735, and they'll set up a warranty claim right away!
Cheers,
LifeProof Customer Service Team
Nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lifeproof has never failed with any cell models Ive had. The case is clear so the cell color is visible. Miss it being all in one, instead of having to purchase a separate face protection.
I would recommend this to a friendLove the camera on S9+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really love the phones..plus we love best buy Mobil and we have heard we are loosing it and we are upset...we have the best help when we go in to get phones or accessories.
I would recommend this to a friendGreat drop protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first LifeProof case and so far so good. Wish it cam with screen protection too but went with Zagg for that.
I would recommend this to a friendIove this case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case..shows off the lilac back of samsung 9plus and works with zagg glass s hg wild front
I would recommend this to a friendWaterproof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crossed the Baker river with ropes and did several raft trips. Under water 1 foot several times
I would recommend this to a friendDurable!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in use and looks like new. Better goes for the phone it protects!
I would recommend this to a friendCase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good guality my phone always drops and it protects it from damage
I would recommend this to a friendLifeproof but no screen protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lifeproof case, not sure how its life proof of there is no protection of the screen
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi TabbyKat,
We so apologize that this NËXT series isn't exactly the style you were looking for to protect your Galaxy S9+! While this unit offers superior protection against snow, dirt, and intense drops, it sounds like your heart is set on screen security. If this is the case (pun intended), we would definitely recommend checking out our FRĒ series, which does include a built-in screen protector. Take a look by clicking on the following link, and feel free to call our helpful representatives at 1-888-533-0735 with any questions!
https://www.bestbuy.com/site/lifeproof-fre-modular-case-for-samsung-galaxy-s9-night-lite/6188404.p?skuId=6188404
Regards,
LifeProof Customer Service Team
- Pros mentioned:Protection
Underwhelming expectations.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first few weeks it started falling apart. It has kept the phone safe but this case looks like a mess. I have contacted the company about the warranty and hopefully the replacement isn't equally disappointing.
No, I would not recommend this to a friend It's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't protect the top of the phone. Hard to use plug and jack.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there,
We're so sorry this NËXT case isn't checking off all your boxes!
It may not look like much, but we specifically engineered this case to maximize protection and we're confident it will prove itself time and time again. In addition, new cases need a period of consistent use to 'break things in.' It may be a little stubborn at first but should warm up after a few weeks. If you're still having some problems with that aux import, give us a call at 1-888-533-0735 and we'll dive in with some troubleshooting!
Kindly,
LifeProof Customer Service Team
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like the case. I have dropped my phone several times without any damage.
I would recommend this to a friendI LOVE Lifeproof!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lifeproof cases are the best. Item was in stock and I love it!
I would recommend this to a friend- Cons mentioned:Case quality
fell apart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber lining detached causing the case to be ineffective. Had to buy another case not too long after the purchase.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear susan,
We're truly sorry to hear that the rubber on your NËXT series has been feeling detached lately! Not to worry - our friendly representatives have a few tricks up their sleeves that should rectify this situation and get you back on track to epic protection. Just give them a ring at 1-888-533-0735, and they'll be glad to further assist you with this!
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Case quality
Cheap case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst case ever bought all the rubber peeled off complete waste of money
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Johnny,
We're sorry to hear that this NËXT case has been running into some issues! Not to worry - we'd love to send you a warranty replacement. Simply just give us a call at 1-888-553-0735 and we'll get you a new case that you can enjoy for the long haul!
Sincerely,
LifeProof Customer Service Team
Horrible!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy this phone case again! Spent over $50 for this case twice! And both times the black rubber piece started to come apart on both. Tried gluing it back on but it just fell apart again! Such a waste! Maybe they should try making the rubber around the case more durable and stick better.
No, I would not recommend this to a friendWould NOT recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.me and my husband spent the same amount of money on our respective cases and mine was by far the more decorative and shows no wear and tear, this one wore to the point of being unsuable about 3 months after purchase and haven't bothered to contact the manufacture because the same thing would just happen again
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi AmyL,
We're so sorry to hear that your husband's NËXT series is looking a little worse for wear! While we certainly understand your apprehension towards the idea of a warranty replacement, rest assured that we are constantly working on case designs to improve the LifeProof experience as we go along. If you'd like to give this another shot, please feel welcome to call our awesome representatives at 1-888-533-0735. They'll be more than happy to set your husband up with a brand-new NËXT case as soon as possible!
Best,
LifeProof Customer Service Team
Rubber side came loose in one month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rubber sides came loose in one month. They will send me another same case once they find a glue that works. I’m waiting 7 months. They gave me a cheaper case, not waterproof, till they find a glue that works
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Judy,
Our deepest apologies that your NËXT series is undergoing renovations! Rest assured, we're confident that this warranty replacement will be well worth the wait. While the NËXT itself doesn't offer any sort of waterproof protection, it does work hard to keep your phone safe from dirt, snow, and any intense drops. If you have any additional questions or comments going forward, please don't hesitate to reach out to us at 1-888-533-0735, and our friendly representatives will be glad to further assist you!
Sincerely,
LifeProof Customer Service Team
Protect phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality, started to come apart within 6 months of purchasing it. I wouldn't recommend buying this product.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi bbqchic,
We're so sorry you're not loving this NËXT case. Our cases are tough, but not 100% infallible, which is why we offer our awesome one-year warranty. If you're game, give us a quick call at lp#, and we'll send you a brand-new case which we trust will go the distance this time around!
Cheers,
LifeProof Customer Service Team
too chip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only work for 120 days chip chip chip chip chip ....
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi armond50,
We apologize that this NËXT series didn't stand the test of time! This isn't exactly the standard of durability that we hold our cases to, so please feel welcome to call our awesome representatives at 1-888-533-0735. They'll gladly hook you up with a tough, new warranty replacement!
Best,
LifeProof Customer Service Team