Customer Ratings & Reviews
- Model:
- 77-57432
- SKU:
- 6091616
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers recognize the SLAM Case's excellent protection and good fit for the Apple iPhone X, with many praising its lightweight design and attractive colors. Positive feedback also highlights the case's ease of use and grippy texture. However, some users experienced difficulty pressing the volume buttons and noted that the case is susceptible to scratches.
This summary was generated by AI based on customer reviews.
not good but not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a fan of the lifeproof cases only goos thing is life time warranty
No, I would not recommend this to a friendOk but not my favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is good and sturdy but scratches very easy on the clear side
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Kevin,
While we're glad to see that this SLΛM series is maintaining solid security, we apologize that the case exterior has taken on some intense scratches! Our representatives would love to smooth things over with a warranty replacement, so please feel welcome to call them at 1-888-533-0735. You'll have a sleek new SLΛM on your iPhone in no time!
Best,
LifeProof Customer Service Team
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my phone and the case cracked on the corner.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Christy, We understand that this can be a frustrating situation, but our number one priority is the protection of your phone and as long as the device is okay, we will still call this a win! What's better than that?! Our warranty! Give the LifeProof Lifeguards a call at 1-888-533-0735 and we'll dive in for the rescue with a replacement that will keep your iPhone protected! Happy Holidays, LifeProof Customer Service Team
Phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not waterproof... would rather have a waterproof case..
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Ranae,
We're disappointed the SLΛM didn't end up being what you were looking for. This case is a protective solution specifically intended for water resistant phones. It will provide ample drop protection, and with a clear back, you can show off the sleekness of the iPhone X.
But we totally understand if you'd rather have a waterproof case, and the LifeProof FRĒ is going to be the perfect choice in that regard. You can actually purchase one right here on Best Buy. Check it out at the link below.
https://www.bestbuy.com/site/lifeproof-fre-protective-water-resistant-case-for-apple-iphone-x-night-lite/6146100.p?skuId=6146100
Cheers,
LifeProof Customer Service Team
GREAT CASE BUT KNOW WHAT YOU'RE GETTING.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IF YOU'RE EXPECTING A "LIFEPROOF" CASE, DON'T BUY!
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, DHULLTN!
We're sorry if your new SLΛM case has been disappointing. If there's something wrong with your case, please give us a ring at 1-888-533-0735, and we'd be more than happy to get you helped out.
Happy Holidays,
LifeProof Customer Service Team
poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although this case had a nice look and color scheme, it was not buttons were too hard to push. Then the rubber frame peeled in places and finally the colored plastic frame around the phone cracked. Not too satisfied with the product.
No, I would not recommend this to a friend- Cons mentioned:Volume buttons
Buttons so hard to press
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife iPhone X on black Friday. The case is pretty. However, i have to return it b/c the buttons are so hard to press. I hope Lifeproof will look at their designs
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi tran,
We’re sorry that the SLAM case that you bought for your wife came with difficult buttons. We completely understand why this would be disappointing but if you still have the case we absolutely want to help out. Sometimes at first the control buttons may be a bit stubborn but after some use they should become easier to manipulate. If you find that this issue persists, please do not hesitate to give us a call at 1-888-533-0735. We are happy to assist in any way that we can!
Happy Holidays,
LifeProof Customer Service Team
Nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s a nice case, but dust & lil lint particles get in side of the case! It scratches up really easily! Hard to keep clean, fingerprints are always visible! I like the case, but will not purchase another one like this!
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Msdunn,
Sorry to hear that this SLΛM series seems to be running into some cosmetic casualties! Although this case isn't intentionally engineered to protect against dirt or dust, it does still provide superior drop protection. For fingerprints, we normally recommend using a trusty microfiber cloth to wipe away any smudges. As for the surface-level scratches, while these won't necessarily impact the overall security of the unit, we certainly understand why you would want to keep things looking sleek. Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll smooth things over right away with a simple warranty replacement!
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Volume buttons
Not to good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was nice looking case but the buttons were way to hard to press in on the sides , for instance way to hard to do a screen shot with one hand . Returned and got a different case
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi KRIS,
We're sorry to hear that the buttons on this SLΛM series were making it tricky to snap some cool screenshots! Had you contacted us, we would have let you know that although the side buttons on a new case can be a little stiff at first, after some time and use, they typically relax a bit. However, we completely understand your decision to head down a different road, and we genuinely hope that this experience does not turn you off of LifeProof forever. If you have any additional questions, please feel welcome to call our wonderful representatives at 1-888-533-0735, and they'll be delighted to assist you!
Sincerely,
LifeProof Customer Service Team
No Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing cracked my phone instantly, it couldn’t be more ironic that I’ve had it out of a case and in an survivor case and no matter how many times you drop it it’s fine but this case makes your phone more vulnerable than not having a case even, I never leave bad reviews but this is the WORST case, do not overlook this review, instead buy the survivor series case, I got the survivor case for much cheaper too! After my $25 in rewards it made it $2 or something for survivor
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Mike,
We're genuinely sorry to hear that your iPhone X retained a catastrophic crack while under the watchful protection of the SLAM series. Truly every effort is put forth in both our engineering and testing processes to ensure that our cases provide the best device protection possible, but unfortunately, every drop or fall is subject to myriad dynamics and variables, some of which are simply beyond our control. In the end, we are unable to guarantee that absolutely all exposure to risk is eliminated through the use of our cases.
While we completely understand that you've found another option that seems to be working out for you, we would still love to send out a brand-new LifeProof in the event that your current case was also somehow jeopardized during the incident. If this sounds like something that you might be interested in, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be glad to set up a warranty claim for you.
Sincerely,
LifeProof Customer Service Team
Lifeproof case broke??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The back glass on my iPhone X cracked while In this not-so-lifeproof case. The case also broke several times in several places.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there pTerryble,
We're truly sorry to learn that your iPhone X retained some fatal injuries while working with the SLAM series! Our cases go through an extensive amount of testing to ensure that they provide the best device protection possible, but unfortunately, every drop or fall is subject to a number of different variables, some of which are beyond our control. In the end, we are unable to guarantee that absolutely all exposure to risk is eliminated through the use of our products.
Although our warranty does not extend to the Apple device itself, we would still love to send you a brand-new LifeProof, since it sounds like your current case has also been compromised. Please feel welcome to reach out to our friendly representatives at 1-888-533-0735, and they'll get a warranty claim started right away!
Sincerely,
LifeProof Customer Service Team
- Pros mentioned:Weight
Great case for IPhone X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The like proof case for the Apple IPhone X is a very good choice. It is light weight.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Petey,
We're thrilled that you're loving the iPhone X SLAM series so far! At least, that's what we're hoping, since the one-star rating you provided is actually the lowest out of five. If you are actually running into any specific issues, please feel welcome to call our LifeProof Lifeguards at 1-888-533-0735, and they'll dive in for the rescue!
Cheers,
LifeProof Customer Service Team
Do NOT purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this case at all. If I could have given it zero stars I would have. I will be contacting lifeproof immediately. Bought this case a couple weeks ago. Use to have just a basic speck case on phone. Never had lifeproof but heard all the rave about them. Well needless to say the first time I dropped my phone with this case on it from less then two feet my back glass broke.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Paul,
We're genuinely so sorry to hear that your iPhone X retained some fatal injuries during a fall within this SLΛM series. Truly every effort is put forth during our testing process to make sure that our cases are tough as nails and provide the best device protection possible. Unfortunately, every drop falls prey to a number of different circumstances, some of which are beyond our control, and we cannot guarantee that absolutely all exposure to risk is eliminated through the use of our products. Although our warranty is not transferable to the Apple device itself, we would still very much like to set you up with a new LifeProof to ease the sting, even if just a little. If this sounds like an option that you might be interested in, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be glad to further assist you.
Sincerely,
LifeProof Customer Service Team
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it lasted. It cracked on the bottom and all it went down from there
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Ryan,
We're so bummed to hear that your SLAM series seems to be on a downward spiral! Our friendly representatives would love to get your protection back to optimum levels with a warranty claim, so please don't hesitate to call them at 1-888-533-0735. They'll get you into a brand-new replacement case that we trust should keep your iPhone safe at all costs!
Kindly,
LifeProof Customer Service Team
Not again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried several times to like Lifeproof cases. Lost two iPhones from water damage. Bought this case knowing I wasn’t going to get it wet. The rubber lasted a little over 4 months and now has started tearing. Should last a little longer than that. Save the money and go Pelican
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Thatguy,
Yikes - we're bummed to see that your SLAM series pulled a ‘banana act’ and started to peel away! This actually isn't typical of the product, and our friendly representatives are confident that a tough new replacement case should restore your faith in LifeProof. Please feel welcome to give them a call at 1-888-533-0735, and they'll be more than happy to set you up with a warranty claim!
Best,
LifeProof Customer Service Team
Not their best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Lifeproof fan for years, but the Slam misses the mark. The back scratches easily and seems so brittle that one fall and you’d need a new case if you can handle the scratched up back until then. On the front the bevel is virtually nonexistent so not much protection there.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear anabanana,
Thanks for being a dedicated LifeProof fan and friend! We apologize that the SLAM series doesn't quite tickle your fancy like some previous cases, and we'll gladly pass your thoughts along to our product design team for future consideration. In the meantime, if your case runs into any damages while in the line of duty, please feel welcome to call our friendly representatives at 1-888-533-0735. They'll be more than happy to straighten things out with a warranty replacement in no time at all!
Best,
LifeProof Customer Service Team
Scuffs easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left to many scuff marks that left phone looking ehhh.
No, I would not recommend this to a friendLife proof?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case did not even stand up to regular wear. I regularly take my case of and clean my phone and this case started to crack at the edges and the back plastic in about 5 months not worth the money at all.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Brandon,
Yikes - it sounds like your SLAM series just couldn't handle the pressure of protecting your iPhone X! We're so sorry to hear that this case got so stressed out, and our friendly representatives would love to remedy this situation by sending over a warranty replacement. Please feel welcome to drop them a line at 1-888-533-0735, and they'll gladly further assist you with this!
Cheers,
LifeProof Customer Service Team
This phone offered zero protection for my iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone offered zero protection for my iPhone ex. Within a month I had a tiny crack in the corner that rendered my touch screen in operable
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Tlw19,
We're sorry to hear about the damage to your device. While our products are tough, they aren't 100% infallible and some variables can't be predicted. We're unable to repair or replace the phone placed inside of the LifeProof, but we'd be more than happy to help with a case replacement. Please give us a call at 1-888-533-0735 and we'd be glad to set this up.
Sincerely,
LifeProof Customer Service Team
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted the best case for my new iPhone X Becuase it’s all glass but this case didn’t seem to reassure me
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Jackievm,
Our apologies that you're feeling a little apprehensive about the iPhone X SLΛM series! What exactly about the case is giving you pause? We would love to grab more details to see if we can help, so please feel welcome to call our LifeProof Lifeguards at 1-888-533-0735. They'll dive in to save the day!
Cheers,
LifeProof Customer Service Team