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Customer Ratings & Reviews

Customer reviews

Rating 2.5 out of 5 stars with 11 reviews

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Rating by feature

  • Value

    Rating 2.3 out of 5 stars

  • Quality

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 2.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

36%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 1 out of 5 stars

    Absolutely NO Quality Control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the first one and it arrived damaged. But the damage didn't match the box and it appeared to have occured during the manufactureing process. Ordered a replacement, and it arrived with damage that once again, didn't match the box. I even tried to match up good pieces as they both had broken wheels, but there was damage to both main units so I gave up and returned them both. I wasn't about to trust a device that would be filled with hot oil and was so poorly made. The only good was that the return process with Best Buy is extremely easy, but they need to discontinue this product and should probably consider dumping the entire brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Poor build quality and user interface.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several large oil heaters over the years and this is the first time I've felt unsafe using one. The unit leaks oil, and has been since the day it arrived (although I didn't realize thats what was going at first). Not just is this leaking oil, which could eventually lead to a fire when the heating element no longer has enough oil to dissipate heat, it also is really unintuitive to use. The settings aren't very clear, and it's very fiddily getting it started up. It also does not remember what settings it was on when turned off, so you have to reset it constantly. Luckily the oil is reacts to UV light so it was easy to identify the leak was in fact coming from the radiator.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Hazardous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful quality. After a week, while in use it started making a buzzing clicking noise. Alarmed, we unplugged it. This was a stroke of luck because no sooner than having unplugged it a small wisp of smoke, literally smoke, rose up from the control panel. So it shorted out while in operation within a week of use. Had we not been in the same room with it, it could have been worse.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    DO NOT SELL THESE PRODUCTS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heater shorted the control panel out it was smoking and making aloud noise luckily i was home to see this or else it could have burned my house down. DO NOT SELL ANYMORE OF THESE i will be returning this heater and the other 2 LIFESMART heaters to the store

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use, Noise

    Rated 1 out of 5 stars

    Returning to store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes weird noises and I'm afraid to use it. Difficult to operate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heating output low. Would not gt again. If i had car i would have returned it.

    No, I would not recommend this to a friend
    • Brand response from Lifesmart Comfort
      Posted .

      Hi there,

      We’re sorry to hear the heater didn’t meet your expectations. Oil-filled radiators are designed to provide steady, gentle heat and are best suited for smaller to medium-sized rooms. If it seemed underpowered, it may not have been the right fit for your space or heating needs.

      We’d be happy to troubleshoot with you or discuss options that might better match your heating goals. Feel free to reach out to us at [email protected] —we’d love the chance to help.

      Thank you for your feedback.

      —Lifesmart Customer Support Team

  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Bad oil heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to operate No programming just flip switch please! Does not get hot..it a room heater..won't even warm a small space!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Perfect for medium office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office and I love it as the office stays very cool in the winter and the cats and I spend a lot of time in there doing computer work and small projects like small repairs stuff that needs to stay warmer like gluing

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Reliable Heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heater takes a long time to work but once it’s on it works great

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heating good for small rooms and i don't know what else i can say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the heaters before very safe compared to the element heaters

    I would recommend this to a friend
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