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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 164 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are delighted by the brightness, ease of use, and color options of the Wi-Fi LED Beam Kit, frequently praising its vibrant colors and straightforward operation. However, some users express concerns regarding the price point and occasional challenges with the app's functionality and connectivity. A few also mention difficulties with setup and the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 164 reviews
  • Rated 2 out of 5 stars

    Breakdown after a couple of month, get geek squad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller breaks down after a couple of months, recommend getting geek squad insurance

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible. Do not recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the first one only to find the pins receding into the casing for one of the modules out of a brand new box. LIFX said to return to bestbuy and so I did and got a new one ordered. Second one arrives and that one fails to properly connect to my router. Every time I try to connect it, it fails. I have gone through all the troubling shoot steps and reset the light many times according to the website. I reach out to LIFX support and describing all of what I have done and they copy and paste the instructions to all the steps I have already tried and have not responded since. Now I’m stuck with a $150 piece of plastic on my wall with no functionality. Don’t buy LIFX and if you do, get local warranty.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App, Setup

    Rated 1 out of 5 stars

    App is glitches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these but not impressed with the app very glitchy and the setup to find a good place for them was difficult as they are only truly connected once you remove adhesive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love smart lights (utilize philips hue in the house primarily) in general however this particular product really disappointed me. First the set up process was cumbersome and rather annoying. It kiterally toom me two hours to set thenlights up because if the lights are not aligned properly not all the lights will connect... also connecting to the wifi network was such a pain. It kept telling me that my wifi could not be detected and i constantly had to reset the lights to attempt to re connect. Once i was able to connect, the quality of the lights itself appeared cheap. Theblight was not bright at all and had this blurry hue to it because of the casing around each light bar. Inconparison to wuality, the philips hue lights are much more bright and crisp. I returned the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Booga Suga

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty cool for my moments on a a triple stack blue dolphin while hanging out in my new pool.....might have to run a sheet of sunshine to see how this feels...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that they had extra adhesive velcro tape inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Accessory for setup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this light under my desk and it has been great! Setup was super simple and even though a 5g network didn’t work, I just used the 2.4ghz network and it worked perfectly!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    power wouldnt pass one stick, and is overprices as well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beam kit so cool

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beam kit is so cool. You can customize into color themes or just a single color. Has different settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LiFX

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these lights and with the open source GlimmrTV, they can respond to your television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome lights

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i purchased and installed the lights i was blown away with the colors and brightness.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay connected to wi-fi. Only comes on full brightness. Support is spotty and has not solved the problem. Disappointing. I have spent over an hour fooling around with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommended and one if the best on the market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where nice unit they started to get discolored and turn on randomly at night.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the light bar it gives my living room an amazing ambience which is awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all costs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS. Save your $100+, and your sanity. The LIFX Beam kit I bought has been nothing but a continuous headache after the 3rd month of ownership. Don't get me wrong this is a good if not great product...when it works. Unfortunately mine has been plagued with connection issues 3 months in with the issues worsening over time. When it started having issues it would lose connection for a couple hours, then a month later it would lose connection once a week, and now it would lose connection within 3 or so hours if I were to plug it in until I connect it back up to the wifi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product, plastic makes cracking noises as the lights warm up, the ac plug has a high pitched whine and the app integration with HomeKit is frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beam no good, one beam, I set to 4500, beam have pink, blue color in all beam, and always disconnect, return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worse then the hue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this the worst product ever CHEAPLY MADE DONT BUY IT MISSING PARTS

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Looks good, but problem is...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beam kit looks good, when its working properly. 2 of my beam lights included in the kit went out on me. They were less than 60 days old. I fully understand that sometimes things like this may happen. My issue though isnt with that as much as it is their customer service. I emailed LiFX explaining my situation and even sent a couple pictures so that they could see exactly where the issues were. They reached out to me, 4 days after my initial email only to say, and i quote.. “we believe any response is better than no response. We're busy working away on tickets, but we haven't gotten to yours quite yet, thank you for your patience”. thats it? and I havent heard from them since. Listen, you can feel however it is you want but after you spend a couple hundred dollars buying products from a company, a prompt response with a solution is what youre looking for, not “we’ll get to you when we get to you”.

    No, I would not recommend this to a friend
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