Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3633 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the AC1200 Dual-Band USB 3.0 Adapter's ease of use, USB functionality, and its generally strong performance and range. Positive feedback also highlights the straightforward installation and reliable connection, with many noting a decent signal strength. However, some users found the adapter's size to be a drawback, and experienced occasional compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,633 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a purchase of several of these for an office to have multiple computers up and running quickly due to a remodel. they kept up with daily tasking just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never Worked for Me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot rate this product correctly. It never worked for me.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi ScottR,

      Ensuring we address your concerns comprehensively is our priority. Before installing your Linksys wireless adapter, make sure that it is compatible with your computer’s operating system. Anyhow, Feel free to email us at [email protected] with your contact details and link to this review. Our Escalation Engineers would love to assist from there.

      Regards,

      Chu
      Linksys Support linksys

  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Linksys AC1200

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in performance and speed. I recently purchased a Linksys EA 7500 which has Great performance so I decided to switch my Netgear AC1200 Duel Band wireless adapter to the Linksys. BAD move! Same computer, location and ISP. Netgear on Speedtest consistently gave much higher speeds than the Linksys. Returned Linksys AC 1200 to BestBuy and purchased another Netgear AC1200.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Needs to show which operating sytems it works with

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doest work on our operating system and this was not clearly shown on the outside of the box

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loose connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a decent purchase but was a little lose in the female end of the connection so I do not think I would purchase again or recommend it to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average at best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest product, lots of disconnects, tried multiple drivers

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, NicholasC,

      We totally hear you as the Linksys WUSB6300 should have stable connection once set up properly. Often, the signal gets reflected, refracted, or absorbed by the obstructions like thick walls or ceilings. It would be best if the router is within the line of sight of the computer. This will ensure a stable WiFi connection between the devices. Email your contact details and the link to this post at [email protected]. Our Escalation Engineers will assist you from there.

      Regards,

      Rhea
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Excellent but think mone may have been faulty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working but was great! Helped connect to the web

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not mistake this for a tv receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hoping it would turn my LED tv into a smart tv, but it only will detect things that are wirelessly compatible and cannot be used as a smart adapter vs a wireless Nick card.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, MovieMan29,

      The Linksys WUSB6300 is designed to upgrade the wireless connectivity of your Windows-based computers. Should you have further queries about the device, email us at [email protected] and we'll take it from there. Please include your phone number and the link to this review for reference.

      Princes
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    Drops signal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to drop the WiFi signal often. I had to reboot my computer for the adapter to pick up the WiFi again. I returned the product.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi coachscott71,

      If there are no signal interferences, it is recommended to keep the driver of the WUSB6300 Adapter updated as it fixes bugs and improves its overall functionality. We regret to hear that you already returned the product as we could have tapped one of our Escalation Engineers to sort out the issues that you have. Should you wish to give it another chance in the future, feel free to contact us directly at [email protected]. We'd be more than willing to serve you.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    Linksys ac1200

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these but intermittent get disconnected.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, KelvinC,

      Updating the driver might help to stabilize the connection. If not, please email us at [email protected] and we'll dig deeper into this matter. Be sure to include your contact information and a link to this review as a reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Internet Access

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product for the price. Used it in a location with no wired available connection and stayed connected for days without incident.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job- mostly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it is my set up but there are times I don't have a connection and I have to wait for it to reconnect. It's an inconvenience...

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, LoriE,

      You should not experience any interruption once the adapter is installed. However, there could be factors that affected its performance. Make sure that its driver is updated and try adjusting the wireless channel of the router to reduce the wireless interference. Get in touch with us at [email protected] so that we can have you assisted by our Escalation Engineers for further isolation. Please indicate your phone number and the link to this post as those details would serve as our reference.


      Regards,

      Irish
      Linksys Support Linksys

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Bad choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for our computer. Wouldn't buy it again

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Lightningarrow,

      We understand how important it is for you to use your Linksys WUSB6300 with your computer. We’d like to be able to help you out with this. Please reach out to us through email at [email protected] and we’ll have our Escalation Engineers further examine your setup. For our reference as well, please include sending your contact details and the link to this post.

      Regards,

      Lance
      Linksys Support linksys

  • Rated 2 out of 5 stars

    Not great, Bob

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son's PC so I didn't have to run cable (almost impossible in my house) or spend more money on powerline adapters. Signal constantly dropped in and out, both connected to USB2 and USB3 ports (actually seemed worse on USB3.0). Signal strength is fine in that exact location as well (tested with a samsung galaxy 8, 8+, 20 ultra and several windows laptops and two chromebooks) so the adapter is definitely the issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something twice the price and save the hassle

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely terrible. Many driver issues, such as only being able to view either 2.4g or 5g WiFi, but not both, BUT only if you modify the device properties to scan for the 5g networks. Constant dropouts resulted in me thinking my Internet service was dropping out, before and after installing the drivers. Oftentimes when turning my PC on, I would have to unplug and replug the adapter to get my WiFi to work again. Save your money up and buy a slightly more expensive one (I bought an ~$40-60 MSI wifi adapter and have had no problems yet)

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi William,

      Ensuring a stable and reliable connection is paramount to us, and we understand the frustration that connectivity issues can cause.

      Your computer equipped with the Linksys WUSB6300 should be able to simultaneously detect and connect to both 2.4GHz and 5GHz wireless networks. If you still have the Linksys USB Wifi adapter, try plugging it to a different USB port and consider moving your device closer to the router to increase the signal. Ensure as well that you download the dedicated driver for the device to work properly. You may check it here: https://www.linksys.com/support-article?articleNum=48432.

      Should you give us a chance, we would be grateful for the opportunity to assist you further. Please don’t hesitate to email us at [email protected] including your contact details and the link to this post for our reference.


      Regards,

      Rhea
      Linksys Support linksys

  • Rated 3 out of 5 stars

    MEH its kool

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda slow, but what do you expect buying anything old generation! Wifi 6 is out now and better than ever

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Kiladar,

      Just make sure to update the adapter’s driver for optimization. Feel free to tap us at [email protected] should you need help. We’d be happy to assist.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 3 out of 5 stars

    does not work with Linux system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to download a software and it does not work with my Linux based device. Unfortunately, I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device did not work. The installation instructions are similar to the instructions provided with Ikea furniture. Attempts to use the Chat with Best Buy feature were also disappointing. Kept getting the response: Let me transfer you to someone who can help you with that. They'll be able to see our conversation, so you won't have to repeat anything. One moment. Will be returning this device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this adapter to replace the one my husband had because he said he was not getting fast internet...Didn't work any better then the old one...so I took it back

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Thank you for sharing your feedback. We could have had our Second Level Technicians assist you with the device. We respect your decision in returning the device. If you have any questions regarding a Linksys device, feel free to email us at [email protected].

      Have a good day!

      Regards,

      Thaddeus
      Linksys Support Linksys

  • Rated 2 out of 5 stars

    not really meant for consistent use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great when it actually functioned but i could not get it to be stable. Dropped connection quite frequently and sometimes just crashed all together forcing multiple resets.. if you are looking for a backup or a travel dongle for quick emails and what not this would be just fine but if you're planning on using this for heavy use/gaming just buy a wifi card it will save you a lot of headache

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi JJRH,

      Your experience is of great value and we'd like to make things right for you. We can stabilize the connection from the adapter by making sure to run the latest OS version of the computer being used. Our Escalation Engineers would like to be of assistance and help you figure out what's causing this to happen. With the link to this review and your contact details, please send an email at [email protected] so they can better assist forward.

      Regards,

      Carl
      Linksys Support linksys

Sponsored