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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3633 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the AC1200 Dual-Band USB 3.0 Adapter's ease of use, USB functionality, and its generally strong performance and range. Positive feedback also highlights the straightforward installation and reliable connection, with many noting a decent signal strength. However, some users found the adapter's size to be a drawback, and experienced occasional compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,633 reviews
  • Rated 3 out of 5 stars

    Good while it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it worked, it did its job. One day, the adapter died for no reason. Didn’t touch it or do anything to it. And it just died.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular item is not very sturdy and comes with little or no directions on how to download and install the proper drivers. Luckily, I had someone from the Geek Squad help me out with that one as he knew where to get the drivers. The drive itself is also too big for its own good. If you have two USB ports next to each other and you plug this into one of them, you're not going to be able to use the other.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, rybutler,

      Setting up the WUSB6300 Adapter should be easy using the Setup Wizard that comes with the CD included in the package. Simply run the Setup Wizard and follow the instructions being shown. We already took note of your setup experience and relayed it to our Product Management for further isolation.

      Should you encounter any challenge in the future, don't hesitate to tap us anytime at [email protected]. We'd be more than happy to be of service to you.


      Best regards,

      Jay
      Linksys Support Linksys

  • Rated 2 out of 5 stars

    Worked really well...for 2 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use on my laptop because the pre-installed Wifi antenna was outdated and suffering. As with the title, it worked really well for 2 days. On the third, it would not power on or connect at all. I took it to Geek Squad at the store I purchased it at and they could not determine why. They told me they would give a full credit towards a replacement and recommended a product. Did the exchange and all is well.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Bill,

      We regret to know that you already returned the unit as we could’ve had our Escalation Engineers check the adapter further. We respect your decision, however, if you decide to use a Linksys product again, feel free to tap us anytime at [email protected] should the need arise.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 3 out of 5 stars

    dOESN'T WORK ALL THE TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS NOT CONSTANT CUTS IN AND OUT. IT WILL JUST QUIT IN THE MIDDLE OF A PROJECT AND LEAVE YOU HIGH AND DRY!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My concern is that it stick out 2" from the computer. Easy to break it off. We are on our second one due to this problem. Bought the care package which has been worth it.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Jacob,

      Your feedback on our product is appreciated. We aim to improve our products based on our customer reviews and suggestions. Feel free to reach out to us at [email protected] for questions, suggestions, or assistance.

      Regards,

      Rechel
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    Works as i expect it too, cant get long range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as i expect it too, cant get long range. occasionally the signal will receive some chop/lag but this could be the internet service not working correctly. have only had it one month.

    I would recommend this to a friend
    • Brand response from Linksys Product Expert
      Posted .

      Hi,

      We appreciate your time for sharing your experience with us. We'd like you to know that for any challenges that you might experience with the device, you may contact us or email us at [email protected], indicating your name, contact details, location and the link to this post. We're always ready to back you up.


      Sincerely,

      Linksys Support
      http://support.linksys.comLinksys

  • Rated 1 out of 5 stars

    Only worked for 3 weeks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a desktop computer that doesn't have a wireless card, so I purchased this adapter to connect it to the WiFi in my house. I followed the directions and installed the driver for this device and it didn't work. I uninstalled the driver then reinstalled it and it worked good until 2 days ago. 2 days ago I noticed that it could no longer find my WiFi signal, so I uninstalled the driver and reinstalled it and it still didn't work. I did that 3 times and it is still unable to find any WiFi signal, and even though my computer knows I have the adapter plugged in, there are no lights lighting up showing that the adapter is getting power. I think I'm at the point to where I'm going to have to pay someone to run a harewire to this computer. I purchased this on 6/15/2021 and it stopped working on 7/7/2021.0

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, gatorboy,

      It is totally unexpected for the adapter to stop working in such a short time. Allow us to have our Escalation Engineers take a look into it. Just email us at [email protected] with your contact information and a link to this review as our reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 3 out of 5 stars

    It does get the job done, but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't fit into the USB port on my laptop as securely as others I have had. Sometimes it slips out of the port and I lose the internet connection.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Bjhill,

      The Linksys WUSB6300 Adapter uses the standard USB port so it should stay securely to your PC to provide a stable internet connection. To isolate, try another USB port of your laptop or another PC and check if it behaves the same way. If it does, get in touch with us at [email protected] so we can have one of our Escalation Engineers look closely into this matter. For easy reference, include your contact details and the link to this review.


      Best regards,

      Jay
      Linksys Support Linksys

  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    To bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too large. It broke due to the length being too long. It got caught and broke. Went with another smaller adapter

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it's my internet or this adapter, but it drops my internet a lot and my old adapter didn't.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, brad,

      You can try connecting directly to the router and observe if the connection is stable to isolate the challenge. If it is, then we suggest updating the adapter’s driver and email us at [email protected] so our Escalation Engineers can look into this. Just include your contact information and a link to this review as our reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I purchase this. Purchased it to go on TV 4 Chromecast but it won't work for the TV to pick up a stronger WiFi. Works great for computer tablet.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Myaccount,

      Our wireless adapters are only designed to work with computers running on specific Windows Operating System. To improve the connectivity of the wireless device, we recommend contacting its manufacturer.

      Send us an email via [email protected] should you need assistance with the Linksys products.


      Regards,

      Irish
      Belkin Support Linksys

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a good wireless adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install, and it works fine. It is a good economical solution if you need wireless network access.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great when it works correctly. On Windows 10 with latest up to date drivers, I experience continuous network drops and sometimes I have to unplug it from usb and plug it back in to get it to work. My computer is newly built and have tried multiple usb ports but the issue is the same. Gave it to my friend who has Windows 7 and has the same issues. When it works it's great but overall, I'd recommend getting something else.1

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Justin,

      Once a compatible computer is used and the driver is correctly installed, dropping of connections should not be expected. Please reach out to us at [email protected] so our Escalation Engineers can isolate this incident. Just email the link to this post and your contact information.

      Regards,

      Klaudette
      Linksys Support linksys

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in an emergency when I needed wireless on an old desktop. Easy setup and connection. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Works as advertised , very happy with purchase !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All too often , electronics are a crapp-shoot . This was not ! Did exactly what i needed done ! Thanks BB .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Didn't have ethernet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus this little dongle is lifesaver, it uploaded and downloaded at solid speeds so I never had any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Failed to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t work with my computer. Kept rebooting computer looking for filenwhen disc was in the driver

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello Studmuffin,

      The Linksys adapter will work as long as your computer meets its system requirements. For isolation, try to plug the adapter into a different USB port and check if it makes a difference; update us on how it goes at [email protected] and we'll have our Escalation Engineers look into this matter further. Include your phone number and the link to this review for our reference.

      Regards,

      Princes
      Linksys Support linksys

  • Pros mentioned:
    Usb

    Rated 2 out of 5 stars

    Works only good on usb 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This usb wifi adapter works only on usb 3 and windows 8.1 and windows 10 and OS X 10.13 or higher.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not able to give review on product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having computer connection problems. Ended up having the Geek Squad come out & evaluate problem. Did not need the product. Highly recommended the Geek Squad though!

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Kath,

      Thank you for letting us know about what happened and for giving our product a try. Should you have any Linksys products in the future, we're here to help if you need assistance. Feel free to shoot us an email at [email protected] with your contact details, location, and the link to this review for reference.

      Regards,

      Linksys Support
      http://www.linksys.com Linksys

  • Rated 3 out of 5 stars

    Not automatically recognized by Windows 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to manually download drivers to another computer to install this device.

    No, I would not recommend this to a friend