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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 361 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi 5 Router's ease of use, performance, and range. Many appreciate its affordability and the strong signal it provides, resulting in excellent coverage throughout their homes. While some experienced connectivity issues, the positive feedback on setup, performance, and range outweighs the negative. The router's compact size is also a plus for users with limited space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 361 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great definitely extends wifi range!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Shaky performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router occasionally cannot be connected to by various mobile devices and computers, even when there is direct line-of-sight with link distance of a few feet.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, JGIII,

      Thanks for writing us a review. Make sure that the router is running on its latest firmware version to optimize its performance. You can try rebooting the router and check if that will do any difference. Please email us at [email protected] with your contact details and the link to this post. We will have our Escalation Engineers to further assist you.

      Sincerely,


      Gregory
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Easy setup and dual channel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy instructions ease-of-use and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, great service, love my Best Buy!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Short term

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last me 18 months before going bad. Bogs and slows speeds.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, AngelBoy,

      A quick refresh can potentially enhance the router's performance when combined with optimized settings. In the meantime, consider updating the firmware and selecting less crowded channels. After implementing these changes, restart the router and monitor the connection.

      For further assistance, please send us an email at LinksysCares@linksys.com with your contact information and link to this review, and we will have them reach out to you.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Not bad , but should’ve been better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would probably give a better score if it had been easier to install. I have had this for over 1 month and new modem and still not installed.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, cdfont762,

      Please check this link on how to setup the router: https://bit.ly/32RyQWG. You may update us on how it goes by sending us an email at LinksysCares@linksys.com with your personal information and the link to this review so we can have our 2nd level support team address your concern properly.


      Regards,

      MJ
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but the signal range isn't that great and my speed isn't what it should be. That might be the spectrum modem though.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, John,

      The stability of the connection from the modem is indeed important since the router is dependent on it. Don't hesitate to email us at LinksysCares@linksys.com should you need help with the router.

      Regards,

      Mara
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Links Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to connect to the wifi at first purchase. After connection, wifi is good. It’ll get weak here and there

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range not so good, I had to upgrade to get from one end of 3 bedroom apartment to the other.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Simple and Basic router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. it works, but is low-range and speed. Only useful in a small office/apt and if it's on sale.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not enough reach with in a small family house, ok router

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. I experience a lot of buffering on videos but, not too bad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work with Spectrum. so have to return the d

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with Spectrum. so have to return the device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work for me.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not compatible with my computer, so I don't know how good it is. Had to purchase another brand. So can't give it a proper rating.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up- I had to watch a YouTube video to finally connect. You have to install an app on your phone..too complicated. Not much power. I have to unplug and reset at least once a week. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Kandee,

      Setting up the Linksys EA6350 router should be easy with the Smart Setup Wizard that allows you to run the setup from a web browser using a desktop/laptop computer or a mobile device. Meanwhile, you can try to plug the router's AC adapter into a different power socket for isolation.

      For further assistance, please share more details at [email protected] with the link to this review for our reference.

      Regards,

      Jan
      Linksys Support linksys

  • Rated 2 out of 5 stars

    Not very happy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to me the 5Ghz part does not work well. Finding it difficult to connect and bandwidth distribution between devices is poor

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just not very good range and definitely not built for multiple divices.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Bucci,

      We have taken note of your experience and we truly appreciate your feedback. If you like, we can have our Escalation Engineers take a closer look at your setup and help provide options for you. Just send us an email at LinksysCares@linksys.com along with the link to this post and your contact details for our reference. Our Team would love to assist any time.

      Regards,

      Lance
      Linksys Support linksys

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Linksys router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy to get another net gear,,but they were out,,i hate this one,,it will not stay connected,,,taking it back,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequent disconnects. Unable to use to work from home.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Richard,

      Make sure that you get a stable connection directly from the modem, then, keeping the router’s firmware up to date will improve its stability. Let us know if that wouldn’t help so we can help you investigate more on the challenge. Just email us at LinksysCares@linksys.com along with the relevant details and a link to this review, so we can assist you properly.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Not sure how to hook it up by myself!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not hooked up yet. Apparently Geek Squad isn't authorized to get it connected. So it's been sitting in the box cause I couldn't get it to connect ( I may have connected or disconnected the wrong wires.) Anyway, I called Spectrum today and they are coming out to hopefully connect it. I purchased this from Best Buy so not sure why the Geek Squad isn't allowed to get it hooked up!

    No, I would not recommend this to a friend