Customer Ratings & Reviews
- Model:
- EA6350-4B
- |
- SKU:
- 6400536
Customer reviews
Rating 4.4 out of 5 stars with 361 reviews
(361 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.3
Rating 4.3 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the AC1200 Dual-Band Wi-Fi 5 Router's ease of use, performance, and range. Many appreciate its affordability and the strong signal it provides, resulting in excellent coverage throughout their homes. While some experienced connectivity issues, the positive feedback on setup, performance, and range outweighs the negative. The router's compact size is also a plus for users with limited space.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
limited range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough range to cover my house and the antennas are not removable. There's no way to improve this model.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
There are several way to improve the coverage of the router including an updated firmware, proper positioning of the antenna and utilizing less congested channels. Let’s have our Escalation Engineers lend you a hand. Just email us at LinksysCares@linksys.com with your contact information and a link to this review as our reference.
Regards,
Rosalyn
Linksys Support
Rated 2 out of 5 stars
Regretful purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The light is forever blinking! My internet is so spotty. I just threw it out!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your time or money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute crap. Get better performance from my 6 year old Netgear. Linksys, this is a pathetic product: the 2.4 craps out, the range is weaker than I’m used to, and the app is unreliable and mostly illogical. Best Buy’s ridiculous return policy seals their fate and Netgear’s with me on future electronic purchases. Don’t waste your time on this product.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connection was dropping and signal didn’t go as far as described
No, I would not recommend this to a friend Rated 2 out of 5 stars
too basic
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go with the next step up and forget this one. The trivandrum is much better
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signal simply not strong enough for our house design. My house is only 1800 sf but has a lot of vaulted areas and a contemporary design. This router is constantly buffering on TV's and dropping apps on our phones. I wouldn't recommend it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Ryan,
The environment where the router is located has an effect to its performance. Wireless interference can be minimized by strategically placing the router in an open area, and changing the wireless channel to the ones with the least amount of traffic.
If you need further assistance, you can email us with the link to this post at LinksysCares@linksys.com.
Regards,
Kyla
Linksys Support
Rated 1 out of 5 stars
Terrible Wireless capabilities
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item wireless connection is spotty and weak. There are multiple instances where the connection will drop if you are in a different room 10ft away from the router and even if you are in the same room, your phone/laptop may not be able to connect within 5ft of it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great to slow down your wireless!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent three days trying all different settings etc. Went thru all the instructions and internet instructions. Finally just returned it, just would not work actually slowed everything down!
No, I would not recommend this to a friendRated 1 out of 5 stars
Only price is good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi range, even on 2.4ghz shcks..just between 2 rooms dont work!!
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
We hear you, and we'd like to improve your experience with the product. Please email us at LinksysCares@linksys.com with your contact details and the link to this review. Our Escalation engineers would be happy to help.
Regards,
JC
Linksys Support
Rated 1 out of 5 stars
Terrible at Smart Home Management
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This WiFi router does not play well with Smart Home and IoT devices. Also, it does not work well with devices connecting to the Internet via a VPN. I am returning it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Paul,
We'd like to learn more details about the challenges that you have with our device before setting it aside. Our Escalation Engineers would love to lend a hand as well. With the link to this review and your contact details, please send us an email at [email protected] so they can lend you a hand. Indicate a small but brief description of your network topology..
We hope to hear from you soon.
Regards,
Carl
Linksys Support
Rated 1 out of 5 stars
Junk
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk junk junk .. faulted and lost communication constantly. Rebooted all the time . Customer service was atrocious
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, JoeF,
Updating the router’s firmware as well as optimizing its settings might help to stabilize its overall performance. If that won’t help, allow us to help you instead at LinksysCares@linksys.com. Just include the relevant details, your contact information, and a link to this review as a reference.
Regards,
Rosalyn
Linksys Support
Rated 1 out of 5 stars
Router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well and I returned it. I do not recommend it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay away from this one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is awful. Would have returned it, but store had no alternative units to choose from.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unstable product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works for about a week and stop working. I’m returning to Bestbuy.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi there,
Thanks for writing us a review. This is not the experience we want you to feel. The Linksys - AC1200 Dual-Band Wi-Fi 5 Router should last more than that. We'd like to have our Escalation Engineers to further check on the device. Please email us at LinksysCares@linksys.com with your contact details and the link to this post for our reference.
Regards,
Gregory
Linksys Support
Rated 1 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as described had to return for refund
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, stevem,
We could’ve had our Escalation Engineers double check if the router won’t really work in your network or just needs a tweak. Moreover, we respect your decision, but, do note that we’re just an email away at LinksysCares@linksys.com should you decide to try a Linksys product again. The team would gladly lend you a hand.
Regards,
Rosalyn
Linksys Support
- Pros mentioned:Speed
Rated 5 out of 5 stars
Terrific little router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My internet is so speedy now compared with my old, old router. I had no problem setting it up by carefully following the instructions and troubleshooting hints in the info sheet. Afterwards I had some questions and called the number listed in the sheet. The fellow who answered right away was very informative.
I would recommend this to a friend Rated 5 out of 5 stars
Just fine.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing a 10 year old router, this one made a noticeable difference. We are in a rural area and don't have super high speed internet so the faster routers would make no difference. Set the old router up as a bridge in the basement but don't really need it because this one covers the whole house.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My router works very good. I made a very good investment in my order...
I would recommend this to a friend Rated 1 out of 5 stars
Internet speed halved behind router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any computer or device I plug into this router via the Ethernet ports sees no more than 90mbs download and 0.9mbps upload, despite the modem providing over twice that for download and 10x that for upload speeds. Contact with Linksys has provided no solutions, and there is nothing in the setup menu to correct this problem. Despite being listed as "gigabit" ethernet ports, these ports seem to be stuck on what appears to be 100mbps. Whether or not wireless speeds are lower than what they should be is difficult to find, however devices on the wireless network reliably show half of what the ethernet devices show.
No, I would not recommend this to a friendRated 1 out of 5 stars
zero stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router never worked correctly and wireless would only connect when device was within 12 feet of router. Would leave zero stars but not allowed to do that. Don't waste your time and money on this. Item was returned.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys EA6350 v4 WiFi router has coverage up to 1000 sq. ft, and with Beamforming technology focuses the WiFi signal directly to your wireless devices. We could have tried to change the wireless channel, and made sure that the firmware is updated.
If you need assistance with other Linksys devices, feel free to reach out to us at [email protected] with the link to this review for our reference.
Regards,
Jan
Linksys Support





