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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 361 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi 5 Router's ease of use, performance, and range. Many appreciate its affordability and the strong signal it provides, resulting in excellent coverage throughout their homes. While some experienced connectivity issues, the positive feedback on setup, performance, and range outweighs the negative. The router's compact size is also a plus for users with limited space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 361 reviews
  • Rated 2 out of 5 stars

    limited range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough range to cover my house and the antennas are not removable. There's no way to improve this model.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      There are several way to improve the coverage of the router including an updated firmware, proper positioning of the antenna and utilizing less congested channels. Let’s have our Escalation Engineers lend you a hand. Just email us at LinksysCares@linksys.com with your contact information and a link to this review as our reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 2 out of 5 stars

    Regretful purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light is forever blinking! My internet is so spotty. I just threw it out!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time or money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute crap. Get better performance from my 6 year old Netgear. Linksys, this is a pathetic product: the 2.4 craps out, the range is weaker than I’m used to, and the app is unreliable and mostly illogical. Best Buy’s ridiculous return policy seals their fate and Netgear’s with me on future electronic purchases. Don’t waste your time on this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was dropping and signal didn’t go as far as described

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    too basic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go with the next step up and forget this one. The trivandrum is much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal simply not strong enough for our house design. My house is only 1800 sf but has a lot of vaulted areas and a contemporary design. This router is constantly buffering on TV's and dropping apps on our phones. I wouldn't recommend it.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Ryan,

      The environment where the router is located has an effect to its performance. Wireless interference can be minimized by strategically placing the router in an open area, and changing the wireless channel to the ones with the least amount of traffic.
      If you need further assistance, you can email us with the link to this post at LinksysCares@linksys.com.

      Regards,

      Kyla
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Terrible Wireless capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item wireless connection is spotty and weak. There are multiple instances where the connection will drop if you are in a different room 10ft away from the router and even if you are in the same room, your phone/laptop may not be able to connect within 5ft of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great to slow down your wireless!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent three days trying all different settings etc. Went thru all the instructions and internet instructions. Finally just returned it, just would not work actually slowed everything down!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only price is good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi range, even on 2.4ghz shcks..just between 2 rooms dont work!!

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      We hear you, and we'd like to improve your experience with the product. Please email us at LinksysCares@linksys.com with your contact details and the link to this review. Our Escalation engineers would be happy to help.

      Regards,

      JC
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Terrible at Smart Home Management

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WiFi router does not play well with Smart Home and IoT devices. Also, it does not work well with devices connecting to the Internet via a VPN. I am returning it.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Paul,

      We'd like to learn more details about the challenges that you have with our device before setting it aside. Our Escalation Engineers would love to lend a hand as well. With the link to this review and your contact details, please send us an email at [email protected] so they can lend you a hand. Indicate a small but brief description of your network topology..

      We hope to hear from you soon.

      Regards,

      Carl
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk junk junk .. faulted and lost communication constantly. Rebooted all the time . Customer service was atrocious

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, JoeF,

      Updating the router’s firmware as well as optimizing its settings might help to stabilize its overall performance. If that won’t help, allow us to help you instead at LinksysCares@linksys.com. Just include the relevant details, your contact information, and a link to this review as a reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work well and I returned it. I do not recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is awful. Would have returned it, but store had no alternative units to choose from.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unstable product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works for about a week and stop working. I’m returning to Bestbuy.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi there,

      Thanks for writing us a review. This is not the experience we want you to feel. The Linksys - AC1200 Dual-Band Wi-Fi 5 Router should last more than that. We'd like to have our Escalation Engineers to further check on the device. Please email us at LinksysCares@linksys.com with your contact details and the link to this post for our reference.

      Regards,


      Gregory
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as described had to return for refund

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, stevem,

      We could’ve had our Escalation Engineers double check if the router won’t really work in your network or just needs a tweak. Moreover, we respect your decision, but, do note that we’re just an email away at LinksysCares@linksys.com should you decide to try a Linksys product again. The team would gladly lend you a hand.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Terrific little router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet is so speedy now compared with my old, old router. I had no problem setting it up by carefully following the instructions and troubleshooting hints in the info sheet. Afterwards I had some questions and called the number listed in the sheet. The fellow who answered right away was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just fine.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a 10 year old router, this one made a noticeable difference. We are in a rural area and don't have super high speed internet so the faster routers would make no difference. Set the old router up as a bridge in the basement but don't really need it because this one covers the whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router works very good. I made a very good investment in my order...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Internet speed halved behind router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any computer or device I plug into this router via the Ethernet ports sees no more than 90mbs download and 0.9mbps upload, despite the modem providing over twice that for download and 10x that for upload speeds. Contact with Linksys has provided no solutions, and there is nothing in the setup menu to correct this problem. Despite being listed as "gigabit" ethernet ports, these ports seem to be stuck on what appears to be 100mbps. Whether or not wireless speeds are lower than what they should be is difficult to find, however devices on the wireless network reliably show half of what the ethernet devices show.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    zero stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router never worked correctly and wireless would only connect when device was within 12 feet of router. Would leave zero stars but not allowed to do that. Don't waste your time and money on this. Item was returned.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      The Linksys EA6350 v4 WiFi router has coverage up to 1000 sq. ft, and with Beamforming technology focuses the WiFi signal directly to your wireless devices. We could have tried to change the wireless channel, and made sure that the firmware is updated.

      If you need assistance with other Linksys devices, feel free to reach out to us at [email protected] with the link to this review for our reference.

      Regards,

      Jan
      Linksys Support linksys