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Customer Ratings & Reviews

Linksys - AC1900 Dual-Band WiFi 5 Router - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2443 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
compatibility
  • Rating: 2 out of 5 stars

    Did not work with our system.

    Posted
    wwgg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Was not compatible with our network. We ended up returning.

    No, I would not recommend this to a friend

    • Brand response

      Linksys Staff

      Hi,

      The Linksys router should be compatible with most internet providers as long as there is a separate modem since this is a dedicated router. We respect your decision in returning the device. If you have questions regarding any of our Linksys devices, feel free to email us at LinksysCares@linksys.com.

      Have a good day!

      Regards,

      Thaddeus
      Linksys Support Linksys

  • Rating: 2 out of 5 stars

    Router

    Posted
    SCL63
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Did work with our TV equipments and hard to hook up had to return it Staff were very helpfully

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good buy

    Posted
    Lbolt21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Worth the money. It wasn't compatible with old intervener company but new one is

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    Readymadekid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Seems to work as advertised. Only issue I had was with my vonage device would not work with this router until I had to bypass and reroute how it is connected. Speed has increased noticeably over my old router.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great product, Rock solid, easy to install

    Posted
    Boris59
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So far no issues. Easy to install. I have not used USB-attached drive feature. The only reason for 4-stars is that it is not compatible with dd-wrt software. I would prefer the flexibility of using of using alternative PD software. Great range and through-put,

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    computer wifi capable

    Posted
    maybe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My modem is Wi-Fi capable , but would cost me money to activate and $5.00 / month. Extra. decided to purchase Linksys system. un able to hook up thru their internet web site . contacted Linksys support. they needed computer link to access my computer. upon their access to my computer, they determined that my computer was not Wi-Fi compatible. This resulted in an over the internet remote setup which required a different device , such as an I pod or tablet, or cell phone , to activate the Linksys system download. . Upon completion, all was activated and connected to my devices so that I have Wi-Fi compatibility on my devices. Took 3 1/2 hrs. . Since this was done over the internet remotely, access to their site for this unit is not capable. Recommendation: MAYBE.

    No, I would not recommend this to a friend

    • Brand response

      Linksys Staff

      Hi,

      Your feedback is truly appreciated. Although our Support was able to assist you accordingly, please allow us to look into the challenges you have had in setting up the router so we can take note of it. Just email the case number and the link to this post at LinksysCares@linksys.com. Feel free to email us as well should you require further assistance with your Linksys device.

      Regards,

      Klaudette
      Linksys Support linksys

  • Rating: 5 out of 5 stars

    WOW - but issues with Dell

    Posted
    47states
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member

    I replaced my Linksys E3000 with this router. The E3000 did a great job with both old and new technology. The EA7500 works best with newer technology and anything but Dell. Unit assembly consists of screwing in 3 antennas, plugging in the power cord and Ethernet cable. Once I plugged it in and connected to the modem there were a few hiccups. The install menu walks you through the process pretty well but you need to first connect to the network using the provided password. Then you go the Linksys website and configure the network. It asks if you want to have the same name for the 2.4 or 5 GHz networks (I recommend not) and then you change the network name(s) and password(s). Then you have to connect your computer to the new network name. Then you start connecting all of your devices to the network (it allows up to 12). Don't forget phones, computers, DVD players, notebooks, printers, etc.. . Phones, DVD players, iPad2 and printers were a breeze. We have both old and newer devices of those and multiple brands. Very simple since I chose my own password and it wasn't the generated one with my old Linksys. BUT ... the two Dell desktops are not compatible with 5 GHz. Yes, I made sure the adapters/drivers were up to date. And even that they were supposed to support 5GHz. But after reading over 50 support forums they are not compatible unless you want to add a new device. With my old Linksys I had the following results with my Charter 100mps service and a Dell XPS 8300. Initial Speedtest.net with old router 103.04mps Wireless with new EA7500: 37.67mps download and 5.55 mps upload After my initial heart attack and subsequent research I decided to connect this desktop with an Ethernet cable. New result was 133.15mps download and 5.47 upload I am not sure why the uploads slowed down but that was on 3 computers and it just slowed slightly. Speedtest.net showed slightly slower speeds than the Linksyssmartwifi.com speed test. Netflix and other streaming services were a little faster but the farther away you are from the router the worse the 5GHz connection will be. 2.4 GHz worked excellent throughout our basement and main level. 5GHz worked excellent except at the farthest point in the basement where it took longer to load for streaming. We have 13 devices and don't use them all at the same time. To test I had 4 computers, 2 phones, iPad 2 and 2 DVD Blu-rays all going at the same time and speed for all devices held up well. Everyone reported that their connection was solid. The EA7500 is highly recommended unless you have Dell computers. If you have Dell I suggest searching for your model and 5GHz compatibility before purchasing.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great router if you can get past nightmare setup!

    Posted
    CriticalEye
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member

    Product Model Description: Linksys EA7500 Next-Gen Max-Stream AC1900 MU (Multi-User)-MIMO (Multiple Input & Multiple Output) Dual-Band Wi-Fi (Wireless-Fidelity) Gigabit Router (1.9 Gbps) Intro: Based on the initial installation instructions from the quick-start sheet, I thought this would be a snap, as the guide appeared to be pretty cut & dried. As a precaution I downloaded & read the PDF manual to better prepare for setup & installation. Unfortunately, the installation didn't proceed according to the instructions, AT ALL. Setup Nightmare: Warning! : If you have a modem/router or gateway, you'll likely need extra IT assistance. This router didn't work with our DSL carrier-provided modem/router in accordance w/the Linksys instructions. And, yes, we knew to place our modem in a 'bridged' mode & to use our ISP/DSL connection settings on the router. But we were still forced to make multiple IT support calls to our DSL carrier, as we continued to suffer incessant router disconnects over several days. Other than the unit's generic flashing Linksys light, there was no diagnostic indicator as to WHY the connection was being repeatedly lost. Ruling Out Other Variables: Eventually, our DSL carrier even made an on-site service call & performed comprehensive diagnostic tests, but found no faults or errors w/our DSL line. @@@@@@@@ On background, U-verse is still not available on our particular street; we don't want a tacky satellite mounted on our roof; & we'll never again suffer w/our local cable provider, the abysmal Cox Communications. @@@@@@@ Resolution: In the end, we performed yet another manual firmware update to the router & reset it to factory defaults. Though this didn't work in multiple previous attempts using the recommended auto-update feature & power cycle--the router, inexplicably, has worked flawlessly ever since the last reset several weeks ago. 2 More Cons: -Unfortunately, the WPS (Wi-Fi Protected Setup) would not work w/our newer networked HP printer, which required manually entering the long tedious password. -Belkin failed to include a packing slip in/on the box of their Linksys router. This is minor but basic. Some Pros: -Generally, the Linksys Smart Wi-Fi Interface software & website are very good & easy to navigate. The ease w/which one can add other devices & view settings, etc., is a huge improvement over our older carrier-issued modem/router user interface. There are options, however, that only an IT expert can help with; so the avg. user likely would be lost w/those. -Range is very good on both bands (2.4GHz & 5GHz). -Stability: We have only 7 wireless devices connected at this moment, including PCs, printers, tablets, & cell phones, & all are receiving strong, reliable signals at good speed from the router. Future: We're looking forward to trying out the new Linksys EA9500-AC5400 Max-Stream Tri-Band Wi-Fi Gigabit Router (MU-MIMO) which we hope will incorporate some needed improvements over the EA7500.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great router for home usage

    Posted
    BillFromKC
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Member
    • Top 100 ContributorTop 100 Contributor

    Disclaimer - I received this router from Best Buy in exchange for an honest review. The TL;DR synopsis: The Linksys EA7500 is definitely worth its price for what you get. On top of being a great dual-band wireless router with terrific range in both the 2.4 GHz (B, G, and N) and 5 GHz (A, N, and AC) bands, it's also functional as a network file server, network printer server, and DLNA media server - just attach an external USB storage device and your USB printer that doesn't support WiFi connectivity and you're ready to go. There are a couple of features that advanced users and those looking to put one (or many) in a small office may miss, and there could be a couple other features added to make life easier, but overall it's a great router for the home. And the rest of the review: In terms of setup, it couldn't be easier. The router walks you through the initial configuration, which includes setting a router hardware password. After the basic configuration is done and internet connection is verified, it does ask you to setup a Linksys Cloud account, which allows you to configure your router from anywhere, including disabling wifi (you're welcome, parents; sorry kids). Keep in mind this cloud account is optional and only used for remote access to the router. From this point on, you can change advanced settings using either software provided from Linksys on your mobile devices, or the web interface on your computers. In terms of settings, you can change almost everything in the router that you'd want or need to - enable and disable file and media servers, security settings, IP ranges and connectivity modes to your internet provider, and more. The only setting I'd want to be able to change but I'm not able to is wifi signal output; the reason for this isn't to turn up the strength of the signal, but to turn it down so not every one of my neighbors sees my wireless network. When it came to testing wifi, it covered the entirety of my lawn (200'x200') from just about anywhere in my house with the 2.4 GHz signal. The 5 GHz signal was nearly as good while located in my office but not as strong in my side yard (west side of the home) from the kitchen (east side of my home). In terms of receiving that signal, I was able to walk around 250' away from my house before the 2.4 GHz connection between my iPhone and the router became unstable. Compared to my current router (Apple Time Capsule 3rd Gen), this triples the 5 GHz coverage and nearly doubles my 2.4 GHz coverage. With that wireless connectivity comes speed. It connects to Wireless AC devices at up to 1300 Mbits per second, Wireless N devices (2.4 and 5 GHz) at up to 600 Mbits per second, and is compatible to legacy A, B, and G devices; unlike some older routers, connecting a legacy device doesn't slow down the connection speed of newer devices. This is a great thing, especially for those with ultra high-speed connections (fiber and >250 Mbit cable internet) or that do a lot of streaming from a media server, especially with 4k resolution media. It's also very stable. Testing while connected to Google Fiber didn't cause this router to become warm. Considering that most routers I've owned or used over the years tended to become warm with heavy use, this is very reassuring. Transfer rates are also great - I was getting regular wired speed test results over 900 mbps and transferring large files over the internet at speeds close to what you'd see on a local network with Google Fiber. Being that the only wireless AC devices I had to test with were limited to the devices' own top wireless speeds, I can tell you that both phones pegged out their speed tests at 180 mbps each while running those tests simultaneously (Galaxy Note 4 and iPhone 6s). For connectivity on the router itself, it marks off the important checkboxes - USB 3 connection for a hard drive or flash drive, USB 2 for a printer or another flash or hard drive that doesn't need to transfer data as fast, a gigabit ethernet connection to whatever your internet connection is brought into your home with, and a 4 port gigabit ethernet switch. The second USB port not being USB 3 is a little bit of a detriment if network printing is something you don't want to use this router for. It also doesn't have an eSATA port like some higher-end routers do, but as fast as USB 3 is, you won't miss that connection at all. Keep in mind this router supports hard drives and flash drives formatted as either FAT, NTFS (Windows), or HFS+ (Macintosh). exFAT and Linux file systems aren't supported by this device. Network printing requires either Windows or Mac OS X (Lion 10.7 or later). Linux isn't supported and I didn't get a chance to see if the print server emulated established network printing standards. This router also won't act as an AirPrint server, so you won't be able to use your USB printer with your iOS device or Android device without either AirPrint server software on your computer or a printing solution for Android. One thing this router really has going for it's style. It's something that will look good sitting out in the open, with sleek, smooth lines, and the Linksys logo being the only light on the front of the unit, glowing in white. While ultimately not as stylish as Apple AirPort or Google OnHub, it's still a step above everything else on the market right now, including Linksys' own WRT line, in terms of style, and it easily outperforms both the AirPort and OnHub. I do have to knock the firmware for the router for not supporting exFAT with external storage devices, the reason being that households with both Mac and Windows computers are more likely to have external hard drives and flash drives in this format due to larger file support and universal compatibility between the two OSes; exFAT is also a common file system for SD cards larger than 64 GB, used by Android phones. I also have to knock this router on the configuration pages; many advanced settings are buried. For those of you used to looking at Linksys configuration pages like what's included in the WRT54G among others (what looks like a web page from the late 1990s or early 2000s), you'll be disappointed, not because it's easier on the eyes, but because the settings you're used to seeing are two, sometimes 3 clicks deeper than they were in the older firmwares or just not there at all (such as the ability to set signal strength). For beginners or those looking for an easy to use router, however, you'll be pleased that its basic settings are the only things shown and the interface is actually pretty easy to navigate in that regard. Overall, this really is a great router for home usage. It supports connectivity to a lot of things at once, it has incredible transfer rates, and it's a quality product. Advanced users who want more control over their router may want to look at the step up from the model (the Linksys WRT series), but for 90% of everyone out there, this is a router that you'll probably never outgrow.

    I would recommend this to a friend