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91%of customers recommend this product.

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1-20 of 657 Reviews

    • Brand Response

      Linksys Staff 

      July 26, 2016

      Hi, McFunky,

      Your feedback is important to us. We have already raised this DirectTV Genie concern to our Engineering Team and they are currently investigating this for a resolution.

      If you have any Linksys device there that needs assistance or if you have questions, reach out to us at LinksysCares@linksys.com, anytime.

      We'd be more than happy to help you out.


      Regards,

      Jay
      Linksys Support Linksys

    • Brand Response

      Linksys Staff 

      July 25, 2016

      Hi Katy,

      We appreciate the time you spent in sharing your experience with us. It is recommended to place the extender in an area where you are getting a strong wireless signal from the router. You can also set a fixed wireless channel on the router to avoid possible interference.

      Let us know how it turns out at LinksysCares@linksys.com with your contact details, location, title and the link to this post. Our Escalation Engineers are more than willing to help you out.

      Regards,

      Rechel
      Linksys Support Linksys

    • Brand Response

      Linksys Staff 

      July 5, 2016

      Hi, FMS1,

      What happened to your range extender and with the DTV Genie receiver has caught our attention. We would like to trace the history of your case and have this issue checked further by our 2nd Level Support team. We understand that you have already returned the unit. However, allow us to look into this so we can conduct further diagnosis. Please email us at LinksysCares@linksys.com along with ​your case number or contact details, the title and link to this review for our reference.

      We would appreciate your cooperation in resolving this matter.

      Regards,

      Linksys Support Linksys