Customer Ratings & Reviews
- Model:
- MR9600
- |
- SKU:
- 6408414
Customer reviews
Rating 4.3 out of 5 stars with 499 reviews
(499 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Max-Stream AX6000 Mesh Wi-Fi 6 Router's ease of use, strong range and coverage, and excellent performance. Many appreciate the simple setup and the helpful app. While some find the price high, and occasional connectivity issues were reported, the positive feedback on performance and ease of use outweighs the negative.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great price , excellent product. Ok ok
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.-------------- Works Great. ---------------------
I would recommend this to a friendRated 5 out of 5 stars
Wow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a fast router with MESH technology works great
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Good parameter bad performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advantages: Easy to set up. Disadvantages: no further setting adjustment. Not stable. Not recommended
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi there,
This is clearly not the product experience we'd like you to have with our Linksys MR9600 router. Allow us to get you over to one of our Escalation Engineers for further diagnosis and aid in experiencing the best out of this device. Email us at [email protected] with your contact details and the link to this review for our reference.
Let's continue from there.
Regards,
Carl
Linksys Support
- Cons mentioned:Price
Rated 1 out of 5 stars
No Price Match
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the item on Oct. 31 for $399.99 and today Nov. 26th it is On Sale at Best Buy for $199.99. Con tasted Customer Support for help with a Price Match and they refused. So I have to go Tom the store return the product and Rebuy it to get my $200 back. During a COVID Pandemic, does this make any sense. They refused to help me out and said to go to the store.
No, I would not recommend this to a friend - Pros mentioned:Coverage, Ease of use, Speed
Rated 5 out of 5 stars
Very easy to install and very stable wifi
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install, connect to a modem, power up, connect to its wifi using a smartphone, launch the Linksys app and the app will walk you through the setup process. Wifi is very stable, no device get disconnected by itself. Coverage is also very good, I placed the router at a corner of my house on the first floor, I can browse web anywhere in my 3000 sq ft house. My wife and I VPN to office all day via wifi without issue. TV able to stream FHD from Netflix via wifi without issue. If your ISP gave you a wifi router modem combo, AX6000 will still work but your device will be behind double NAT and might have IP address conflict if ISP router also use 192.168.1.x, you will have to manually configure the ISP router to bridge mode and switch off its wifi. The Linksys app only assume you have a modem and not a combo modem/router. I wish the Linksys app and the initial setup process also designed for more advance user. AX6000 has speed test tool and it measures close to 1 Gbps both up and down stream, maximum for my ISP plan.
I would recommend this to a friend Rated 3 out of 5 stars
Not the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid build quality but performance is lacking. I have gigabit level service and speeds 50 feet away are not that great.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Teebirdie.
The unit is expected to provide fast and reliable Wi-Fi speeds to its connected devices. Make sure to run the latest firmware to isolate it further. Our Escalation Engineers would like to take a closer look at your experience and help you figure out what's causing this to happen. With the link to this review and your contact details, please send an email at LinksysCares@linksys.com.
Let's continue from there.
Regards,
Carl
Linksys Support
Rated 3 out of 5 stars
Not worth its price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router itself is fine, but that is a high price to justify WiFi 6. Didn’t notice any difference against the Orbi. Returned.
No, I would not recommend this to a friend- Pros mentioned:Range
Rated 2 out of 5 stars
AX6000 Dual-Band Mesh Wi-Fi Router -
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range is 1 floor max 1000sq ft. If that's what your looking for it works fine
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Darrin,
Our Linksys MR9600 can cover up to 3000 Sq ft* (WiFi Range), yet we may need to consider obstructions that will cause connection issues. In case you have troubles with the Linksys MR9600, we can have our Escalation Engineers assist you. Just send us an email at LinksysCares@linksys.com with your contact info and the link of this review, for our reference.
Regards,
Elyza
Linksys Support
Rated 2 out of 5 stars
There are better routers for the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. I have a little over 15 devices in my home including smart home devices (Nest Doorbell, multiple Google Homes, and more) and consistently had the WiFi signal drop on all devices multiple times a day. When the WiFi did work it was only average performance. For the money, you can find a much more reliable router.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, RSB93,
Optimizing the router settings might help to optimize and stabilize the connection. We can have our Escalation Engineers assist you further on that. Just email us at LinksysCares@linksys.com along with your contact information, other relevant details, and a link to this review as our reference.
Regards,
Rosalyn
Linksys Support
- Pros mentioned:Range
Rated 5 out of 5 stars
Fast set up and strong connection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I've been using this router for about 2 weeks. I replaced a Linksys Mesh 3 Node system, which while 3 nodes worked great upstairs, the 3rd node in the basement struggled to stay connected at times. So far with the Max-stream wi-fi 6 router this has not been an issue. I haven't noticed any lag or drops when playing online regardless of what they rest of my heavy tech user family is doing. The set up was fast and easy once I removed the old system from the Linksys app. The app works well and gives you the ability to control setup, connections and priorities all from the app. The signal is strong and has good range. I haven't tried to connect to the barn which is about 75 feet away from the house, but I get a good connection on the deck and in the garage. Overall, I believe it's been a good upgrade especialy considering it can handle 25+ devices without an issue.
I would recommend this to a friend Rated 3 out of 5 stars
Good router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good router, hate that I have to use the App to set it up. I would give it more stars if not for that.
I would recommend this to a friendRated 3 out of 5 stars
Don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep losing connection. Tech support for Linksys is senseless
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi bcec,
We'd like to learn more details about your support experience and make things right! We can stabilize the connection of the unit by making sure that it gets a stable connection from the main modem, and equipped with the latest firmware. Please send us an email LinksysCares@linksys.com along with your previous support case number and the link to this review for our easy reference.
Let's continue from there.
Regards,
Carl
Linksys Support
Rated 1 out of 5 stars
NOT A TRI-BAND REPLACEMENT
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll keep it simple I came from a somewhat reliable, overheating, overworked EA9500 with 40+ devices. This thing couldn't handle half of that load. It bogged down immediately and rendered itself unusable. I live in about a 3000+ sq ft home and it preformance is embarrassing. Maybe i'm an idiot thinking this was a EA9500 replacement but I can assure you it is not. Linksys has always let me down but Its all I know. Tried the mesh system and also failed me. I will give the Tri-band router a chance if it ever comes out, but that will be the last straw. Hate making excused for products. Linksys has only gone down in value over the years.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys Dual-Band Mesh Wi-Fi 6 router is one of our flagship routers that can cover up to 3,000 sq.ft. and handles 40+ devices as long as it is properly configured and is getting a reliable internet connection from the upstream devices. Moreover, we would like to have our escalation engineers look into this further. Email us at LinksysCares@linksys.com with your contact details and the link to your review for reference.
Regards,
Mara
Linksys Support
Rated 3 out of 5 stars
Linksys Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inadequate coverage. Did not improve over my Fios Modem/Router.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, TheEagle,
Utilizing the less congested channels as well as running the latest firmware might help. If not, let’s have our Escalation Engineers check on this. Just email us at LinksysCares@linksys.com with your contact information and a link to this review as our reference.
Regards,
Rosalyn
Linksys Support
Rated 2 out of 5 stars
Not even close to what was advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I paid very disappointing. It handled a lot of WiFi items at one time but not even close to the speed it said it could handle or dish out. My WiFi router I had before the nighthawk by Netgear was much better and $150 cheaper and Tri band.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Performance, Speed
Rated 5 out of 5 stars
Super Powerful Router for WHOLE HOME!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router was easily installed with two simple steps! Download the app prior to opening the box for easier setup. The steps are super easy to follow, even if you aren't a "techy". The app does all the setup with simple prompts. The app allows parental controls, this is a plus for people with children. Performance is AMAZING! The speed of the router is beyond expectation with all of the gizmos and gadgets we have hooked up to it. Perfect for a household who has multiple gamers or even a smart home. Streaming on the TV while others are playing games, used to create a lag, until now! I have had many other routers and none stands up to this one. I love the functionality of the app, and the performance of the router! PLEASE give this router a try!
I would recommend this to a friend Rated 3 out of 5 stars
Rputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works fine as far as I can tell. Seems to be ok
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Mark
Thank you for taking the time to write this review. Feel free to
email us at LinksysCares@linksys.com along with your contact details and the link to this review as our reference. our Escalation Engineers would be more than glad to help improve your router's overall performance
Regards,
Chu
Linksys Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not sure about that one
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router suck keeps getting disconnected no matter how I set it up, I have never had so many issues with one router before I should have got the NETGEAR Nighthawk AX6000 Wi-Fi 6 Router instead of this Linksys let me down on this one.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Joel,
Proper placement of the router will greatly impact its overall performance as well as an optimized settings. Let’s have our Escalation Engineers take a look at your set up so they can help you investigate the root cause of the challenge. Just email us at LinksysCares@linksys.com with your contact information, other relevant details, and a link to this review as our reference.
Regards,
Rosalyn
Linksys Support
Rated 2 out of 5 stars
Nice if it works all the time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was less than a week and ran into problems. It would work, drop the internet and restart at lease 6 times a day. When you’re working from home, it's not good and this is a WiFi 6 unit. I’ve had other Linksys routers and had good results.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
This is quite an unusual behaviour from the router. Have you checked if the connection directly from the modem is stable? Make sure that there are no physical obstructions around the router and that it’s running on the latest firmware. If that won’t help, please get in touch with us at LinksysCares@linksys.com, so we can have this checked. Just include the relevant details and a link to this review as our reference when you reach out.
Regards,
Rosalyn
Linksys Support






