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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2270 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Signal Strength

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,270 reviews
  • Rated 5 out of 5 stars

    Improves WiFi coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great way to improve WiFi in my house. I wish I had known about this sooner! The additional ports on each node is a bonus and makes using extenders seem like a waste of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely helps boost the wifi a bit. Not perfect but better than not having it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call customer support to get everything connected however the agent was amazing - everything works great internet boost is way better and my outside ring never loses connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s doing the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time not using a regular router so this is new for me. I wanted Google WiFi but was advised to buy Linksys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vast improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant improvement over our 10 year old system and now I get wifi in the barn to boot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy to get better wi-fi for our ring alarm system. So far it seems to be working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't hold much hope that this would work. We've always had poor wifi signals to certain parts of our home. This works! We even have a signal in the barn that is 50 feet away from the modem. Impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old house with 3 floors. I have a new deck and wanted WiFi so I can show movies on it. Needed to extend the WiFi signal and this product fits my needs perfectly. Great price and easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Linksys booster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps boosting my WiFi speed in the house which allows me to enjoy streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Google Mesh with this because my Cell Phone over WiFi Calling was not reliable. FINALLY I can receive and make calls anytime without having to fool with Google every time I left the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh wifi system good for a 4500 square foot home.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short, my house is over 4500 square feet and I was having wifi signal strength issues. I purchased this mesh network system and it immediately solved ALL my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well for a house with Cinder block walls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to connect to current cable modem. But the customer service by Linksys was great. This is the 4th Linksys product I have bought from Best Buy in the last 30 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am able to get a better wifi signal downstairs compared to having just the AT&T fiber optics box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linksys velop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It extends my WiFi signal very well. The fact that I’m able to control my network remotely is great. I’m very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have had this velop it saved my job, I was losing connection with my previous router that I had for 2 days. Been using it for 4 days and no disconnects no where in my home knock on wood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh Wi-Fi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tired other bands. This connected great with my Wi-Fi company. I have two connected on my lower level of my house and the Wi-Fi connection is great. LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed, Wi-fi coverage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Home WiFi Option

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Linksys Dual Band Mesh WiFi System is a great option for most homes. It is rated to cover a home up to 4500 sq ft. Now, before you say "I don't have a home that size so I'll look for another option," let me remind you that most of us spend time outside in our yards and we definitely want to stay connected with wifi when outside, right? Of course. I used the first two nodes to cover my home and into the driveway since that seems to be something I'm always doing as I pull into or out of the drive. The third, I setup as close as I could get to my backyard so that I could extend coverage as far as possible. Let's get to the nuts and bolts. The packaging of the Linksys Velop system was very well done. I've come to expect this with Linksys products and it serves as a sign of the quality of the product that is inside. Once unboxed, you notice that the Linksys feels incredibly sturdy and well-built. The nodes look nice and can blend into pretty much any home decor or be easily hidden behind a TV, vase, or picture. One thing I didn't like is that there is a blue LED light on the top of each node. This may be fine for a living room, but is annoying if placing somewhere where you want complete dark at times like a bedroom. I wish there was a way to disable that light via the app. Setup was very easy. Simply plug in (hard wire) one of the nodes to your network via an RJ-45 cable (3 included). Once that is done, place the other two nodes as close to the edge of the coverage area of the first node to ensure maximum range. You can choose to overlap as much or as little as you choose. The app guides you through the installation process and I was able to be up and running in around 15 minutes from start to finish. I would say most could easily do it within 30 minutes or less. I have 75 Mbit service through my Internet Service Provider. I was able to stream UHD on 1 TV, HD on 2 other TVs and a laptop, and surf the web on a cell phone and second laptop with no issues. Like I said, this unit should be able to provide coverage and speed for your average to average+ households. No need to go out and buy a system 2x+ the cost. In conclusion, the Linksys Velop Dual-Band Mesh WiFi system was very easy to setup and provided enough options to via the free app to maintain your WiFi system. I would definitely recommend this to anyone looking to replace or expand their current system. The fact that it isn't Tri-Band shouldn't worry you as I find the Tri-Band systems to be overrated. Pros: *Setup *Coverage area *Speed *Cost *Design/Build Quality *Packaging Cons: *Blue LED status light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We put one in each room. Love this router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so unsure about which router to get because the we have smart TVs and gaming systems and cell phones etc, The sales associate highly recommend this product and we are so happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wish it worked as nice as it looked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a device that could extend my wifi signal through my two story house. Setup was NOT easy. I usually can get electronics setup pretty good by myself but this left me stumped. The customer service was great and helped me get everything started. There are three "nodes" in this system. The signal drops continuously. It will be there one moment (blue light) and the next it will light up orange (too far) then red ( not connected). These happen for the two that are away from the main "node" which is connected directly to the router. This is supposed to be for a 4500 square foot house. My house is not that big.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello, Nikki,

      For as long as there are no interference or physical obstructions from where your nodes are placed, then there shouldn't be a challenge. With regard to this matter, we'll have our Escalation Engineers lend you a hand, email us at [email protected] with the link to this review and your phone number. We'll have this taken care of.

      Regards,

      Princes
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great expectations for this product. I had hope that it was solve by issue with Internet coverage at the back of my house. It kept needing to be reset and I just wasn't getting the job done. The app kept telling me to put them closer but that defeated the whole idea of getting the Velop in the first place. Would I recommend it to a friend is hard to say each situation is different.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Thank you for bringing this to our attention. This is an odd behavior for the Velop system.

      It is possible that physical interference is the main cause of the intermittent connection. We can have our Escalation Engineers assist you with the placement of the Velop nodes.

      Send us your contact details at [email protected] along with the link to this post as a reference.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Linksys Support Linksys