Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2270 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Signal Strength

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,270 reviews
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these because ours were all dated so we took the salesman's experience with this product and used it to purchase. It has worked awesome no more outages or movies messing up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast and Slow

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi speed is erratic, goes from really fast to really slow. When it’s good it’s good. Another issue is that my devices do not sync up to the nearest node which I would think would improve performance. I recently moved my modem and my Velop router node to a different location, hoping to get a more consistent result. This change, seems to have helped a little.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Mark25,

      There might be some wireless interference that is causing the Wi-Fi speed to be erratic. You can try using the channel finder on the Linksys app to help optimize your Velop system. Meanwhile, wireless clients such as mobile phones, have Wi-Fi drivers that dictate roaming characteristics. The Velop system supports roaming but, does not manage how or when the devices roam. To isolate, you can try turning the Wi-Fi off on your device and turning it back on, this should force the device to connect to a stronger node.

      Let us know the result at [email protected] with your contact details and the link to this review and, we'll have our Escalation Engineers provide further assistance.

      Regards,

      Jan
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Excepted More

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this system would be better than my 8 year old net gear WiFi system. It’s not really. The info that comes with system states coverage up to 3000 square foot home. Our home is 2500 square feet and signal is weak in some areas. I’ve had to reboot system twice in the first month to get internet back.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Edward,

      Each node of the Velop Mesh System WHW0103 provides Wi-Fi coverage of up to 1,500 sq. ft. You can try to use the channel finder on the Linksys app to optimize the nodes and make sure that the firmware is up to date. For further assistance, you can reach out to us at LinksysCares@linksys.com with the link to this review for our reference.


      Regards,

      Jan
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Great way to expand WIFI

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and helped expand my wifi, which helped with my wireless security cams and dead spots i had with just standard router. Very easy to set up and use via app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LINKSYS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR THEY HAVE BEEN WORKING FINE STILL GET ALITTLE BIT OF BUFFING WOULD RECOMMEND THESE TO A FRIEND

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looking to sell these for something better

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linksys has been solid in the past. So when looing for a newer system when my e3000 died I researched and found mesh wi-fi. Being a loyal customer I decided to buy these even though it was a little more than I wanted to spend. My review? It's great after you restart the system twice a day. With the current situation and working from home, restarting the system twice a day just doesn't work. I've contacted support twice and they had me reset the system, which is a pain when you have smart home devices connected to the network and need to configure again. After changing settings on settings it still doesn't perform like you would expect it. I can plug directly into the ISP modem with no issues. I connect to Velop and I drop connections or get SLOW internet speeds. I didn't spend the money I spent on this system to have to restart it while doing my job, Anyone interested in buying a used, less than spectacular mesh wi-fi product?

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, LocalH,

      We understand how frustrating this could be. We’d like to have our Escalation Engineers assist you instead. Just send us your case number at [email protected] so we can pull up and review your records. Include a link to this post as well for our reference.

      We hope to hear from you soon.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Easy to add to your mesh Linksys system just go to

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not originally clear to me what the difference in an AC1200, AC1300 etc. actually was! The number just refers to square footage Strength and not to system compatibility!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a better than average WiFi router. Compared to apple And most others it is a reasonably good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was tired of not connecting my Roku and Samsung tablet to the internet. Setup took a phone call but the Wi-Fi works great now that problem was solved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works 99% of the time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but sometimes resets itself and loses wi-fi connection. Still works real well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my dead zone problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to set up and worked well. Has some issues but discovered it was our network provider modem and not the wifi. We now have very good coverage through our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to extend signal to security cameras

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to extend my wi if signal to ends of the house for security systems. Seems to work, though a bit hard to get up and running as the security system took a long time to “find” them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better wifi connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems we are getting better service now that we have the wifi system in different parts of the house rather than the cable company's all in one located in one end of the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It fixed my coverage issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it covers all area of my house but the speed and signal is lower than my expectation or my last router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 90% of the time

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection issues from time to time. And you’ve got to take it all offline and then back up. Painful.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello Moon,

      Connection issues might have something to do with interference and/or physical obstructions from your network. Allow us to have our Escalation Engineers lend you a hand with this matter. Email us at [email protected] along with your phone number and the link to this review for our reference. Let's take it from there.

      Regards,

      Princes
      Linksys Support linksys

  • Rated 4 out of 5 stars

    the wi-fi system is much improved but not 100%.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I"m happy I purchased the system and it has helped to bring a stronger signal to the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products look good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks nice Si it is not a stand out in your rooms you chose to place device in. I have 3 set that works great in a 2 story 5,000 sf. Home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage throughout the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi system throughout the house. Works well and has Ethernet connections on each pod, which is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi works upstairs

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Our house 2600 sq ft has full WiFi coverage. No more dead spots and teens complaining!! Love the parental control so you can turn on and off access for devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company helped set up over the phone. Amazing service! Helped me after hours on a Saturday night. My home internet connection has improved ten fold! Couldn’t be happier

    I would recommend this to a friend