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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7970 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Velop AC2200 Tri-Band Mesh Wi-Fi 5 System's ease of use, coverage, and setup, frequently citing its simple installation and strong signal. Many also praise the system's range and performance, reporting consistently reliable connectivity. However, some users experienced connection issues and noted the relatively high price. A limited number of Ethernet ports was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 7,970 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect Mesh System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a single Nighthawk Router to this mesh system. My speeds have increased dramatically and we never lose connection throughout our entire house.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    FAIL. Worse than a single centrally located router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had really high hopes for these. Earlier this year I purchased a Linksys AC2200 Mesh router (with the thought I might expand it out with the supported Velop Nodes). The router itself has served us reasonably well. We have an acceptable wifi connection thro9ughout most of the house with occasional blips, but no access in our garage. I thought expanding the system with 3 Velop Nodes would give us great wifi throughout the house and finally get a decent connection in the garage. I was thoroughly disappointed. All 3 nodes required at least 2-3 attempts to complete the auto configuration. The nodes had trouble connecting from areas where our PC and my phone show a great connection. Eventually get all 3 nodes connected, but one of them continuously dropped offline. Throughout the roughly 24 hours we had these setup, the internet across the entire network was slow and intermittent. Devices with no issue prior to setting these up suddenly started dropping connection regularly and Netflix would buffer constantly. The signal showed good strength but the bandwidth was horrendous. I reset the entire system numerous times, ran the Channel Finder tool, and sent refresh signals to my modem but the connection continued to be terrible. The nodes somehow choked up the network and caused a wired connection from the linksys router to the tv to perform poorly (Modem>>Main Router>>TV). I (possibly) had one node on an Ethernet backhaul to the router (Modem>>Router>>Node), however there is also no easy way to prove that the ethernet backhaul is what is being used as opposed to mesh wifi. Sitting in that room, the wifi still crawled even though there was good signal. Eventually I unplugged all 3 nodes and everything went back to normal. The only good thing that came out of this was that I finally bit the bullet and hardwired my home office which I had been putting off all year. It took me less time to crawl though the attic and fish some cables than I spent messing with these things and the connection is obviously better. One Star for forcing my hand on the hardwire, however these things are being returned as soon as possible. What a letdown!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Say goodbye to dead spots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with slow speeds and dead spots in wifi connection in my home. Got rid of the cable modem and replaced with a new modem and these and both speed and reception are greatly improved. Don't know why I waited so long.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fast, reliable and easy to set up. I use one as a router and got rid of the one I was renting. I love the app that has all kind of great features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work greats, like how all you need to do is download an app and use that ti install. Only thing you need a router that is compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good reach to distant rooms in our house.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works well and things like Zoom meetings and gaming have much less lag. Also the second unit gives excellent coverage to a distant bedroom. I recommend this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole House Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Wasn’t thinking about making the investment but I am sure glad I did. Living in a 2 story house signal strength was low upstairs. Not anymore. Thank you Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's good but...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay I really like Linksys products. Been using them for decades now but I'm a little let down by how Linksyss is handling this particular product line. My wife and I decided to have some fun and rig up a lot of our light switches with tp-link switches. We wanted to make sure the entire house was meshed out in Wifi and for several months the system worked wonderfully. Unfortunately Linksys then sent out a firmware update to my routers that eventually made it to where the tp-link switches could no longer stay connected for any longer than a couple minutes at a time. This basically turned our entire smart home dumb. After fighting with tp-link (separate issue altogether) and Linksys it was found that Linksys was the culprit and the only way to fix the issue is me having to roll back to an older firmware version. 3 firmware updates later they still haven't addressed this issue. In short I don't know how much longer I may be dealing with Linksys.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello, Mabea,

      If your devices experience dropping connection behind the Velop System, then please try to run the channel finder feature and see if the same behaviour appears. Update us then on how it goes via email at [email protected] with your contact info and the link of this review for reference, so we can have you assisted further by our Escalation Engineers.

      Regards,

      Elyza
      Linksys Support linksys

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Super easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a router that would eliminate the buffering on our second story level. The Velop was able to extend our signal throughout the entire house. Excellent product, and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale. I have to say if they were full price I’d still be happy. They work great, very easy to setup. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up with the app that you download for free. We were up and running in no time. It's doing a great job of getting coverage to every corner of our house & I even run on full bars out in our backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Really great performer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Linksys on sale. It is a very good product. Setup was easy and I was up and running in 15 minutes. So far this Tri-Band Mesh Wi-Fi 5 System works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent signal strength throughout the home. Technical Support is also excellent they did help me set up the 2.4 G and 5G networks along with a guest network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great internet connection since I hooked it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LinkeysRouter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We are using the router and wifi to connect five TVs through out the house to our broadband internet. Everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed within 30 mins or so. App is very user friendly. Only one hiccup is that you have to go on the website toactivate the 5Ghz network otherwise you'll get the 2.4 only to show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connection issues solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had any connection issues since installation.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Very good mesh system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mesh system and does what it is meant to do. Occasionally, one of the nodes disconnects for no reason, so that it why I gave it 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forgo Orbi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 1 year 6 month old Orbi mesh system for these due to the main router was inoperable. Bought these Linksys for the price for the performance is so far outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Can't be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its simply the best, better than all the rest. Set up is so easy a child could have done it. I have fibre optic in my home and it even provided super fast speeds when we are all online in different rooms of the house.

    I would recommend this to a friend