Customer Ratings & Reviews

Before purchasing a 2 pack Velop, I have read so many wonderful reviews. When I received the package I excitedly opened the package and configured it. Install/configuration was quite simple and coverage area was as advertised. HOWEVER, when I ran speed test it consistently showed a 40-50% reduction or more in wifi download speed, even when I am right next to the primary node. My DSL download speed ranges from 90-100 Mbps but when I test wifi speed it ranges only 35-55 Mbps. For whatever reason the upload speed was just fine. By the time I am writing this I have talked with Linksys customer service at least 4 different times and have spent at least 2 hours on the phone as my case was being elevated to "higher level team". Unfortunately they have not been able to resolve the problem yet. The last representative acknowledged that "many customers" are experiencing the same problem and their engineer team is working fervently to resolve it. They are hoping for a resolution within days to weeks! More likely than not I will be returning this and get a different router altogether if it takes them more than a few days. It seems like Linksys has rushed to release this product prematurely without resolving all the kinks out. Now I feel like I am one of their beta data collectors.

I have used the Velop system for over 30 days and it's definitely worth the upgrade. It was on sale and I decided to give it a try. I was worried because I have FiOS but there hasn't been much issues. The only concern I had happened one week after my initial purchase. It kept dropping my Internet connection but I reset the system from my app and i haven't had any issues since. My upstairs TV gets perfect connection and I can tell the difference between the Fios Gateway and Velop Router. Picture has never looked clearer.

Great router. Could have got away with two nodes for my house but I put the third one in the garage and now there are no dead spots on my entire property.

System works well, but is kind of a pain to set up Once we got it going seems to give great coverage in our house, approximately 3,700 sq feet

I was talked into purchasing this wifi mesh network by the Best Buy representative to ensure my whole house was covered. The setup was a piece of cake and it seemed to work well for the first 24 hours. However, trouble appeared as soon as I unplugged it to reconfigure the room where the main hub was placed. The hubs would not reconnect to the Internet nor the LinkSys app. I had to call Linksys directly, and they walked me through the steps needed to uninstall my original setup and basically act as if my system was a brand new one that was being set up in the house. So in less than 24 hours, I had to install it twice. Not only that, the 2nd hub stopped connecting altogether and I was never able to get it back online. I dealt with this for two weeks and happily took it back to Best Buy to exchange it. I went with Google Wifi and have not looked back. No issues with this, even after I unplugged it. Imagine that!

To get coverage throughout the house I had to use a repeater. Which would be in essence a different connection. So if on a skype call it would drop the call when I moved from one part of the house to the other. The Velop solved that problem. However it's ability to change to access via the node closest to the PC is mediocre. I have a node 5 ft away from my desktop PC and it won't access that one, instead accesses one 100 feet away.

Perfect - No dead spots - No more waiting for streaming - full bars in every corner of the house. Simple set-up - no issues.

Never really used it. Returned it and got a TP-Link Deco X60 but I am pretty sure that this one is good too.

I live in a 8 bedroom With 4011 sq ft of living space, this Velop tri band covers all the house plus outside area

Had the Orbi and the firmware issue was a nightmare. Switched to this one and it’s the best! Easy setup and wifi is fast!

This router works great, and is very easy to set up. My old router was a nighthawk and updating the software was not fun.

Works well, just doesn't cover my house as described on the box and website. Total square footage covered isn't true or accurate. My initial purchase only covered part of my house not all of it as described. I had to go buy two more nodes. Definitely wasn't in my budget to do that. If I had to do it again, I'd use a different mesh wi fi system that's not as expensive.

Needed better wifi coverage in my home for 4 kids and their wireless devices. This was the perfect solution. Excellent coverage and excellent speed.

easy to set up - work great - added some better coverage as a result

The mesh network was easy to set up. We now have WiFi in every room including the back porch. Very user friendly.

Works great no drops have one in first floor one on second floor and one in garage good coverage

Excellent Tri-band mesh wifi 5 system for the price! Easy to set up and works well in our 3200 ft2 house.

Reliable and Very user friendly App... I strongly recommend this Mesh System to anyone having spotty WiFi issues..

This works perfectly! We needed additional wifi in the back of our home and it works like a charm.

Takes a little bit of setup to get these configured. No that I have them configured, the coverage is great.