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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7970 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Velop AC2200 Tri-Band Mesh Wi-Fi 5 System's ease of use, coverage, and setup, frequently citing its simple installation and strong signal. Many also praise the system's range and performance, reporting consistently reliable connectivity. However, some users experienced connection issues and noted the relatively high price. A limited number of Ethernet ports was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 7,970 reviews
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Solved problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solved my drop out problem with my house automation. linksys has a dedicated support staff just for velop. quick and easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mesh system

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good most of the time. Occasionally need to do a reset on the system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Linksys

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have increased bandwidth of internet service. Allowed more devices to connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Mesh upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Mesh system. Easy to use, but the in app features leave a bit to be desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Linksys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works. I shouldn’t need to get excited about a product performing as promised but I am. My last 2 expensive routers from Netgear had short life cycles and needed constant care. Resetting the router 2-4 times daily was the norm. I have never had to reset my new device from Linksys. It just works as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Seems to have a lot of problems

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly having issues with these units going offline and needing manual reboot. I have worked with their customer support twice for many hours and they are helpful but they should be with all the issues. I have 5 units and I’m not impressed. I would not recommend them but can’t recommend an alternative. The speed is fair - around 270 Mbps when they work. Tech support finally had to hardcode which unit talks to which on the back channel communication between the units to get them to stop dropping out. Unfortunately if I need to move them I have to reset to factory default and start over again. It’s been a pain because I’ve had to reconnect all my devices to the network each time tech support reset to factory default. That’s happened twice. A real pain since I have lots of devices. I really think they have issues. Very disappointing since I spent a fortune but now I’m stuck with them until I can afford to replace them with a competitor. Look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Blake,

      We appreciate the time in writing this review, and we understand where you're coming from. By making sure that the firmware of the devices is up to date optimizes its performance. Should you encounter an issue, please don't hesitate to email us at [email protected] with your contact details, and the link to this post so we can have our Escalation Engineers to assist you.

      Keep Safe,

      Gregory
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Fast speeds and good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3 pack but I'm only using 2 of them. One in my home office and the other in my living room. I'll keep the third as a spare just in case one of them goes bad on me. I could probably get away with just one in my house as it is only 1600 sq ft but I need a unit in my living room mainly to act as a bridge for devices (some wired) in the room. The bandwidth is good all around the house and outside. The units appear to be pretty stable and updates are handled in the background (selectable). I really have no complaints about this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for use at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obscenities, discriminatory language, or other language not suitable for a public forum Advertisements, “spam” content, or references to other products, offers, or websites Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed. Email addresses, URLs, phone numbers,

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great system for large house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system for large houses. Very easy to expand to reach outside sitting areas even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 3 out of 5 stars

    Linksys Velop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and great consistent speed, definitely one of the best available

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great whole house system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works well for a larger home. We are a large family with lots of devices and everything runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have for years struggled with getting WIFI everywhere in our tri level house. Mesh networks are the way to go if you want simple and reliable! This particular unit is very good, although the range is probably less than advertised. But so much of that has to do with your house construction and where you are placing the units. I had to figure out good placement for each unit, but once they were installed the network has been rock solid. Simple to setup and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Mesh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast n easy set up. Strong n fast service in my home now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Below system was easy to set up. The app makes it seamless and I can control who’s connected and what is connected from the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Wifi finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was getting terrible signal from just 20’ away from modem. Now get great signal in areas where I never got any before.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    Overhyped and left disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over hyped and didn’t fix my issue. This “new tech” of mesh routers and such is a great though but for multiple story houses with concrete basements, it did little to nothing. with a standard nighthawk router i got better signal throughout my house opposed to using these. they work for surfing the web but that’s all.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      The Velop system can deliver up to 2,000 sq ft of WiFi coverage per node. You can add additional nodes to your existing Velop network to work around thick walls, problem areas, or multiple stories. Should you need assistance, you can reach out to us at LinksysCares@linksys.com and share more details with the link to this review for our reference.

      Regards,

      Jan
      Linksys Support linksys

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My wifi works good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and it's cute too and I have access to everything that requires my wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WiFi made easy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to replace an existing WiFi that stopped working. Linksys worked perfectly and so easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Perfect for our home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these on three different floors in our home. It is perfect for spreading your Wi-Fi signal over a number of floors.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    good product so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I don't have to use extenders to reach the upstairs I'm very happy so far with product

    I would recommend this to a friend