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Customer reviews

Rating 4.5 out of 5 stars with 7970 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Velop AC2200 Tri-Band Mesh Wi-Fi 5 System's ease of use, coverage, and setup, frequently citing its simple installation and strong signal. Many also praise the system's range and performance, reporting consistently reliable connectivity. However, some users experienced connection issues and noted the relatively high price. A limited number of Ethernet ports was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 7,970 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great signal all over the house. Setup was not bad but a call to customer service was necessary to get everything working as it should. Customer Service support was awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    When its on sale its a good deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drops out from time to time. I wish I could more easily manage which devices should connect to which device and also which network.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello, Nick,

      Try running the channel finder of the Linksys WHW0302B. Make sure to update its firmware to the latest version for further isolation. Please feel free to reach out to us for updates so we can have you assisted by our Escalation Engineers, and share it through email at [email protected] with your contact info and the link of this review, for our reference.

      Regards,

      Elyza
      Linksys Support linksys

  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great when they work. I've had a problem with them disconnecting from the internet. I have a total of 6 and they do work well most of the time.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, tmartinz2,

      If you encounter dropping connections with the Linksys WHW0302, then one of the possible reason why it happened is network traffic. Try to run the channel finder feature in the Linksys Velop App, and update us on how it goes via email at LinksysCares@linksys.com so we can have this reviewed with our Escalation Engineers. Send along your contact info and the link of this review for our reference.

      Regards,

      Elyza
      Linksys Support linksys

  • Rated 4 out of 5 stars

    Works great. Had to do a setup on them twice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked the way it was advertised. Setup was a little frustrating. Had to reset one of the devices back to its default setting and redo setup on it. Overall it is a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. Works well on two floors!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our many years old WiFi modem died & we needed to replace it. This unit was recommended by the sales rep at Best Buy. It was a little challenge to set up but with patience a a few new passwords we did it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent new WiFi nodes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi coverage and the house was not very strong especially outside purchasing this new Linksys Wi-Fi system to wireless note has been fantastic reception is good not only inside the house but outside in the backyard wish we would’ve done this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, Internet that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have struggled with Wi-Fi in my house since it first was introduced by my cable company. There were always dead zones and I couldn't stream on my smart TV, because it kept dropping the signal. Now i have a signal all over my house and even outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mesh Whole Home System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sooo happy with this purchase - it took me less than an hour to get everything up and going and it reaches places in my house that no wifi extender ever did. I am very happy with this purchase and so are the other 5 people in this house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made a Great Difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has minimized the buffering a great deal. I am now able to utilize the laptop the phone and the TV all at the same time without the frustration of buffering throughout my devices. KUDOS to the genius who created this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Linksys - Velop purchased twice FAILED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These continue to fail. Very disappointing. Bought twice after first failed, then second purchase also failed.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, GaryL,

      We totally hear you as the Linksys WHW0302 should have stable connection once set up properly. Let’s make sure that we have a stable connection coming from the main network. We can also try to reboot your main network along with the Velop device for isolation. Please update us at LinksysCares@linksys.com so our Escalation Engineers can further assist you. Include your contact information and the link to this post for our reference.
      Regards,

      Rhea
      Linksys Support linksys

  • Rated 4 out of 5 stars

    Highly functional, easy to manage, & value priced.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get it on Clearance pricing: Still a solid and inexpensive option for most users, especially those with less than current wireless devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten fast wifi in my room. Great for gaming! People have mentioned it turned off. I’ve only encountered that problem once. Bought geek squad to further protect my purchase. Worth the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Linksys - Velop Tri-Band Mesh Wi-Fi System 93 Pack) works. I used the Geek Squad to set the system up and I am happy that I did but now I think I could set it up my self after seeing how it was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC COVERAGE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an older home with thick walls and aluminum siding, this took care of any dead wi-fi spots in the house - strong inside and outside too for our outdoor music. Daughter installed easily. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wifi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I allways had problems with my wifi allways dropping. After I got this I can use all my devices and my speeds are to the fullest. The only thing is you have to watch where you put them to make sure you are getting even signal distribution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a good system but difficult to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job now but we had difficulties trying to set it up. We had to call their tech support. They were good to work with but it took over an hour with their guidance to get it set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product - hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me over an hour on the phone with their tech support to get connected to my Xfinity modem. Way too much effort for something as simple as this. Once connected...this product works extremely well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product works great, but sales process did not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a local Best Buy store on recommendation of a sales associate because he commented the product offered superior speed over the eero mesh wifi device I had come into the store to purchase. It had to be shipped to my house because they did not have one in stock.. When I received the device showed that I needed to have an IOS or Android device and download an app to install. I don't own a mobile device with either. I then had the geek squad install install the network. The first time installed it didn't work right.. Works fine after a second visit from the geek squad. Be warned though that the device lacks enough Ethernet ports (only two on each node).

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, MFPowell,

      Yes, setting up the Velop system is through the Linksys app using an iOS or Android devices as it automatically identifies the nodes to be set up and it provides animated setup guide explaining the entire setup process. Your feedback is greatly appreciated and we'll share this with our Product Management Team.

      Should you need assistance with your Velop, don't hesitate to give us a call at 800-986-0518, or email us at [email protected], anytime. We have our Escalation Engineers always ready to serve you.

      Regards,
      Jay
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spectrum. Disconnected their router and hooked up this one to their modem. Ran app set up account. Took a few minutes to set each one up on different levels of house but my entire house has excellent WiFi signal now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleared WiFi issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had trouble getting access in some areas of our home. This device helped. We have fewer buffering issues with a ton of devices connected. This product eases the frustration of trying to stream programs.

    I would recommend this to a friend