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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7970 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Velop AC2200 Tri-Band Mesh Wi-Fi 5 System's ease of use, coverage, and setup, frequently citing its simple installation and strong signal. Many also praise the system's range and performance, reporting consistently reliable connectivity. However, some users experienced connection issues and noted the relatively high price. A limited number of Ethernet ports was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 7,970 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Could have got away with two nodes for my house but I put the third one in the garage and now there are no dead spots on my entire property.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works well, but is kind of a pain to set up Once we got it going seems to give great coverage in our house, approximately 3,700 sq feet

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    Great idea. Not so good in use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get coverage throughout the house I had to use a repeater. Which would be in essence a different connection. So if on a skype call it would drop the call when I moved from one part of the house to the other. The Velop solved that problem. However it's ability to change to access via the node closest to the PC is mediocre. I have a node 5 ft away from my desktop PC and it won't access that one, instead accesses one 100 feet away.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Doughboy,

      It's odd that your desktop PC which is 5 feet away from your Velop Node is having an accessibility problem. We'll take this chance to have one of our Escalation Engineers probe the possible cause of this issue and provide you a resolution. We'd be more than happy to hear from you soon at [email protected] with your contact information and the link to this post.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    So far not bad..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Velop system for over 30 days and it's definitely worth the upgrade. It was on sale and I decided to give it a try. I was worried because I have FiOS but there hasn't been much issues. The only concern I had happened one week after my initial purchase. It kept dropping my Internet connection but I reset the system from my app and i haven't had any issues since. My upstairs TV gets perfect connection and I can tell the difference between the Fios Gateway and Velop Router. Picture has never looked clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use app, lots of customization options, easy to understand for beginners. Supports wired uplink if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was talked into purchasing this wifi mesh network by the Best Buy representative to ensure my whole house was covered. The setup was a piece of cake and it seemed to work well for the first 24 hours. However, trouble appeared as soon as I unplugged it to reconfigure the room where the main hub was placed. The hubs would not reconnect to the Internet nor the LinkSys app. I had to call Linksys directly, and they walked me through the steps needed to uninstall my original setup and basically act as if my system was a brand new one that was being set up in the house. So in less than 24 hours, I had to install it twice. Not only that, the 2nd hub stopped connecting altogether and I was never able to get it back online. I dealt with this for two weeks and happily took it back to Best Buy to exchange it. I went with Google Wifi and have not looked back. No issues with this, even after I unplugged it. Imagine that!

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi rd1211,

      Thank you for sharing your feedback. We could have had out Escalation Engineers get in touch with you for further isolation and troubleshooting. We respect your decision in returning the device.

      If you have any questions regarding a Linksys device, feel free to email us at [email protected].

      Have a good day!

      Regards,

      Thaddeus
      Linksys Support Linksys

  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Fantastic-WIFI On Steroids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect - No dead spots - No more waiting for streaming - full bars in every corner of the house. Simple set-up - no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Excellent Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed better wifi coverage in my home for 4 kids and their wireless devices. This was the perfect solution. Excellent coverage and excellent speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fast and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Orbi and the firmware issue was a nightmare. Switched to this one and it’s the best! Easy setup and wifi is fast!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Wi-Fi coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 8 bedroom With 4011 sq ft of living space, this Velop tri band covers all the house plus outside area

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Hmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really used it. Returned it and got a TP-Link Deco X60 but I am pretty sure that this one is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    We now have WiFi in the whole house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh network was easy to set up. We now have WiFi in every room including the back porch. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great, and is very easy to set up. My old router was a nighthawk and updating the software was not fun.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Decent, Not 100% accurate in coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, just doesn't cover my house as described on the box and website. Total square footage covered isn't true or accurate. My initial purchase only covered part of my house not all of it as described. I had to go buy two more nodes. Definitely wasn't in my budget to do that. If I had to do it again, I'd use a different mesh wi fi system that's not as expensive.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Kalani,

      We appreciate the feedback you have with the system. The range specifications on each node are based on performance test results under normal use case conditions. Factors such as wireless obstructions, operating environments and building material can affect the actual performance of the Velop system.

      Please let us know if you’re encountering setbacks with the system through an email at [email protected] with your contact details and the link to this post as a reference, so we can have our Escalation Engineers have a close look at it.

      Regards,

      Rowena
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Best System!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and Very user friendly App... I strongly recommend this Mesh System to anyone having spotty WiFi issues..

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Omgsh this is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several different models and settled on this one. Price was more than I wanted to spend but WELL WORTH the extra cost. Easy to setup, manage and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to modernize my WiFi as opposed to adding a booster. Set-up was extremely easy and it works well in our large house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Linksys wifi mesh 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tri-band mesh wifi 5 system for the price! Easy to set up and works well in our 3200 ft2 house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great WiFi Coverage, Difiicult Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Velop system solved all of my WiFi related issues from streaming TV to surfing the web to faster response times of all my connected smart products. My only issue was with the initial setup. I had to have the nodes within a few feet of the main unit for installation to work. I was then able to move them where needed. Additionally, my ISP went down the next day and instead of resetting the system as instructed, I had to complete a full new installation. Linksys customer service was not able to tell me why I had to do that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 for s 3,000 square foot older home due to obstructions and thick walls. Velop improved signal but not to the extent expected.

    I would recommend this to a friend