Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 7970 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Velop AC2200 Tri-Band Mesh Wi-Fi 5 System's ease of use, coverage, and setup, frequently citing its simple installation and strong signal. Many also praise the system's range and performance, reporting consistently reliable connectivity. However, some users experienced connection issues and noted the relatively high price. A limited number of Ethernet ports was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 7,970 reviews
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Linksys app walks you through every step. The coverage is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 4 out of 5 stars

    Easy to set up. Covers home!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new wifi set up was easy, quick, and painless. And best of all, works great throughout the house now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet has been the fastest ever. Easy intall no hick ups. The app included is great with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked Fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm satisfied with the system. A 3 pack system is supposed to cover a home up to 6000 sq ft. I think I'm going to have to add one more to get better coverage on my front porch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great Whole Home Wi-Fi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a difficult house layout to get whole coverage. The Velop setup was easy and I now have whole home coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Huge improvement in speed and connectivity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having trouble throughout my house with dropped wireless service. House has lots of thick plaster walls. The set up was easy with the first station. The other two took a little patience, but entire set up was about 30 minutes. Couldn't be happier. Big speed improvement. Not dropping wireless anymore either. Might have gotten by with two stations, but I was so frustrated with my old wireless boosters that I told the Best Buy guy I wanted to go for the max.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    wifi coverage issues solved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, consistent wifi coverage throughout the house, excellent wifi speeds, looks good, and easy to use app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lacking Distance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t seem to have the coverage area that was given in the description.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, MNCM,

      The actual coverage of each node varies depending on your network environment. But, one thing that could help to improve the coverage generally is the proper placement. Make sure to keep it away from physical obstructions and wireless interference that could potentially block or absorb the signal. You may try placing it somewhere high instead.

      If anything, we can be tapped at LinksysCares@linksys.com anytime. Just include a link to this review as a reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 3 out of 5 stars

    Goodish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased this and used it for a few days. I ended up returning it and going with Orbi AC3300. Every time the router disconnected from the velop system I would have to start over the entire process of reconnecting those three units. Orbi is the easiest system and has had significantly greater reach. It does cost a bit more but Linksys isn’t the greatest product out there right now. I even tried an AD7200 from them and Orbi is still the best. We have gigabit internet service in our area and Orbi gave it to us the fastest.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, GJDB,

      The behavior you describe is unusual for the Velop system. It may have been possible that the firmware of the nodes was not up to date. We respect your decision in returning the device. If you have any questions regarding any of our Linksys devices, feel free to email us at [email protected].

      Have a good day!

      Regards,

      Thaddeus
      Linksys Support Linksys

  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Best WiFi I have had yet.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Linksys products for years. These provide great coverage. Setup is super easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Linksys app and Velop load balancing are awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app has been a buggy nightmare since day one and all my bandwidth sucking devices are being put on the SAME RADIO, so a single local file transfer brings my entire network to its knees. I even have an ethernet backhaul set up, so all three radios are free. My old AC1750 router performed better, was easier to set up, and it costs far less. Here's my sequence of events after I unboxed my 2-pack Velop: 1. Installed app 2. Started setup on app. Noticed that each step took longer than it would have if I were just using a web interface. 3. Setup froze. 4. Power cycled velops, things seemed to be working. My wireless and wired clients had internet access and the mobile app logged in OK. I took a break, watched some TV. 5. Checked out app, gave the error "Your internet is working, but our cloud service isn't." I'm not sure how long linksys' cloud service was down, but it was at least an hour. 6. Much later, finally got into device list in the app, notice that my kindle is listed as "connected by ethernet", when it clearly isn't even capable of wired internet. 7. Tried the app's "manage your network anywhere" feature, didn't work. only worked on my own network 8. Tried in-app speed test, it spits the same error, three times in a row, never worked once. Also notice that there is no node->node or client->node tests like other mesh network products have. 9. Checked devices list again, notice that it now lists FIVE ethernet devices when I only have one. Could be related to the bad wireless load balancing? Who knows. If you're considering Whole Home Wi-Fi, just get Google Wi-Fi instead. It has MUCH better software, both in the router and through the mobile app, and it's much cheaper to boot. Or if you're after speed, go for Netgear's Orbi. Velop's supposed speed advantages with its three radios are meaningless when the firmware is so dumb that it clumps up devices on one.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Gowg,

      We saw your Amazon Review. Looks like the Linksys App didn't run smoothly for you. The error message you've received during setup caught our attention and we would like to look closely into this further. Additionally, we would also love to have our Escalation Engineers check other issues you've raised like the wireless speed and load balancing for internet traffic.

      Give us a call us at 800-986-0518 or email us at LinksysCares@linksys.com with your contact details and the link to this review. We hope to hear from you soon.


      Regards,

      Jay
      Linksys Support Linksys

  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and plenty of room for all of us. Use on desk top, lap and pads. App down loads are fast. Great coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Excellent Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put these 3 around the house and have great coverage. Can utilize all the devices in my home without issues. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Good but limited

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well and consistently. The distance they cover could be better. They seem to have trouble after about 50 feet and through walls/around corners. As long as you don’t need more range, they will treat you great.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Very simple to install & works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Velop TRi-Band wi fi system is great for a large home. Excellent coverage & easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Internet connection around the house, definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great find!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I found Linksys Velop whole home wifi! It was very easy to set up and works extremely well throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Almost anyone should be able to do it. Great speed. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for large home coverage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my home is one story and needed a system for covering a large area. I purchased the Velop 3 pack to get adequate coverage and there isn't a dead spot in my home now. There is occasion that I need to reset the system, but their app and on-line access make changing whatever you need relatively easy, even for someone like me that knows enough about systems to be slightly dangerous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fixes my issue with dead spots in my small home. I am glad there is a product like this as my slow wifi was bothersome. No more do I have to worry about slow wifi. Happy with the results.

    I would recommend this to a friend