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93%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 1478 Reviews

    • Brand Response

      Linksys Staff 

      January 15, 2017

      Hi, Gadgetguy11,

      We are glad to know that you are enjoying the performance of our Velop product. The IP address of the node can be changed and we would love to have one of our Escalation Engineers walk you through the process. As for the IPv6 connection, it should be able to pass-through and work as long as proper configuration is set on the modem.

      We'd also like to take this chance to know the error messages you've noticed during the setup process so that we can figure out which part needs improvement. Please do email us at LinksysCares@linksys.com with your phone number and the link to this post for our reference or call us anytime at 800-986-0518.


      Regards,

      Irish
      Linksys Support Linksys

    • Brand Response

      Linksys Staff 

      January 19, 2017

      Hi Cusedice,

      The Velop’s performance could have been affected by its configuration and location in your home. As for the speed, the Velop system has been tested to work with gigabit internet. Please allow our Escalation Engineers take a closer look at your networking environment and ensure that it’s performing as its best. We'd be happy to hear from you at 800-986-0518 or via email at LinksysCares@linksys.com anytime.

      Regards,

      Rechel
      Linksys Support Linksys

    • Brand Response

      Linksys Staff 

      January 15, 2017

      Hi, Arjay67,

      Setting up the nodes should flow smoothly and easily. We'd like to know the part of the setup process you encountered some challenges or prompts so that we can identify what has caused the interruptions and find ways to improve it. As for the status light, it should remain in solid after successfully setting it up. Allow us to have this looked into by our Escalation Engineers and assist you not only with setting up your shared drives, and optimizing the settings to make sure you are getting the performance you expected. Please email us your contact details at LinksysCares@linksys.com with the link to this post or call us anytime at 800-986-0518.


      Regards,

      Irish
      Linksys Support Linksys

    • Brand Response

      Linksys Staff 

      January 14, 2017

      Hi, OmieOne,

      We acknowledge your feedback about the Android app and rest assured we'll have it endorsed to our Product Management team for further analysis. As for setting up the nodes, the process should run just like clockwork on your Android device. Allow us to set up a call for you so our Escalation Engineers can do just that and optimize your experience with the Velop. Give us a call at 800-986-0518 or send us your phone number and the link to this post for our reference at LinksysCares@linksys.com.


      Regards,

      Irish
      Linksys Support Linksys

    • Brand Response

      Linksys Staff 

      January 16, 2017

      Hi, Dharr18,

      We truly appreciate the feedback. You should not worry that there will be hacking via Bluetooth. The system will automatically disable it once the setup is complete. We also understand that you ran into some challenges with the app and rest assured this will be checked. With regards to the advanced configuration that you are trying to achieve, we'd appreciate if you can tell us more about it via LinksysCares@linksys.com and indicate your phone number and the link to this post so that our Escalation Engineers can help you on it.


      Regards,

      Irish
      Linksys Support Linksys

    • Brand Response

      Linksys Staff 

      January 19, 2017

      Hi, TechnicallyWell,

      We're happy to hear that your new Velop System becomes the perfect solution for your Wi-Fi coverage. As for the Web UI and DHCP reservations, our Escalation Engineers would be more than willing to sort this out for you. Shoot us an email at LinksysCares@linksys.com, or give us a call at 800-986-0518 at your most convenient time.


      Regards,

      Jay
      Linksys Support Linksys