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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 66 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers love the Mercury OTC Rechargeable Hearing Aids, especially the excellent sound quality. The impressive battery life and ease of use, including charging and adjustments, are also highly appreciated. Many customers found a proper fit right away, and they consider the price completely tolerable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 66 reviews
  • Rated 2 out of 5 stars

    Dynamic Dtstortion buds.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume . Horrible build quality. 1 had speaker hangong out . And other had humming distortion. . Worst then buds from the 70s.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hearing aid.. great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true hearing aid that is excellent value. Works very well. Excellent value & so easy to use. i highly recommend & it works with mild to severe hearing loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month in. Replaced some that quit. No problems yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hearing aides

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 3 months hearing aides not working right,, volume will get super loud and then all of a sudden wont work..of course after warranty expired...worked fine up until then

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get better hearing aids.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard to adjust, too difficult to read about it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too much whistling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but Too much whistling. I don’t wear them much because of all the whistling

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good hearing aids..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my first set and all seemed good. Then they started breaking down. Best Buy was very good about an exchange. Maybe the first set was a problem, Hoping these will last. Otherwise they work good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb hearing aid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Thank you for this wonderful hearing aid! My grandma loves it and she wears it all the time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too much feedback.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To much feedback. Not all options work. Have to return it per the manufacturer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy lowered price and would not refund.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I'm not a paid member of the Best Buy Clubs, There is a 15 day price match. Well they lowered the price by $20 20 days after I ordered the product... too bad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work correctly for about a week. Don't waste your time. I ha to spend about twice as much on Vivtone hearing aids. I've been satisfied to date.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very helpful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, these seem to amplify your own voice and movements rather than helping understand conversations.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Carp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price of a crap breaks down bought three of them one after the other either or left or right unit stop lows working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened box followed directions and the squealed the whole time did not work brand new

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Better than my old ones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hearing aids are easier to put in your ears, are easy to use after some trial and error, sound better and cost 10% of what I paid some years ago for a famous brand. Definitely try them before you spend too much. They may be al you need. You need to experiment to adjust the sound. I adjusted mine with my wife sitting near and talking with the TV on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not worth money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fell after less then two months not worth the money spent

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a few hearing aids before, and these are the best ones I've used so far. They fit well and don’t feel heavy on my ears. The sound is natural, and I don’t have to keep adjusting the volume all the time. I mainly use them for watching TV and talking with my wife, and they do the job well. They hold a charge long enough for me, and recharging them is simple. Not much more to say—they work, they’re comfortable, and I’m happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Quite decent sound quality for this sale price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these while on sale for around $250 w/tax, and they have proved to be better than I expected. It has improved hearing to a much greater degree. A second person tested it in an ear diagnosed as 'deaf' and he could hear with this hearing aid. Over all, two hearing impaired individuals like it. And I enjoy not having to shout, or translate what others are saying. I held back one star as the manual isn't clear about one feature. Worthwhile devices!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Phonak and Oticon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a middle aged university professor with moderate hearing loss. I used to spend thousands on prescription Oticon and Phonak hearing devices. I can assure you that Linner OTC hearings aids (both the Nova and Mercury) are every bit as effective at a fraction of the price. They work well both in the classroom and in larger noisier settings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Linner OTC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had prescription hearing aids that cost $3,600. Linner OTC hearing aids work as well if not better than their much more expensive counterpart.

    I would recommend this to a friend