Customer Ratings & Reviews

Purchased for my dad. Have not had to use the emergency function, thankfully. The volume buttons get in the way of pulling the phone from its holder. The buttons are accidentally pushed each time. The bright red color is easy to find.

Works great likea any other flip phone. The speaker phone function could be improved.

This is a great phone for my grandparents, they love it because they find other phones complicated.

Great for my elderly mother. Super simple for those who can’t work the new technology.

It is pretty and appears dependable; I have used it very little, so I am unable to speak to its dependability. I do believe that it will meet my expectations and that it is sturdy enough to last a very long time. The most appealing feature for me is the fact that customer service is all in the USA.

This is the perfect phone for my 95 year old father. Very easy to navigate and buttons are large.

I found a lot of conflicting information about this phone, here and other places that sell it. I hope to set some of that straight. First, the model of the (gray) phone is Alcatel 4053S, in case anyone wants to look up specs or manuals. Next, the SIM card. The phone has a removable SIM card, behind the battery, as you would expect. Before I even turned on the phone, I swapped in my Consumer Cellular (ATT tower) SIM card, and turned on the phone. I ignored the sticker that said not to turn it on before activating with Lively. The phone worked just fine, making and receiving calls. So this phone is definitely unlocked, and you do not need to sign up with Lively. According to the US Mobile site, it would work with Verizon towers too, but I did not get that far. Regarding having to push a button to answer a call, which everyone seems to dislike, I didn't have good luck. The manual says that there is a setting to turn that off under Settings->Accessibility, but there is no such setting on the phone itself. I put the phone on wifi, and it told me there is a software update. I did the update, but still there was no setting. I then called Alcatel support, and they told me to try various settings, but each time there was no such setting on the phone itself. No luck there. Next I called Lively. Lively said that they could push a software update onto the phone that would supposedly give me the setting, but for that I needed to have Lively service. I didn't want Lively service, and I didn't pursue that option, so I cannot say if that would have worked. Next I decided to try putting the original Lively SIM to see if that software would download itself, but the phone got repeated errors trying to activate itself. Maybe that sticker was right after all. If I put the Consumer Cellular SIM back in, that still works. I really wanted to like this phone. It's an unlocked phone that works with ATT, Verizon and probably Tmobile towers for $30, where other similar phones cost $80. But having to push a button to answer a call rather than just flipping it open would bug me too much, and there's apparently no solution. For whoever doesn't mind that, this phone would work very well.

Purchased this phone for my 90 year old mother-in-law. It was recommended to me as the best phone for a visually impaired senior citizens. It was simple to set-up and after a little troubleshooting with Lively regarding “speak-to-dial” the phone has performed perfectly. I would highly recommend this phone for anyone who doesn’t need all the fancy stuff on a smart phone.

I've bought this for dad who's 88 yrs old. Perfect for the elderly who are not into computers. It has a way to lock the volume button on the side so he doesnt accidently turn it down, which happened many times before i learned this.

Hate the way you have to text, the phone ringer isn't loud enough. can hardly hear it. other than that it works ok. and the fact I lost it already.

Very easy to use my mother is 80 years old and been trying to use many cell phones however she can use this one with ease without any help or problems

Nice phone. I wish I cld put a screen pic on it. I feel they’re being ageist, bc it’s a flip. It does almost everything the smart phone does. That’s not kool. If I’m paying for it why are they being stingy?

Very happy with this phone except it came with a recently used phone number and my husband is still getting texts and calls from people looking for the previous user. Seems like they could have used a longer retired number.

Perfect phone for seniors. The Jitterbug Flip2 is so easy to use. Good information for the users. I highly recommend this for anyone.

I love this simple phone. My parents who are not tech savvy can use it with ease. And the emergency button on the phone!!! Excellent!!

nice phone with large buttons and easy to use, will work with consumer cellular.

Very easy to use, compact, anyone should be able to use this phone.

This replaced my 5-year-old Jitterbug flip that was still working. It is very easy to use and I like the many new convenient features that have been added. I was able to keep the same phone number and when the new phone was activated, all my contacts were on the new phone. I have always been very happy with this brand.

Great phone for people with difficulty hearing and the older generation. Easy to use, big buttons and loud ringer.

Wish volume was louder and have the 80 retro phone ring. Otherwise my disable sister could handle it.