Customer Ratings & Reviews

I've just had the phone for a couple of weeks and so far, it's ok for the back-up purpose I have it for but only time will tell.

Reception from this device somewhat spotty. I needed a phone device that is simple, no frills, this fits the bill. Make sure to follow setup instructions, ie, before turning on the phone, create an online account to activate if you DYI. Otherwise just call customer service, they will do it for you. They have a couple of value plans. I chose their 14.99 + taxes plan.

Excellent for my 90 yrs mother. Perfect! Her visions is terrible but she can answer & disconnect easy.

This phone is perfect for my 90 year old mother who couldn't seem to be able to use the smart phone. All she has to do is flip this phone open, dial the number, and close the phone when she completes her call. The only other thing that is important is that she charge her phone. This phone is a "Life Saver" !!!

Pretty good phone for Mom to use, but could be a bit more user friendly. Quite cumbersome to use the phonebook, also to get to all the text read/delete. Mom doesn't even want texting as she can't see good enough to read them.

The phone has big button letters built for seniors… a great volume/ringtone setting… easy maneuvering apps…”

It is great. This product has been wonderful i do not have anything else to say

The product itself fits what I was looking for. The process of transferring former phone number to the Jitter Bug phone has been ongoing since purchase date of 2/4/2014, and as of today 2/16/2014 has yet to be resolved. HOURS of phone calls, literally HOURS of calls, is beyond frustrating. If I’d have known about the hassles, I’d have reconsidered. My word of mouth will not be ignored, should someone ask me about my entire experience.

Good phone for the price. Easy for a senior to use with it's big buttons and arrows for scrolling direction.

Love how it has the big keys, this is a great feature for my father

So far, I like it very much. Easy to get started on and easy to understand. It kind of takes my hand and guides me along. I like that. The instruction book is so step by step, even I can understand it easily. Texted my granddaughters and they replied they are so proud of me. They've texted me for the last 3 days - since I first messaged them. Great to hear from them so much! Best of all, it's my favorite color!!!

Jitterbug 2 is far superior to Jitterbug 1. Really like bigger buttons and new features.

It has a simple face, large buttons that are separated, the arrows on the key pad make for easy navigation. We had an issue while activating the service however the customer service person quickly fixed the problem. The volume buttons are higher than the prior phone, so it helps to keep from accidently turning the volume off.

This is the fourth phone I've bought for my mother and she loves it. I should also tell you that the customer support from Lively has been first-rate. Not only are they answering all her questions but when I called to request another User Guide for the phone it was sent to me at no charge! Highly recommended if your loved one doesn't understand smart phones.

great, easy to use product........................

Best decision we ever made. After our frustration with several other phones, we finally found the perfect fit!

Purchase for my mother who really wanted to go back to a flip phone. Calls are clear, texting is difficult, does not work well in the home. Her other phone worked much better.

Works well. Staff helped to make it an easy purchase.

service was very good as usual. I am not a fan of cell phones so I would not in all likelyhood give any of them a 10 but since it is necessary to have one for emergencies I will give this simple one a 9.

Got this for my mom and the buttons were easy to read. Works well and is a good value.