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Customer Ratings & Reviews

Lockly - Secure Pro Bluetooth Deadbolt - Satin Nickel-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 32 reviews

  • 20%
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97%
would recommend to a friend

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Customer ratings & reviews

Page 1, showing1-19 of 19 Reviews mentioning:
deadbolts
  • Rating: 4 out of 5 stars

    Smart lock with many features

    Posted
    DSPARKA
    • Tech Insider NetworkTech Insider Network

    Installation: I believe for my door the installation was easy because I was replacing a deadbolt lock. It took me about an hour because I took the LOCKLY secure pro off a few times to troubleshoot an issue with the lock and unlock. I've to admit I was trying to install the LOCKLY secure pro before thoroughly reading the installation manual. I missed >the hold the program button while inserting the last battery< which is probably one of the most important part of the install. My door also had a door lever so I had an extra hole in my door. To fix that I found a matching lever from my local hardware store which cost me an extra $30. I purchased one without a lock to make the LOCKLY secure pro convenient and free from any other lock. @@@@@ see my pictures for the finished installation with the matching lever I purchased. To get the complete usability of the LOCKLY secure pro I recommend that you also install the secure link hub, wireless door sensors and the LOCKLY app. Features I like: Fingerprint access- I don't need a key or a passcode any longer because I can now use my fingerprint to get in my house. I can also give up to 99 individuals fingerprint access. LOCKLY app- I can give passcode access to individuals anywhere at anytime and can revoke their access whenever I want. I no longer need to make copies of my key or leave keys with individuals. Log and notifications- Now I've a date, time log of anyone entering that door after I grant them access. Auto lock- I've an added peace of mind now knowing that my door is locked every time it's shut because of the auto lock. Pin Genie- The touch pad always shuffle the buttons to make it impossible for lurkers to manipulate a code. The features listed above are my favorites but there are plenty more features that will make this smart lock meet the needs of many. Appearance and quality: The lock looks great on my door but you may need to be creative with touching up your hardwares and paint to enhance the look of your front entry. I've been using this for only a few days but so far it's functioning perfectly and also seems durable. Review conclusion: This is probably one of the best smart lock in the market because of all the security measures that are put in place to help keep us safe and secure. LOCKLY went as far as having the patent pin genie that scrambles the buttons every time you enter a passcode so the code never looks the same. I enjoy having the LOCKLY secure pro because of the features but I'm taking 1 star away only because I think they should include an optional lever with any deadbolt purchase. I will still recommend this to anyone looking for a smart lock because everything else is great. If you are interested in knowing more about my experience please ask me with a comment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Robust and Feature Rich Lock

    Posted
    DaveW
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    The Lockly Secure Pro Deadbolt Edition is the latest smartlock from Lockly. It boasts 5 ways to unlock your door while being more secure than its competitors. This lock is actually more of bundle of their current Secure model paired with their Wi-Fi Hub. The Secure Pro brings this bundle together - and saves you about $30 in the process. I swapped my 1st gen Kevo out for the Lockly to see how I would like it, and after a few weeks I will not be going back to the Kevo. The Lockly is here to stay. Design From the looks department the Secure Pro certainly looks and feels premium. My Secure Pro Deadbolt has the Venetian Bronze finish, which looks fantastic. The lock comes with 2, Type 97 6 pin keys - slightly more secure than standard 5 pin keys. The front keypad display blends nicely with the outer housing and has a nice fit/finish. The display itself is plenty bright and clear enough to see even in bright daylight. It's certainly responsive enough for my tastes. The display is resistive (like your smartphone), so you might have to pull off your gloves in the winter time if you are punching in a code. The code display has 4 circles, each with 3 numbers, displaying 0-9. This means 2 numbers will be repeated in the pattern, and the pattern shifts/jumbles after each code entry. This makes you lock secure because no one can reasonable peak over your shoulder to figure out what numbers you pressed. This means nothing though if your keycode is easy to guess - I'm talking to you 1234 or 1111 etc. code users. The fingerprint sensor is located on the right side of the lock. The lock can store up to 99 prints. I scanned all of my fingers, since I never know which hand or finger will be free. I was very excited about the fingerprint reader because I've small kids. Remembering a code or carrying a key is difficult to impossible to rely on right now. Unfortunately I couldn't get good scans on their fingers to get them registered with the lock. In the manual it states that the fingerprint reader is designed for users age 12 and up due to the size of their fingers and how much your print changes as a little kid. Not a big deal, but I'm kind of bummed on this one. The outer body of the Secure Pro is hefty and feels very well built. The lock comes with 2 options to mount - using double sided tape or drilling another hole in your door and adding a support anchor. I went with the tape for now, and unless I've issues that's what I'm going to stick with. The finish really is quite nice and matches well with the Kwikset knob I bought to go with it. The interior portion of the lock is a fairly benign looking box. It has the same finish as the exterior, but this portion of the lock is made of plastic making the texture feel different. The knob to lock/unlock turns easily, and there is a switch to disable the front keypad if you don't want that option available. The lock connects with Bluetooth directly to your device or over a cloud connect when paired with the Wi-Fi hub. Unfortunately for me I was unable to connect my phone to the lock via BT. I've an LG V20 running Android 8.0. My phone has no problem connecting to other BT devices, just the lock. I was able to connect to the lock with an old ASUS Android tablet I had, and soon I had the lock setup how I wanted. Once it was connected to the Wi-Fi hub I could connect my phone via the cloud to the lock. The BT issue could be app related or some oddball hardware interaction. Either way, not a dealbreaker since I've the cloud connection, and I will replace my phone in the near future. I couldn't connect my phone to my Kevo either (not a supported device), so it'sn't an unfamiliar issue to me. Features There are a couple of features that I'ven't already mentioned. First of all is the auto locking feature. By default, the deadbolt locks itself 30 seconds after unlocking. In the app this can be adjusted up to 5 min or off. I set mine to 5 min, but I usually lock up right as I'm leaving. The lock the door from the outside, just tap at or swipe across the screen. Through the app you are presented with a whole list of settings and status messages. If you install the door location sensor the app can tell you if the door is open/closed and locked/unlocked. Without the position sensor you would only know the status of the lock. The Secure Pro comes with a few extra features over its non-Pro brother. This is mainly due to the inclusion of the Wi-Fi hub. The hub allows remote monitoring and control of the lock from anywhere. Like the position sensor mentioned above, you can access this data through the cloud app. With the hub you can also use Google Assistant or Alexa to ask about the status of the lock or control it. If you disable auto locking, the voice control can be really useful if you are off in your house and need to lock/unlock. Even with all of the access redundancies, you can still find yourself left outside if the unit's battery dies. As long as you can grab a 9V battery you can touch it to the contacts on the underside of the lock body to jump start it and get you inside with your choice of access. I will probably not need this since I would always have the keys, but would be useful for renters or guests who don't have the keys available. This may not be a widely used feature, but it shows their design team was really trying to cover all of their bases. Interactions As far as day to day use goes, I almost exclusively use the fingerprint reader to unlock. The reader is very responsive, and I've only had issues when my hands are wet or dirty. Once they are dry/clean then it unlocks right away. It's almost as sensitive as the reader on the back of my phone. I use the code when my kids are there so they can eventually learn it. I've unlocked over the internet 1 time, which was super useful in that instance. I could have given out the code or generated a guest code, but unlocking it myself was easier since I was already getting into the app. I've unlocked/locked the door using my google assistant. My house isn't really big enough to use this, but I can see this being quite useful in a large house. To unlock, I've to provide a pin code to my Google before it will send the command. That keeps someone from shouting outside your house to tell a Google Home device to unlock the door. Thoughts The first thing I found odd about the Lockly Deadbolt was the use of the Type 97 keys. I initially thought they looked bigger than usual (I was right - 6 pin vs 5 pin). When I went to get a new front doorknob to match the Secure Pro's finish, I was unable to buy a knob or handle that used Type 97 keys. The only ones that did were commercial style handles that are in no way meant for residential front doors or large (and pricey) handle/pull sets that can't be used with my door or the Secure Pro. I'm now resigned to carrying 2 keys on my keychain, whereas before I had 1 key for my whole house. This is truly a first world problem, but nonetheless still an annoyance. Installation was pretty easy for me. I just got done replacing all of the knobs inside my house, and I've replaced and fiddled with deadbolts plenty of times. With that being said, follow the instructions. I knew pretty well was I was doing an I still followed along just in case. There are a couple of areas where you will be glad you did - torque bar position and battery installation procedure. Once you sync a BT phone or device to the lock, you have to use the connected device to handle all of the fingerprints, passcodes, etc. Prior to syncing you could enter passcodes and fingerprints using the touchscreen and the program button on the inside portion of the lock. I would suggest pairing a device just to get the most benefit out of your lock, but you can certainly use it with a paired device. Using the position sensor was tricky for me. My door sits further in the pocket and I've trim running around the threshold. This presented a problem for me since the sensors couldn't really line up due to the door depth issue. I decided to use the leftover double sided tape to build up the door mounted sensor to match the stationary sensor mounted to the trim. Not the most elegant solution, but it works for now. I will make something better in the future. When I contacted Lockly support about my phone issue, they were awesome. They really put in a lot of effort helping me troubleshoot, and even went as far as sending out another lock to rule out a hardware issue with that first lock. Customer service can make or break a new product, especially in the IoT world, and here Lockly did a superb job for me. Overview The Lockly Secure Pro is a truly great smartlock. It has 5 ways of allowing you access to your home all while keeping them secure. Even with my phone issues, I'm very happy with the lock. It's a robust design that seems to be built for long term use. The breadth of features is excellent, and really has something for everyone. The use cases for this lock are numerous from personal use, to rentals, to large family households, and so on.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A very versatile WiFi deadbolt

    Posted
    Zunderwood
    • Tech Insider NetworkTech Insider Network

    This unit is my first attempt at automating entrance to our front door. The Lockly Secure Pro Deadbolt offers a number of different methodologies to use, including fingerprint access. The Lockly App, which I downloaded from the Google Play Store, is used for making security-level changes. Installing the Lockly Deadbolt took a bit longer than I had expected. The installation instructions recommended downloading an app called Bilt, which is an interactive tool that walks you through the installation process. My mistake was using Bilt on my phone at the same time as the Lockly App, also on my phone. If I were to do it over, I would run Bilt on my laptop and the Lockly App on my phone. My problem was flipping back and forth between the two apps caused me to lose track of where I was during the installation. Not a big deal, but I found it distracting. The Lockly App has four options at the bottom of its main screen. They are Control, Log, Access, and Setting. -------------------- CONTROL: The Control option has several features. Among other things, it shows the battery level of the four AA batteries installed in the unit. I didn't see it written anywhere but I'm hoping that the unit'll send out a heads-up alert whenever the batteries hit a low-power level. This might be written up somewhere, but I don't remember having seen it. I understand that when the battery is low that an indicator shows its low-battery status on the keypad screen on the front of the unit. Also on this screen is an icon at the top left that looks either like a Cloud or a Bluetooth connection. The Cloud indicates that you are connected to the Lockly Deadbolt via an internet connection. Tap the cloud icon and it changes to a Bluetooth icon. You'll need to know this because a number of functions require you to be connected by Bluetooth to make changes to the lock. For instance, I had to change it from Cloud to Bluetooth in order to change the physical name of the lock. Using a high-level of skill and awareness, I named our front door to be "Front Door." Clever, huh? This 'Name' is how the app (and Google Assistant) distinguishes one lock from others if you have more than one installed. LOG: The Log tracks all activity on the Lock, like the fact that the lock was unlocked or locked. If you set up a special login for someone, then it'll record that that person unlocked or relocked the deadbolt. ACCESS (Access Code): Access is the app function that allows you to set up new users. There are Trusted users, Guests, and One-Time access. Trusted Users are stored in the system long-term and are removed only when you act to specifically remove them. Guests are added allowing you to specify how many days, weeks, or months their access will remain available. One-time Access, as the name implies, will create an access code for one-time use only. ACCESS (OAC [Off-line Access Code] Users): This option works by creating a special login code, one that you'll text or email to a specific individual. Using this code, which is in the format 9999-99999, the individual will gain access by using the keypad on the exterior side of the door. It goes like this: Enter the code, press the Enter key (which looks like a fingerprint), enter the code a second time, followed by the Enter key, and the door unlocks. Like the Guest option above, you'll need to specify a Start and End Date/Time that the 9-digit code will be active. When a user's OAC access is set up, the Lockly App generates a message that can be sent to the individual with information about their 9-digit passcode, and instructions on how to use the exterior keypad. I did a test run and created a new OAC, then texted the message and 9-digit code to myself. When ready, I'll forward the message to the intended person. ACCESS (FINGERPRINT): The Lockly Deadbolt has a fingerprint scanner on the side of the unit. Using the app, select the add fingerprint option to start the add process. The user will be prompted to select a specific finger and to press that finger against the sensor six times. The instructions state that the selected finger should be placed on the sensor at different angles to ensure that the fingerprint is fully scanned. If any of the six scans are unreadable, the fingerprint will not be added to the database. This was a very easy process and was very similar to adding my fingerprint to my Pixel 3XL phone. According to the manual, this unit has a capacity of 99 different fingerprints. ---------------- This Lockly Deadbolt came with a WiFi Hub and Wireless Door Sensors. The Hub consisted of a small wall charger and communication module. This combo lets you Lock, Unlock, and monitor the smart lock remotely. The instructions require that the Hub be no further than 10 feet from the deadbolt. I've the Hub in a room adjacent to our front door, but still within 10 feet from the lock. And it works just fine. The Wireless Door Sensors I mentioned earlier will let you know the current status of the door, such as if the door is securely shut or still open. Each time the door is opened or closed you'll get an associated message reflecting the new status of the door. I'm a heavy user of Google Assistant and the Lockly is nicely integrated. As such, I'm able to check the status of the Lockly by asking Google Assistant "Is the front door locked". I can do this from anywhere, at any time. Or I can issue a command "Lock the Front Door" or "Unlock the Front Door." Unlocking the door is slightly different from locking it. When set up initially in Google Assistant, you'll need to declare a 4-digit passcode for the unlock process. So, tell Google Assistant to "Unlock the Front Door,", it'll then prompt you to verbally state the 4-digit passcode. I'm not entirely sure how I feel about having to state the passcode out loud since I think it makes more sense to type in the passcode. Just saying. The Auto-lock feature is a nice one to have. Essentially, it has a timer to auto-lock the door with a timer range of 5 seconds to 5 minutes. Or it can be disabled entirely. In the event you let the deadbolt completely run out of battery you can hold a 9-volt battery to the bottom of the deadbolt to provide short-term power. Don't worry about polarity as the Lockly automatically detects battery polarity. So, hold your 9V battery in place against bottom of the Lockly to temporarily activate the screen so you can enter your appropriate access code or fingerprint. Once unlocked, it makes sense to replace the internal batteries immediately. Additionally, two physical door keys are included in the kit for your use. All in all, I'm very impressed with this unit. It more than meets my needs and then some. The only complaint I've fielded is how bulky the unit is on the inside of the door. And with our front door being white and the deadbolt dark in color, the color differences are apparent. Wouldn't it have been nice if different color shells were included for inside use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Essential for your smart home!

    Posted
    tmcgo510
    • Tech Insider NetworkTech Insider Network

    Since smart home devices have hit the market several years ago, I have been searching for a smart lock for my home that would fit the bill for everything I was looking for. I wanted that lock to be easy to use, but I also wanted that lock to ensure the wrong person cannot access my home. Then came Lockly! Let me start off by saying that this may just be one of my favorite smart home devices. It offers so many different, convenient features, all in a very well finished package. The lock comes well packaged with everything you need to get it up and running and to get the lock placed on your home network (with the wifi bridge). The instructions are very detailed and, in my opinion, easy to follow. I removed my old "key only" deadbolt. The Lockly deadbolt fit in the hole that was already existing in my door. However, the lock does come with a template just in case you needed to drill a hole in your door. The only adjustment I had to make was to the deadbolt latch itself (due to my door thickness) which was very simple and outlined in the instructions. The two halves both have an adhesive strip on the back of them which adds stability to the lock and also prevents you from having to drill an additional hole in your door. I found the lock to be completely stable using the adhesive strips. After inserting the two halves together and screwing them together, all that was left to do was to add the batteries. At that point, make sure you follow the instructions, as you are supposed to hold down a button prior to placing the 4th battery in the unite. The lock powered right up and performed a self-check. After that, all that was left to do was to set up the lock with my phone app (I have an android). The lock can either connect to your phone via bluetooth or wifi (if you have the wifi bridge). The instructions walk you through the entire bluetooth and wifi setup process. The wifi bridge features an added door sensor that must be installed to allow the app to know if your door is closed. This will show you, when you access the deadbolt remotely, if the door is both closed and locked. Using the android app, my phone sensed the lock immediately with no issues. From the app I am able to control the lock remotely (with the wifi bridge) or on site with bluetooth. I can issue permanent and one time use unlock codes, as well as program finger prints for different users to unlock the lock. I can see a history of how the lock was unlocked and what code or fingerprint was used. The lock also features, what I think, is the best touch screen on any smart lock on the market. When exiting your home, all you have to do is touch the screen and the lock will automatically engage. If you in a hurry, this is a great time saving feature. The lock also has an "auto-lock" feature that will automatically engage the deadbolt after a set amount of time if the feature is engaged. The lock features four circles where the numbers are located. Every time the lock is used the numbers change location on the touch screen. This is a very cool added feature for additional security of your residence. The lock comes with two keys for use of the traditional lock/unlock feature as well. The deadbolt has a cover that slides over it that protects the lock from weather. The lock is normally powered by 4 AA batteries (included in the packaging). In the event the batteries run dead, the lock has two poles on the front bottom that allows you to place a standard 9v battery against them. This can power on the lock to allow you access if power is down and you do not have a key. This lock can be integrated with other smart home features, like Alexa! I am able to ask Alexa to lock up my home for the night and she can engage the lock for me. She can also unlock the lock but that requires an additional code voiced to Alexa before she will unlock the deadbolt. This lock has added so much convenience to my life. Just the other day, we had some friends from out of town come to our home and we were not there yet. I quickly opened my Lockly android app, unlocked the door, and they were able to enter my home so they did not have to sit outside and wait on me to get there! I feel this lock packs the most features for the best price and I feel it is safe and secure. Get a Lockly deadbolt, you won't be disappointed!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best smart lock for your home

    Posted
    Santy41
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    This smart lock is all you need to complete your smart home gadgets. Everything about the Lockly Secure Pro Deadbolt Edition smart lock is awesome, from being able to monitor and control my door through the Lockly app, easy and secure access via the secure digital keypad, fingerprint sensor or with the two keys included ,also it is nice to being able to share access codes with family and friends. The deadbolt was easy to install ( if you're replacing a current deadbolt) , no tools necessary , just a screwdriver, unless you want to drill a hole on your door for extra secure and stable installation on your door, but not necessary since it comes with a really strong 3M adhesive on the back of the deadbolt plates. There's a great app that Lockly recommended to help you install the smart deadbolt with a 3D video ( BILT App). One of my favorite features from this smart lock is that works great with Alexa, I can check if my door is locked by just asking Alexa, also you can get notifications on your phone in case your door is ajar or unlocked. Another great feature I like is how you can locked your door by just taping on the digital screen. What I like most about the Lockly secure pro deadbolt : Easy to installation Five different ways to unlock PIN Genie digital keypad 3D fingerprint sensor Easy to share secure access codes Alexa/ Google compatibility Long battery life Bluetooth and WiFi connectivity Beautiful Venetian Bronze finish Reboot button and a 9V battery emergency charging socket

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fingerprint scanner & Wi-Fi are key features.

    Posted
    dorkhead2
    • Tech Insider NetworkTech Insider Network

    Overall, I'm very happy with this lock. As a first-time smart door lock user, I'm very impressed with the quality of the hardware, as well as the app integration. The whole system is intuitively designed. And the app's interface is simple but useful. I don't think I would be as impressed with this lock if it didn't have Wi-Fi access. Fortunately, this version of the lock (the Pro version) can connect to the internet so the lock can be monitored and controlled away from home. Having the ability to remotely monitor the lock and door's open/close status really completes the lock's overall package. In terms of the actual locking and unlocking of the physical lock, the design couldn't be simpler. I found using the secure fingerprint sensor as the easiest and most convenient way to unlock my door. The lock also has a touchscreen display for entering "key" codes, which is just as easy to use. And its ability to scramble the keypad on the display (PIN Genie technology) really adds an extra level of security to the lock. Speaking of security, the lock provides multiple options for providing access, including a physical key. There are ways to provide online, as well as offline access. Online access allows the recipient of a keycode to use the Lockly app to open and close the door lock. Offline access doesn't require the recipient to use the app, or a phone for that matter. The company really did try to think of the many ways the lock can serve the needs of different users (home, office, renting out, etc.). One feature that is missing as of right now is the ability for the lock to automatically unlock itself as you approach the door. This auto-unlock feature would be useful if you're approaching the door with your hands full. However, this may be a feature added in the future. While reading from Lockly's help and support section, I found a posting from Lockly that stated they are working on this feature, but they don't want to release it until it's fully vetted and secure. The rest of my review is mainly geared towards a few tips and tricks I discovered while installing the lock. Overall the install is relatively easy if you're replacing a current lock or deadbolt. Lockly does provide very detailed and intuitive instructions on how to install the new lock. They even provide a link to a video if needed. My install took about a half-an-hour. I would have been done with the installation at that point, but I decided to remove my old strike plate and install the new one that came with the lock. I also used longer and more secure screws for the strike plate (3-inch #8 wood screws). I describe this further below. But first here are a few tips: When securing the bolt portion to the outside box, it's very important to align the box and lock properly. To do so, you can use the provided 3M sticky tape to stabilize both sides of the box. Please note that the tape is rather strong, which is a plus and a negative. It's a plus because the box will stay in place quite nicely while both sides are being attached to the door. It's a negative because if the box (both sides) aren't aligned properly, the bolt won't slide in and out smoothly. A small amount of force (pulling) is required to unstick the tape from the door in order to reposition the box. The nice part about the 3M tape is that the stickiness remained even after having to reposition the box a couple of times. Also, when tightening the bolt to the door with the provided long screws, it's important to tighten both bolts evenly (see red arrows in pic). By tightening them evenly, the bolt will slide more freely when locking and unlocking. This is important because if there's an obstruction with the bolt, the box's locking motor won't work properly. This is not unique to this lock; any door lock will encounter problems if it's installed unevenly. And finally, as mentioned above, I choose to install the larger door strike plate that came with the new lock. The strike plate is the metal plate/box/hole that the deadbolt slides into. I could have left my current strike plate in place, but I decided to chisel out a larger square, as well increase the size of the hole with a drill bit (see pic). This is where I also installed the longer more secure screws to increase the strength and security of strike plate. Four 3-inch #8 wood screws coast $1.50 at my local hardware store. Overall, the lock has been working well with no issues. Again, I recommend getting the version with the Wi-Fi access which includes the door sensors. It's nice being able to check the app while I'm away to see if my door is closed and locked. I also want to mention that the Wi-Fi version also integrates with Google Assistant and Amazon Alexa. I was able to easily setup the lock via the Google Home app to communicate with my Google smart speaker. I can give voice commands to check the status of my door, as well as ask Google to lock and unlock the door. Please note, unlocking by voice requires an additional pin that you select at setup for added security. Overall, I'm very satisfied with this lock.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So good, I bought a second deadbolt edition

    Posted
    TechBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I received a latch edition to review and while it didn't fit my front door perfectly, I enjoyed it so much I had to have one for my front entry door so I purchased the Satin Nickel Deadbolt edition. Some key distinctions between Lockly Secure versions, they are all compatible with the new Wi-Fi Hub, but the Secure is the base model with keypad and physical key. Plus adds fingerprint scanner. Pro has fingerprint and also adds the Wi-Fi hub. While its great Lockly made the Wi-Fi hub backward compatible with all 3 units, if buying new the Pro edition is the way to go without a doubt. So Lockly Secure locks with the Wi-Fi hub can control your lock at least 5 different ways, all of which are important but the two methods that are real game changers are the finger print reader and the remote/smart home controls enabled with the Wi-Fi hub. The fingerprint reader is the best method of entry for day-to-day usage but the remote access and lock/unlock is great in a pinch or emergency for guests, visitors and family members. Overall I think the deadbolt unit is the easier model to use and works great with existing hardware, but it does have some flaws detailed below: 1) If you leave your door ajar, after 30 seconds with auto-lock the bolt will extend even if the door isn't closed, meaning you need to manually close the bolt to close the door. It would be nice if the Wi-Fi door sensor prevented this from happening. 2) The inside door housing isn't satin nickel it is plastic, unlike the latch edition. It doesn't feel cheap, but its not as premium as the latch edition. 3) Hardware isn't universal. The deadbolt fit better than the latch edition which left holes everywhere, but its not going to be perfect for everyone. Make sure to check your hardware. The deadbolt fits perfect with my Schlage hardware. 4) Fingerprint reader is a problem for left in-swinging doors since it is close to the jamb. 5) Fingerprint reader isn't as forgiving as iPhone touch ID. I had to register my index finger twice to get some shifted imprints to register. Still, my wife and I love this device and its easily one of our most appreciated tech home upgrades!!! The only real limitations are which door you want to protect with Lockly and whether or not it fits the existing holes in your door. Installation was simple, about 15 minutes using the manual rather than Bilt app and another 10 minutes to enable everything in the Lockly app. I only needed Phillips head screwdriver but a flathead may be useful as well to remove existing hardware. While it is expensive, the functionality and convenience it enables is well worth the increment in price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy installation and setup, works well

    Posted
    Dan292
    • Tech Insider NetworkTech Insider Network

    This bluetooth deadbolt lock is very nice. Installation went pretty much without incident. It took me about an hour. If you've an existing deadbolt on your door, as I did, you can likely use that hole as the deadbolt is adjustable between the standard sizes of 2 and 3/4 and 2 and 3/8 inches. I did have to enlarge the striker plate opening on the jamb, which required a little treatment with a wood chisel, so be prepared for at least that much carpentry when you go to install this. Otherwise, installation went exactly as described in the manual. Once the lock is on the door, you install the batteries (4 AA, and they were included in the box) and the system initializes. Then you install the Lockly app on your phone and pair it with the doorlock. This went smoothly, and, with a touch of the phone's screen, you can lock and unlock the door. Included in the box is a wireless hub, called the "secure link wi-fi hub," which allows access to the lock via the internet, so you can unlock or lock the door when you're away from home. Also included is a door sensor which, when installed, will allow the system to know not only if the door is locked or unlocked but whether or not it is actually closed. With both the hub and sensor installed, you can tell if the door is open or closed from anywhere. Installation of both the wi-fi hub and the door sensor was without incident. The kit comes with two conventional door keys so you can always unlock the door from the outside the old-fashioned way. Part of the setup process includes creating an access code so you can unlock the door from the outside by entering numbers in a keypad (see photo). When you exit the house, just touch the keypad, and the door locks. You can add other users, such as your spouse or other members of your household, so they can control the door from their phone. You can set up guest accounts for short-term or one-time access. I want to add one other comment. I'm very impressed with the overal quality of the lock hardware itself. I've installed a number of deadbolt locks on doors in my time, and few of them have been of as high a quality as the construction of this deadbolt and associated hardware. It is much better quality than the lock I had on my door, and I paid a pretty penny for that lock. Overall, this is highly recommended if you want a smart deadbolt lock. You need a little bit of mechanical and perhaps carpentry ability, and if you've every installed any kind of door hardware, you've that expertise.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The convenience of it all

    Posted
    HoMi3
    • Tech Insider NetworkTech Insider Network

    It amazed me with how easy it was to install out of the box. I really only used a Phillips head screwdriver and a pocket knife to install this. I thought it would take much more time to physically install plus setup via the app but again I was mistaken. The app was easy to use for setup and I was impressed. The finish of this is also one of my favorite things about this smart deadbolt. I feel like this is probably one of the most secure smart home devices. The fingerprint reader is useful for a quick entry, the included keys are also there for saving you when your batteries die out. I feel this device is a sleek and stylish way to keep up in this high tech society.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Next Gen Era door deadbolt!

    Posted
    royale192
    • Tech Insider NetworkTech Insider Network

    Wow this is a really cool dead bolt. That's what I will start. It have a beautiful asthetic appeal to begin with. Very easy to use very quiet. Opens the door quickly. I have tried the finger print, wireless app and remote open and close. I can say without fail it is fast and smooth. I set up the door dead bolt pretty quickly. I am pretty mechanically inclined and was able to breeze through the install. But with that being anyone who cna follow the detailed and acurate installation guide can put this lock on within an hour or so. Everything is included to get it installed. Even if you are installing this on a new door with no holes they in led the template for installation. How cool is that. To top it off you have the ability to use it on different door type and the lock is adjustable for both types. I highly recommend giving this lockly a chance outside of the normal industry names.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Lock, Finicky installation

    Posted
    GH06903
    • Tech Insider NetworkTech Insider Network

    The Lockly Secure Pro Deadbolt Edition smart lock is a smart lock that features a digital touch screen keypad, a 3D fingerprint sensor and compatibility with Alexa and Google Assistant. There are 5 ways to lock and unlock the Secure Pro: the PIN Genie keypad, 3D fingerprint sensor, Lockly app, virtual assistant and traditional key. The PIN Genie keypad allows you to unlock the door using a 6-8 digit access code. The PIN Genie adds an extra level of security because the digital keypad display is unique every-time you use it. The numbers are moved around each time which helps prevent thieves from seeing which numbers are pressed on the keypad. Installation is fairly straight forward providing you follow the instructions to the letter. I can't stress this point enough. You have to make sure that the dead bolt and torque blade are in the proper position or the lock will not work correctly. If you are replacing an existing deadbolt, all you will need is a Phillips head screwdriver to install. If not, Lockly provides a template for cutting a hole for the lock and you will need the proper tools for cutting the hole. Once it was all installed properly, the lock worked very well. The app is great at helping set things up. Codes are easy to create for different people and the fingerprint sensor is also very simple to set up. There are a couple of things I do find annoying. First, anytime you connect to the lock with the app, the lock beeps and there is no way to disable that. Also, it seems to prefer to connect via Bluetooth to do certain setup functions so you have to remember to switch to Bluetooth connection and be close to the lock to do any admin functions. The Wi-Fi hub is intended for remote access. In summary, the Lockly Secure Pro has added some excellent security features to the smart lock market. The keypad PIN Genie and fingerprint sensors are excellent and the lock itself seems to be very high quality. It is a bit bulkier than some, especially on the exterior (Keypad) side, but it takes some space to add all that extra functionality I guess. All in all, you can't go wrong with this smart lock.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Smart Lock With Limitations

    Posted
    PG460
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    I have used another brand smart lock on my home for about a year so I was curious to see how the Lockly Secure Plus deadbolt edition would compare. Unboxing revealed the Lockly which immediately seemed substantial and well constructed. This is the Venetian bronze edition and it looks nice. I would point out that the exterior parts are all metal while the interior parts are mostly plastic. I found this disappointing. Within the box are the hardware and installation and setup manuals. I quickly found myself somewhat intimidated as I started looking through the manuals. I somehow expected this to be complicated. As I was about to begin installation I noticed that the outside of the manual suggests installing the Bilt app for step by step instructions. I setup Bilt and searched for my Lockly model. Bilt started the process by telling you that installation and setup will take 1 hour and 45 minutes for one person and that it will take 60 installation steps. Again I got a bit anxious. Bilt told me the tools I would need. Really all you need is a philips head and flat head screwdriver. If you want to you can opt to use some extra securing screws which would require a drill. I really wanted to see if I liked the Lockly before I committed to screwing into my door. As I jumped in and started installation Bilt walked me through each step with ease. What I expected to be a complicated installation suddenly seemed quite easy. In what seemed like no time I had the Lockly hardware installed. Bilt then continues to walk you through the setup of connecting it to your phone via WiFi, and Bluetooth. Here you also are prompted to setup an account and an access code for the pin pad. Included with the Lockly is the Secure Link WiFi Hub which permits you to access the Lockly via WiFi. Keep in mind that they suggest you plug this in within 10 feet of the Lockly. I next setup the fingerprint reader. This step was a bit complicated but love the idea and ease of use. As I start using the Lockly I quickly appreciate the options by which you can operate the deadbolt. Unlocking your door couldn't be easier by using either your phone, the pin pad, your fingerprint, or of course a key. Love it. The pin pad is pretty high tech in that it includes their Pin Genie solution to move the pin pad numbers around so an intruder is not able to decipher your pin pad by smudges or wear left on the pin pad. This is a great security feature. As I continue using the Lockly I do start to notice some flaws. First off while the Lockly opens my door easily using my phone it doesn't lock the door in my case because the deadbolt on my door doesn't align to the hole due to weather stripping on my door. You know how you have to apply pressure while closing a door to compress the weather strip while locking the door. It seems these smart lock developers fail to address this issue. My prior smart lock failed here as well. Next I note that there is no Apple HomeKit integration. Very disappointing. The Lockly website does state that HomeKit support is coming. Hopefully sooner than later. No IFTTT support here either. I'm additionally baffled by the fact that the Lockly includes a door sensor that you need to install in order to get notifications whether your door has been opened or closed but it doesn't notify you if it's been locked or unlocked. Huh? Why doesn't the Lockly itself provide this functionality? You can check a log in the settings to see this but you don't get a notification. Bizarre. Ultimately I found myself conflicted by the Lockly. My compliments to Lockly for offering the Bilt installation option. It's step by step instructions made setup far easier than expected. The build quality, design, and unlocking options are quite nice but I find the clumsy and flawed notification options disappointing. I would recommend the Lockly just be aware of its limitations.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Secure with options

    Posted
    RunningMan
    • Tech Insider NetworkTech Insider Network

    Lockly - Secure Pro Bluetooth Deadbolt is a fantastic lock with smart home integration capabilities. It has a great look and installation was a snap. I have young children, and being able to use a fingerprint to unlock the house versus carrying around a key or remembering a passcode is a fantastic feature. This unit allows you to save up to 99 fingerprints, which is way more than you will ever need. The finger print reader works great. The pass code option is also brilliant. Each time you attempt to enter a pass code, the digits rotate through four three digit circles making it much more secure from someone trying to look at previous imprints. To make it even more secure, you can opt to have the digits rotate after each press, however that option will disable some other functionality such as creating offline access codes. Personally, I think the shuffling of digits for each access attempt is sufficient. Another cool feature I have never seen before, which can be helpful as a last resort if your lock battery happens to run out. Yiu can touch a 9v battery on the bottom of the unit to enable you to enter your passcode or use the fingerprint option to unlock your door. There is also a key option that is hidden behind a rotating key door. So these are your options on the deadbolt lock itself. But there are additional ways of entry with the Lockly mobile app, which is also compatible with Alexa. For additional security, for those time you know you don't want passcode or fingerprint access, from inside the house you can set the deadbolt on on and off with a switch. If I had to name any flaws, only two things come to mind. There is an audio option in the app settings, however when turning it off, the unit still beeps when unlocking the unit with passcode and fingerprint. The other issue is that even though the fingerprint reader works great, I would say that holds true to an adult size or older kids fingers. With smaller fingers such as with my 8 yr old, the reader can be hit or miss. Overall, I think Lockly has done a great job with features and design of this deadbolt and would highly recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredibly handy and intuitive smart lock!

    Posted
    EvilChaderCheez
    • Tech Insider NetworkTech Insider Network

    The Lockly - Secure Pro Bluetooth Deadbolt is a remarkable invention that is truly revolutionizing the door lock industry. With everything becoming more and more connected wirelessly, it makes sense that door locks would soon follow. What is especially great about the Lockly Secure Pro Bluetooth Deadbolt are all of the features it comes with which are designed to address and solve the various issues that could arise from using a wirelessly controllable lock or a lock with access code capabilities. The "PIN Genie Technology" is very unique and does a great job of addressing the issue other static code screens have by mixing up the characters on the keypad display every time the door is approached. This makes it much more difficult for anyone to try and guess a valid access code by looking at the screen to see which characters are typically pressed since the correct characters are always in different spots on the keypad. The built-in fingerprint scanner is also a wonderful feature which really comes in handy for my children. I much prefer them being able to simply use their fingerprints to come in on their own rather than them having keys which can be lost or numerical codes which can be forgotten or shared with others who should not be given such a code. The fingerprint scanner seems to work very well as I have not experienced any issues with it yet and although I have not attempted to use a lifted print, I have no reason to believe the claims made by Lockly are not true when they claim the advanced 3D fingerprint scanner only scans physical fingers which prevents lifted prints from being used. Installation was pretty straightforward and not all that difficult or complicated. Another really cool feature is the Amazon Alexa and Google Assistant compatibility. It really is awesome being able to simply tell Alexa to unlock the front door for me when I am expecting someone, especially since my home is three stories and it is a pain having to go all the way down to the first floor just to unlock the door for someone when I know they have arrived. Overall, the Lockly Secure Pro Bluetooth Deadbolt lock is a truly remarkable piece of technology and I highly recommend it!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great security, but at a price

    Posted
    kaizen61
    • Tech Insider NetworkTech Insider Network

    I was pretty excited to get my Lockly Deadbolt; after reading about its feature set and seeing the cool fingerprint detector, I couldn't wait to install it. Unfortunately, the door that I had planned to install it on just wouldn't work for it and the only other door I had that would accept its bulk had the wrong finish on all its other hardware and would have required modifications that would prevent me from reusing my current smart lock, so I ended up installing the deadbolt on a friends door instead so I could give it a proper evaluation. Needless to say, this wasn't a good way to start. If you're seriously considering this, I'd suggest researching thoroughly to make sure it will fit your door. Most modern doors should work, but again check to be sure. While it is pretty much like most smart deadbolts in that it consists of two halves that sandwich between the door with electronics and wires running between them, it doesn't really go together in an intuitive fashion and the included instructions didn't seem to help much. It was a pretty awkward bit of effort; for instance, in most deadbolts, the metal rod that actually turns the deadbolt itself mechanically is usually affixed to one side or the other. Not so in the case of the Lockly - the rod is a separate affair and has to be manually inserted in just the right way or the lock won't work at all, something that took us a few tries to get right. Simple wouldn't be the word I'd use and I'd also say that the instructions could use a bit of a rewrite here and there to eliminate some of the confusion. The unit is solidly built, but unnecessarily bulky and and unbalanced; while Lockly states that you can use the included double stick tape to hold it in place, we probably would have ended up using the extra mounting holes which would have meant my friend would be married to this lock now. @@@@@@@@ We didn't do either for obvious reasons and in the long run it was a good idea. @@@@@@@ Once in place, it looks nice but it definitely takes up a fair bit of real estate on BOTH sides of your door and add noticeable mass when you open or close it. Once installed it is without a doubt a very secure smart lock with features not available on other smart locks. Enrolling your fingerprint was fairly easy with the downloaded app as was setting options for auto locking the door. You can also open the door if you're in bluetooth range with the big button on the home screen, though we had some issues with certain phones. Since my buddy doesn't go for smart speakers, we weren't able to test functionality however both Alexa and Google Assistant are supported. One of Lockly's most admirable features is their method of displaying the PIN code for opening the door. On most smart locks, the numbers for the PIN are static and in the same place all the time. This makes it easier for someone to look at smudges or fingerprints on the screen and narrow down the choices. Instead, Lockly randomizes the location of the numbers on the screen which makes it eventually cover the entire screen with fingerprints making it harder to guess. However PIN codes are something an owner probably wouldn't use, but a guest or other user might. And this is where Lockly's functionality takes a nosedive in my opinion. Giving out temporary codes is an unnecessarily complex affair. Lockly gives you a couple of ways to create PINs, but the preferable method is to require users to download the app, link the phone to the lock with Bluetooth, and then enter a code to gain access. This is a lot of work for a short term code user and in some of the tests we did, we couldn't even find the lock in bluetooth on two of the phones we tested. You CAN use another method where the PIN is sent via SMS to a user, but even this was overly complex - it defaults to a 10 digit code and the first time it is entered, the last four digits have to be entered two times. Don't ask me why. Even the SMS itself is a little convoluted with most of the important info like the PIN shown way at the bottom of the message instead of right up top and everything is embedded into a really long (tall? @@@@@@@ image attachment. I guess that in a way, all of these hoops you need to jump through are supposed to equate to increased security but I feel like they come at the price of ease of use. The smart lock on my own home seems a breeze in comparison and while it may lack some of the cool features that this lock has, it also doesn't require an engineering degree to operate. And since my lock is surrounded by cameras and my home has an alarm system, I feel just as secure. It's important to note here that I am no newcomer to smart home tech and I even volunteer as a moderator on Reddit forum dedicated to home automation as well as contribute to a very popular open source smart home hub project. So if I have user issues, I can imagine the average person struggling with it. I wanted to love Lockly and I really wanted to give this a great review. But these reviews are supposed to be about honest, thoughtful appraisals of a product and I have to be straight with you; as secure and well built as this lock is, I just couldn't recommend it for the average user. As it stands, my buddy asked me to remove the lock and we put his old'dumb' deadbolt back in place. Between the difficulties installing it, the problems for other users and the premium price, I just don't feel comfortable recommending it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A lock I've always wanted

    Posted
    Jp223
    • Tech Insider NetworkTech Insider Network

    First off, I have to say I have been wanting something like this for awhile! I looked into the Amazon options originally but the reviews just weren't there and the features seemed limited and the products didn't look very good. Lockly provided everything I looked for in a keyless lock. This deadbolt is not only secure but super convenient. Its always been a pain having to shuffle my keys out of my pocket at night and try to use what little light I had available to figure which one to use, especially while carrying my work items and gym bag. Now this convenience is priceless! So onto the good stuff, this deadbolt has a nice responsive touch screen. Install was fairly straight forward especially since they include an optional visual tutorial (through the Bilt app) that provides a step by step for installing along with standard instruction manual. The total install time was around 2 hours. This was a relaxed easy pace install I did and included the phone and entry code setup. So lets look at the different ways you can open this lock. First off, you have a traditional key option. You are provided with 2 physical keys. Great to have as an emergency, even though I'm sure you'll never need them. Next you have the Lockly app which allows you to unlock the door. Then you have the nice keypad you can enter your personal access code. This is great because you can have a permanent trusted user, you can have a guest code that has a limited time access, and you have a one time code option you can generate for someone. Then on top of that you have a fingerprint reader! This is my favorite as I don't have to open my phone or push a bunch of buttons. I just walk up to my door and place my finger on the side and boom it opens! Its nice to have options though. Oh, and you can use Alexa or Google Home to open it as well. The door comes with an optional door sensor that will know if the door is open or closed and you'll need to add it to use these devices. "Hey google, unlock the front door!" You will need to provide google a passcode to do this, but not to lock it. This way someone on the other side of the door doesn't yell in commands to open the door without knowing the code. Very nice feature if you don't have your phone on the couch and want to unlock the door. The deadbolt connects through wifi and through Bluetooth. The deadbolt its is pretty sturdy and quality made. Packaging is nice and modern. Having roommates and regular friends visit makes this amazing to use. You don't even need a house key anymore. The app has setting options to do things like set an auto-lock after the door has been unlocked, receive notifications when the door sensor has been tripped (opened), and allows for firmware updates so possible new features may be released in the future. My only con/issue I had with the deadbolt is the auto-lock feature. For some reason there is no setting for it to check if the door is closed before locking (assuming you have the door sensor installed). So if the door is left open for whatever reason it'll just extend the deadbolt. Not a big deal but in my case I was going in and out of the house one day bringing in groceries and I would partially close the door as I was coming in and out and the auto-lock kicked on while it was halfway closed and the bolt got jammed against the wood frame. Can't imagine that's good for the motor, it had a weird clicking noise that wouldn't go away by manually opening and closing the lock but I had to motor close it and open it to fix it. Just seems like it would be an easy fix to do with an update, definitely not enough to take away a star. Overall we love this thing. You have many ways to get into your house. It provides a nice modern look to whatever door you add it to and I can't imagine ever going back to a traditional deadbolt after this. If you're on the fence, get this! You won't be disappointed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect deadbolt if you have the right setup

    Posted
    EngineerMom
    • Tech Insider NetworkTech Insider Network

    This review is for an install on a basement door. This is the type door where when you do want in, you probably don't have the key and spend the next five minutes going around through the front door, finding the basement key, then repeating the process. If you are one of these people, this lock is for you. In the box is the deadbolt, the wifi hub, door sensor, a set of keys. and instructions. Since I was replacing an existing deadbolt, this was a simple replacement without any additional steps or modifications to either the door or the frame. A template was included with the instructions if you are doing a new install. Total overall time spent for this replacement, from unboxing to completion, was about 30 minutes. The lock itself feels solid, with quality construction and a polished appearance that would blend well with even the main entry door. The lock requires batteries and the app will provide information on battery life. The wifi hub is a small dongle that needs to be within 10' of the door, more to come on this. After the install is where things get fun. The app has many features, including smart home compatibility. You can unlock the door via four methods - fingerprint (easier if your use your right hand due to placement of sensor), PIN, Smart hub (Amazon Alexa, Google assistant), or old fashioned key. I can also track if the door is open / closed and when it was unlocked. My favorite feature is the auto lock, I unlock, go into the basement, shut the door and will hear the deadbolt engage shortly after closing the door. I'm excited to say there are no more "did I lock the basement" trips for me. The reason this isn't a 5 star review is that your smart hub has to be within 10 feet of the lock. I tested this out, and they really do mean 10 feet. I have an outlet 12 feet away from the door and the lock response was spotty. Begrudgingly I ran an extension cord to get the hub about 6 feet away from the lock, and have had 100% response rate. Overall it's a great lock, versatile, multiple access options, and looks stylish. The multiple access options make this appealing for everyday use, perfect for rentals, pet sitters, and of course basements.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is the Deadbolt you are Looking for.

    Posted
    DanChop
    • Tech Insider NetworkTech Insider Network

    I actually got this deadbolt to replace one that I already had. This seemed more fully featured, and the bronze finish matched the new hardware we installed on our front door. To be honest I figured that most smart deadbolts were basically the same and I wasn't expecting much of a difference in the overall experience. Boy was I wrong. This deadbolt is incredible in it's combination of security features, and ease of use. When I first saw a picture of the Lockly Secure Pro Bluetooth Deadbolt I thought it was odd that the numbers on the touchscreen were configured in the little circles, and not in a standard keypad layout. It turns out this is a great security feature! Every time you input your entry code it changes the numbers to a new location so nobody will be able to see the pattern you use, and repeat it to gain entry. The fingerprint reader is easy to set up, and very accurate. It is my favorite feature of this deadbolt as it makes entry into your home even easier than entering a pin. Coming home with a few armloads of groceries? No need to set everything down and enter your pin. Just stick your finger on the sensor, and your immediately have access. You can also set the door to lock itself after a certain interval of time. It really makes entry, and security a seamless experience. I would definitely recommend this smart deadbolt to anyone in the market. You will not regret your decision to go with Lockly.

    I would recommend this to a friend